After much research, I chose TECH WINDOW to help me. I couldn't be happier with my decision to use…read morethese folks to fix my HP laptop. They diagnosed my problem within 1/2 hr of my dropping it off. Jake said the problem wasn't with my computer, but with my charger. He could have charged me a hefty price. No, he just charged me $ 40 for a new charger, which he had in stock. If you're searching for an honest, wavy someone to fix your electronics, look no further!!

I don't ever leave reviews, but my experience was so good that saying nothing would be dishonest…read more Andrew, one of the technicians, spent an entire day helping me diagnose a black screen of death. Business was slow so I guess I got lucky, but he didn't have to put that much effort into helping me, yet he did anyways. Thanks to his help, I was able to narrow the issue down to corrupted drivers, and I met my render deadline in time (practically saved my job). He was kind, genuinely interested in the problem at hand, and did everything he was able to do. I did end up getting a few display port cables, but thanks to his expertise and problem solving skills, I was able to avoid the more expensive troubleshooting options (replacing entire components on my work system). Without his help, I would have missed my deadline, potentially lost my job, and spent several thousand dollars replacing parts that didn't need replacing. Again, I never leave reviews. But in a world of corporations who put the customer last, a small business that puts the customer first deserves every bit of recognition. Please give them your business, I don't want to have to go somewhere else the next time an issue pops up. Thank you Andrew, you rock!

Holton is the most knowledgeable, curious, and helpful computer repair person I've ever come…read moreacross. He really worked hard to push us towards the best solution regardless of how much he would make off of the repair.

I cannot say enough about the courteous, professional, and competent service provided by this…read morecompany. Specifically, Holton was a fantastic specialist who worked tirelessly to help salvage my external hard drive and reformat to others to be compatible with my Computer and operating system. He was responsive and worked late into the night as well as on the weekend. Would highly recommend Holton for any services that you might need!

Lane is always helpful & knowledgeable, I would recommend him for your Computer, software,…read moreelectronic needs.

I have been a customer of AAC, both Archdale and Thomasville, for the past 8 years. The staff have…read morealways been pleasant and knowledgeable. I have both purchased computers and used their repair service. The most recent experience I had was with Lane at the Thomasville location. My computer failed to install an update halfway through the process and kept giving me a "stopcode" message. I dropped my computer off and explained my problem. Lane diagnosed the problem and installed the upgrade directly in the shop. The charge was nominal and he did not try to upsell me on a new computer. I highly recommend these folks for any of your computer needs.

Lester is the greatest computer guy who does the most awesome job of fixing and cleaning up your…read morecomputers, and I believe I always take him a nightmare when ever I need him to clean mine out and/or fix them. Not only that, he truly charges appropriately and for as good as he does, he easily could charge more. He's so patient with his clients too for sure. He told me up front how much it would cost, and my suprise was how reasonable he charged when I knew he had a mess to clean up and/or fix. I have never used anyone else, and won't for my computer and laptop. Being a Realtor, these things are my lifeline of course. Thank you Lester, you are doing a great job.

Lester helped us out of a bind when my hard drive crashed. He went above and beyond to get us up…read moreand running in a professional and timely manner

my name is chase, my "repair experience" was great…read more Customer service was excellent Great quality service High service value for low price affordable pricing.

This is who we ALWAYS use... We only refer The Local Phone Doctor for affordability, prompt service…read moreand detail to work call them TODAY! They are located conveniently in High Point near Starbucks on N. Main st. @ Parris Ave.

I can't say enough good things about this place! Daniel is so friendly and kind. He totally hooked…read moreme up with an iPad. Product worked beautifully and the pricing is really really great! I definitely plan to shop here again.

My Samsung Galaxy s24 ultra just died all of a sudden. I took it to them and they immediately found…read morethe issue (bad battery) and promptly repaired in while I waited. They are very knowledgeable and courteous. Would highly recommend them. Prices were more than fair.

I am not fond of having to write a negative review. Nor am I fond of being ripped off and ignored…read more My iMac with an older operating system was being hacked. Not fun. The Computer Dept said that they would, for $160 plus tax (I double-checked the price with 'P'), wipe the computer clean, save my documents, and that "it would be like a new computer." Upon delivery they charged me $256, adding on travel time and answerIng questions no one had previously mentioned. What they apparently didn't know is that the Apple Apps that I had used to access my documents are no longer available, even though it was the EXACT same operating system and computer I had. So it is basically useless to me. Why didn't they know that? While they offered to try to get those apps, they found only one of three and it has issues. The fonts are messed up, so when it prints, it's all distorted. I have no access to my accounting and spreadsheets data, nor my art. I do appreciate that at least one person was trying, maybe more to get the apps, but they couldn't. Yet one would think they would have either known that or tested it before delivery. I think there's even possibly a way they could've added those apps from another computer at their store. Not sure. Instead, they actually blamed it on my system. I am not happy to say the least, but they became contentious telling me that my computer was already useless when hacked and that I needed to buy a new one!! I thought I was getting one as good as new. If they believe that, they should never have taken my money. When I spoke up they said they were "ending their professional relationship with me." I certainly didn't see it professional to not take responsibility if a service renders a computer's files inaccessible. What I HAVE is a (hopefully) clean computer with Internet (which my iPad has), ability to open, access but not print documents, no access to important accounting or slideshows. What I DO NOT HAVE is money to buy a new computer. Professionals with ethics would say, "We didn't know this was going to be a problem. We take full responsibility and will refund your money since we did not deliver a usable computer as promised." Instead, they're not responding. I don't know if their Macintosh knowledge is not very good, but in any regard, they should have found a way to either deliver a workable "good as new" computer as promised or refund my money. Maybe you were lucky and got what you needed from this company. But if you have problems, apparently you can forget them taking responsibility, responsive customer service, or compensation for their errors. And absolutely without doubt this was their error.

Friendly folks. They gave me accurate information, and quick service. They were generous with…read morehelpful tips.