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    Updated 3 weeks ago

    Services - Intrex

    Desktop computer body repair

    Desktop computer support

    Device support or repair

    5 More Services

    Laptop body repair

    Laptop support

    Mobile phone body repair

    Mobile phone support

    Video game console support

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    Recommended Reviews - Intrex

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    9 months ago

    Did not use them but guy I spoke to was helpful which is way I didn't end up needing to leave my computer.

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    10 months ago

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    11 months ago

    Excellent customer service and technical knowledge. They did a great job with my work laptop in a pinch.

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    1 year ago

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    Ask the Community - Intrex

    Review Highlights - Intrex

    I was very impressed with the repair work and professionalism of the staff at this location.

    Mentioned in 2 reviews

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    Computer Warehouse of North Carolina - All the critical odds and ends

    Computer Warehouse of North Carolina

    (4 reviews)

    Not very helpful over the phone. I wanted to upgrade my iMac hard drive. The staff said they didn't…read moreknow if they could due to possible Apple proprietary issues inside. I stated the research I had done so far said it was possible to switch them out but it would be hard due to the location of it. The gentleman agreed that yes, that's normal for Apple to put it in a difficult location. I waited to hear if he had a recommendation about it. After a few seconds of silence I thanked him for his time. He just didn't seem really interested in my business.

    I took my computer in for a battery, and to also check out the charging cable input. I did not…read morehear anything from them, until I was called to pick it up. I was told they repaired the casing., and when I asked what that was, she did not know. When I went to pick the computer up, there was no one that could explain to me what was fixed. There was the manager, Dan, who had no idea what I was talking about, nor did the two ladies that were there. They all admitted they knew nothing about computers. I was told that Tim was the one that worked on the computers, and he wasn't there, they did not know where he was, or when he would be there. I also had some questions about a facebook issue, and no one there knew what to do. They did not do the computers, only Tim. I waited over an hour, left and ran some errands, came back, and still no Tim. This company hires bodies that know absolutely nothing about computers, not even the manager. I left, and when I got home Tim called with the excuse of having a flat tire, but did not contact anyone to inform them. He told me he could help me with the facebook issue and to explain what repairs he did to my computer, if I could come back in the next day. We decided around 10 am. I arrived at 10:05, and guess what...no Tim, and the manager had no idea of where he was or when he would get there. I left after telling the manager, that they should not make appts with their customers if they weren't going to be there. He agreed, and made no other attempt to get in touch with Timor anything to explain what was going on. At 10:45, Tim called me and wanted to know if I was still in the area to come back to the store. I did not return and asked that my $80 be refunded, and not sure if that will happen. I have never seen a company that hires people that have no idea about the company they work for, especially a computer repair company. They have one supposedly repairman, that comes and goes as he pleases, and no accountability to no one, or concern for their customers A manager that doesn't manage nor knows anything about the business he manages. This is the most unprofessional, no knowledge of their products, company I have ever seen. There are too many legit computer businesses in this area, to have to deal with this place. Stay away from Computer Warehouse on Pomona Dr.

    Reids Computer Sales and Service - Hard Drive replacement

    Reids Computer Sales and Service

    (4 reviews)

    Reid's won from me before I even picked up my laptop & external drive. In fact, I haven't even…read moreturned it on yet. I trust that I don't need to just now. I entered the shop frazzled & angry at myself over an issue that I thought I SHOULD be able to resolve myself. Charlie was wonderful. She talked me off the ledge and assured me that if it could be fixed, Chris would get it done. Chris and I talked a few days later. He presented me with great options (that saved me thousands) and my laptop was ready when he opened the next morning. Beyond the fantastic service from the entire team and depth of knowledge that Chris posseses, what won me over was the warmth, respect, friendliness and deep trust I felt the moment I stepped through the door. It isn't easy to hand your personal, sensitive information to a stranger. But I knew I was in good hands. When I picked up my laptop, Chris was beaming with pride over a trophy he'd earned for his hardwork. He showed me some of his other work as well. In addition to his custom built computers, the websites he creates were truly top-notch. Mind blown. The quality is what you might expect from a mullt-million dollar comany. And it's not less exceptional for the smallest microbusiness. Never, ever go to a retal chain for computer repair. Or use some from free site builder. Nothing in life is free. But Reid's pricing is very competitive. See Chris & Chalie at REID'S! You will not be disappointed.

    Chris is the best of the best when it comes to computer work. This guy is the Jedi of computers…read more Computers cower and submit when he walks by. Not only is he good at what he does he has a great personality and truly cares for his clients. Nestled on the corner of Gilmer and Market St in downtown Reidsville he isn't hard to find. Stop in and tell him Santa sent you.

    Intrex - itservices - Updated May 2026

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