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    Apple Friendly Center

    2.5 (206 reviews)
    Open 10:00 am - 8:00 pm
    Updated 2 months ago

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    Reviews With Photos

    Outside the Apple, Inc. Store at Friendly Center.
    Kiesha S.

    I had not been inside an Apple, Inc. store since before the COVID-19 pandemic shutdown (prior to 2020), so I was unaware that they had been reopened. Imagine being surprised when I was told I could take my phone to one for repair. Well, I am glad that I did! Upon entering, I was greeted with the familiar welcome I remembered years ago. Although the place was packed with customers, it took only a few seconds for an Apple associate dressed in a red shirt to find out my needs. The associate listened diligently and was quick to enlist help for my complicated issue, and although I was there longer than expected, I felt it was time well spent. During my wait, I charged my phone and test out their ocular simulation unit. What fun!

    Zay M.

    I came here around 3pm on a Saturday afternoon to pick up some AirPods my brother ordered. Parking was surprising easy. They have glass for their store front and it looked busy inside. When I walked in, I was promptly greeted. I told them I was picking up an order. They looked it up and told me to go to the pick up order sign. Doug helped me at the pick up area. He checked me in and told me it would be out shortly. A lady brought it out a minute later. Quick and easy process. Legit in and out in less than 5 minutes. While it was busy, there was ample staff around. Some had on name badges but some didn't. However, each of them were wearing a shirt with the apple logo on it. I did noticed an officer present as well. They seemed to be providing security, which is understandable lol.

    Shanetra L.

    I arrived on a busy Saturday around 2:30pm to get a new cell phone. I saw the number of people and almost walked out because I did not want to wait a long time. But I was greeted immediately and was told it would be a few minutes before someone could help. Their check-in system wasn't the best. The guy who greeted me said he would send someone my way when he saw an employee available. And in my mind, with all these people how does he remember who is next. I had been looking around the store for about 10-15 minutes when Kia asked if I needed help. She was super nice! I told her I needed to get a new phone and I wasn't happy about it. She wasn't pushy and I could tell I wasn't just a dollar sign. She asked me about my top features and helped me choose what I was looking for. It was a great experience thanks to her customer service. She also got my stuff transferred from old phone to new phone which has always been a disaster. Not this time! Very smooth. One last thing, I couldn't figure out why my phone didn't have storage. Kia helped me realize that my phone was downloading something that I didn't even know I was using. The pictures show how many people were there but the customer service made me feel like I was the only one.

    Outside
    AJ J.

    I absolutely love this location! I have yet to ever have a bad experience before Covid and now. Everyone is super friendly and extremely knowledgeable. Feel free to ask questions if you need too! I came back to the store because I was notified that my laptop was back and ready for pickup! While I do miss being able to see/touch the products to see if something is really what I want, I do like the fact that if you are unhappy with a product you can do a return/exchange if needed.

    Apple store at Friendly
    Anne H.

    Their Website does not properly identify the differences between repair and sales! Made an appointment as needed but had to reschedule as it was not with a repair tech vs salesperson. I am disabled so they said go get something to eat or shop. Rude people checking folks in. Standing out in hot sun while they are under canopies!

    Black Friday 2011.

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    4 months ago

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    6 months ago

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    8 months ago

    The Apple Store has Great Customer Service representatives and your issue will be resolved before you leave the store

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    3 years ago

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    7 months ago

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    5 years ago

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    3 years ago

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    4 years ago

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    2 years ago

    Very courteous. I was out of there within 5 minutes, my phone was fixed. Thank you Apple Store

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    4 years ago

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    3 years ago

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    5 years ago

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    14 years ago

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    4 years ago

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    11 years ago

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    7 years ago

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    5 years ago

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    4 years ago

    Can be pretty slow but mostly very friendly staff and plus who doesn't love apple?? I can't ever go back, they've got me stuck lol

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    5 years ago

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    3 years ago

    The associates were rude at the entrance none of my questions were answered and I won't be back and I wouldn't recommend it.

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    5 years ago

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    11 years ago

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    Page 1 of 6

    Ask the Community - Apple Friendly Center

    Review Highlights - Apple Friendly Center

    I have yet to ever have a bad experience before Covid and now.

    Mentioned in 4 reviews

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