I needed to transfer 8mm Video Tapes to store on a Flash Drive and Norman provided the expertise,…read moreequipment and instructions on how to get it done! He is a pleasure to work with and was readily available via phone or email to answer any questions about the equipment I got from him. His services are very reasonably priced.

Norman and Irina were some of the nicest and most helpful people I have ever met. Made a speedy…read morerepair on my CCD TR-66. Most people don't even know what that means, let alone how to diagnose and fix it. He got my camera ready for a California trip coming up. Great service at a great price!

They are always on time and super fair and honest in their pricing. They have fixed my washer and…read moredryer. Another time, they fixed my stove that I thought was totally caput. Even the service call fee is reasonable.

These guys came out to repair my new LG washing machine. They are excellent! I spoke with a lady on…read morethe phone who was very efficient and great at her job. I was already frustrated with LG's customer service by the time the repair company contacted me but she was so kind. The repair man who came out was wonderful also. He called to let me know when he would be arriving and fixed the issue with no problem. Great company! Thank you guys!

We recently reached out to BestBuy when my husband's laptop was hacked. They did a complete scan…read moreand removed anything that shouldn't have been there. They were clear and fair with their pricing. They gave us several options, and we went with a maintenance plan. Going to them gave us peace of mind.

I went into Best Buy Sunday August 30, around 1:00ish because I'll eventually need a new TV and…read morewanted to browse my options. I was approached by a white male employee with white/gray hair and glasses in the tv section who asked if he could help. I politely told him, "No thank you, I'm just looking. I'm not buying today." What really bothered me was the way he spoke to me about my decision not to purchase that day. After I repeatedly explained that I was just browsing, he made a comment along the lines of suggesting options for me "when I have the money." I never told him I couldn't afford a TV, nor did I say money was the reason I wasn't purchasing one that day. He then went on to tell me that anything under $600 was "bottom of the barrel." At that point, the interaction felt incredibly condescending and presumptuous. There's a difference between helping a customer understand different price points and making assumptions about their financial situation. The irony is that I walked into Best Buy intending to purchase a TV, washer, and dryer within the next month. I was genuinely considering spending a significant amount of money with this company. Instead, I walked out feeling judged and disrespected over a purchase I simply wasn't making that particular day. I will never be back.

5 stars Bin store. Great products. I went there on there $8 day, ended up saving a fortune. They…read morealso have deals section with variety of stuff.

I called this company to repair my refrigerator that another company messed up. The technician that…read morecame out was friendly and knowledgeable! He told me everything he was doing and explained everything that was done wrong by the last company. The last company broke the Ice Tray and I did not know it. They also did not install the parts correctly. I would not have known any of this if I did not have Triad Electronics come out! Thank you so much for getting my Ice Maker back to working order! I will recommend this company to my friends and family!! Great customer service goes along way!

*this the same review I wrote for the Mebane store" figured since I went to both on the same day…read moreand have similar feelings toward both. No need to rewrite the exactly how I feel. I do not write this review lightly. This store may have ruined all other physical media stores in my vicinity for me. It's like I died and went to heaven. The selection here - unimaginably fantastic The organization - I wish other stores would take notes. Easy on the eyes as your scanning The value - fair. Some super good deals. Some not so much. Way too dangerous for my wallet to come here often. And probably a good thing it's 4 hours away from me. I will be coming back though

Found myself here looking for a couple used cookbooks I wanted…read more Let me tell you, this place is a lot bigger than you think a used book store should be. They also have so much more like collectibles, musical equipment and much more. You can definitely kill a few hours here if you aren't careful. So much to see. I did find a couple books I wanted at a good price. I also found a used computer keyboard I needed. The books are somewhat organized but finding specific authors can be challenging. Their book collection is extensive. The staff was friendly and there is plenty of parking. I'll be going back to spend more time. I didn't have a lot of time to spend. If you're into books, and more, check it out

Camera corner is the best camera store between the Piedmont and the Triangle area (unfortunately,…read morewe don't have anything like it in the Piedmont). They have a pretty wide selection of both cameras and accessories, as well as other fun, trendy and aesthetic decorative items as well. Their staff are extremely attentive and approachable, willing to help you with whatever questions you have. They also offer very affordable and quick film development. Definitely go here for your camera needs!

Great selection and good prices for film development. Just wish they had repair people.read more

A Masterclass in Customer Service: Jason at Best Buy University Drive…read more It's not often that a visit to a big-box retailer leaves you genuinely impressed -- not just satisfied, but floored. Yet that's exactly what happened during my recent experience at the Best Buy on University Drive, thanks entirely to one exceptional employee: Jason from the Geek Squad. From the moment I walked in with what I knew would be a complicated return, the atmosphere at this location felt competent and welcoming -- something I've come to expect from this store. But what happened next elevated the experience into something altogether rare. Jason, a manager-level team member sporting the telltale black shirt, took charge of my request with a demeanor and expertise that were nothing short of remarkable. My return involved two separate orders, fragmented refunds, and items that needed to be updated and addressed in different systems. Anyone who's ever handled a layered return at a large retailer knows this isn't a five-minute fix -- but Jason never flinched. He approached the entire process with an ease and professionalism that made something complex feel seamless. But what truly set him apart wasn't just his technical mastery -- it was his poise and customer-first demeanor. At no point did I feel like a burden, rushed, or confused. In fact, while juggling my return, Jason simultaneously managed to assist three other customers at checkout without missing a beat. That level of multitasking -- paired with top-tier communication -- is something you simply don't see very often. And just when I thought the experience couldn't get better, Jason took the time to walk me through the benefits of the Total Tech membership. As someone who works in partnerships and national engagement every single day, I can confidently say: Jason is the kind of brand ambassador you want representing your company. His breakdown of the membership's value wasn't pushy or rehearsed -- it was informative, tailored, and rooted in a deep understanding of both the customer's needs and the brand's offering. I signed up on the spot. While my overall experience at this Best Buy location has always been positive -- professional staff, clean layout, and fair pricing -- Jason's level of expertise set a new benchmark. In comparison, many employees seem siloed in their knowledge -- TVs versus computers versus mobile -- which is understandable in a store with such wide inventory. But it does raise concerns when the default response is "someone else handles that." With Jason, there was no pass-the-buck attitude -- just proactive solutions and ownership. This man has reportedly been with the company for eight years, and I would argue he's not just an asset -- he's the standard. If he's not already running the store, he should be. His approach embodies everything customers hope for but rarely experience: knowledge, warmth, agility, and results. If Best Buy is serious about delivering elite customer service, Jason should be at the forefront of their training programs -- because what he delivered today was nothing short of retail excellence. P.S. I may be mistaken, but I believe I also saw Jason performing a security check at one point when I was working with David at the register, just something I observed, this guy is exceptional and I hope Best Buy treat them like he is. He's the type of representative, who provides an experience to the customer that would absolutely ensure the customer is loyal to Best Buy (especially the university Drive location) and I expect to return regularly (as a new home owner and overall new resident to Burlington, NC!)

I recently purchased an Ipad from this location. The sales kid told me if I applied for a Best Buy…read morecredit card I would receive 15% off, however when i looked at the receipt it was full price. When I asked about the 15% off he had to ask another associate and he said I would see it on my first credit card statement. Well I received my statement and nothing. I tried to call customer service but couldn't get a real person. I went to the store but was told this was a rewards credit and could not be used against the purchase. I didn't want this credit card but 15% was a lot on a $700 purchase. Still have not received my rewards credit. I plan to cancel the card and never will shop at Best Buy again.

I thought this place was dying off. I had seen other locations go. I could not see ever buying a…read morejust out movie here because they have the highest prices by a lot. But if you wait them out they also aggressively discount older inventory and that is the sweet spot. This location finally decided they want to be in the vinyl game and stepped up by moving the records off the back wall to the middle and lowered prices. You can find random movies here both new and used. Also has a mix of things from Spencers and Box Lunch type stores. I like cruising into this location when I am at the mall. If something is an in store exclusive that is not available online they probably won't have it - I have wasted a couple trips to find this out and was annoyed.

Employees here need to be trained for customer service. One word answers every time I call in are…read moreunacceptable. They are never nice here. They are drones at best. People collect funko products, get over it.