Always a great experience…read more This location stays busy both inside and out. Parking can get a bit hairy at times but I'm normally always in and out so I can just pull in front of the store for a quick drop off. I love that their self kiosk is always working so if you're doing Amazon returns or just dropping off pre labeled packages, you can skip the line and move on with your day. I've never used it but they do have the mailboxes if you're in need.

This is my local store- I come here often for my work and personal and the staff has always been…read more great and efficient. I've been in a line of 8 deep before & the staff works very hard to keep it moving. I've seen them deal with very impatient & rude people and I am amazed at their handling of this.

I use this place for my postal, copy and notary services,…read more The owner is excellent and her helper Kayla was EXTREMELY HELPFUL!!! Can't recommend it highly enough! Old fashioned service,, the way it was meant to be!

We just moved into the area. And we started using Goin Postal. The people are all so nice and…read morefriendly. And always willing to help. I'm really glad found them.

The same day as the winter storm, I needed to make a last minute Amazon return. I have avoided this…read morestore because it sits near a busy intersection, but I was very close and decided to take a chance. The staff moved through the line quickly and with positive attitudes. The parking lot is small and in a busy location, but I navigated it ok. Just pay attention to the arrows.

This UPS Store on Battleground is on a bustling street and sees a lot of traffic. Despite that,…read morethey keep up well. I am always greeted with a smile, and they get the customers in and out fairly quickly. They also keep the store clean and organized. Today, I went to get a document notarized and was pleasantly surprised at how quick and easy that process was. I feel like it was $10 well spent.

Goin postal saved me a drive to the FedEx store. I was able to purchase my work package. It's…read morelocally owned. The owner was nice and informative. It's located downtown.

I shipped my laptop to the IT guy, from Goin' Postal. They were great to work with me to make sure…read moreI had enough insurance and it was delivered promptly by FEDEX. By mistake The IT guy shipped it back to them instead of my home address. I was frantic when it didn't show up at my door when it was expected. Once I figured out that it was delivered to them instead, I drove over to pick it up. She was very gracious and handed it right over once she knew it was mine. Thank you!

They are extremely helpful and I highly recommend them. The store is very clean and easy to use.read more

Visited the 3912 Battleground location this morning. They were slammed with only 1 employee visible…read morebut she rocked it! With all the noise and craziness of the holiday season, Cordella was polite and smiled at each customer she encountered. She was a shining example of what customer service should be. I have visited other UPS stores in the area and have been greeted by some pretty miserable humans. Not this one. Thanks Cordella for the kindness you showed today and for your hard work in getting an extremely long line served quickly. You should definitely be training other locations on excellent customer service!

I would like to take a moment to recognize Barisi and Mya for their outstanding customer service…read moreduring my recent visit. I came in under a great deal of pressure and urgently needed assistance with multiple services, having documents notarized, copied, and faxed. From the moment Barisi began assisting me, she was kind, attentive, patient, and extremely knowledgeable. She took the time to ensure everything was completed correctly and went above and beyond by clearly explaining pricing and delivery options so there were no surprises. Her professionalism and genuine care made a stressful situation much easier to manage, and I truly felt valued as a customer. During my visit, I also witnessed a very challenging situation involving another customer who became irate and verbally aggressive toward Mya because they did not want to wait their turn. Despite being treated disrespectfully, Mya remained calm, composed, and professional, continuing to assist customers with grace. Barisi also stepped in appropriately, and together they handled the situation with remarkable poise and teamwork. It was refreshing and reassuring to see two employees maintain such a high level of professionalism under pressure. Their actions reflect positively on your company, and I genuinely believe Barisi and Mya are valuable assets to your team who deserve recognition. I truly hope management formally recognizes Barisi and Mya for their professionalism, teamwork, and dedication.This experience made my day, reinforced my trust in this location, and ensured that I will absolutely be returning in the future.

Call the store, always get a recording never open the hours listed on the recording or not. The…read morehours posted on the door paid for an Uber to get there. They were closed before 4 o'clock and it hours are supposed to be from 8 to 630.

This has long been my go to spot for shipping returns back to Amazon. The location is convenient…read moreto my home, usually easy to get in and out quickly, and customer service was usually very good. Unfortunately, I had a pretty bad/questionable experience on a recent return drop off. I arrived, and there was no one behind the counter that I could see. What I did see though, was a mountain of returns behind the counter. Eventually, after a few minutes, someone came meandering out from the back. I jokinginly said to the guy "it looks like you've been busy with returns", which he aknowledged, and told me their system has been down, so the returns have been piling up until it's back online. I asked how long it had been, and he wasn't sure, could only tell me a several days....there must have been over 100 packages piled up waiting to go back to Amazon. Not really knowing what he meant by the "system is down", I asked if I should take my package elsewhere. He said, no, he could provide a receipt, and it would get there "eventually". I let him scan my package, and he provided me a receipt, a receipt, which litterally had no information on it. It litterlally listed the nubmer of packages as 0, weight N/A, no description, no information about what I was returning at all. I asked him about this, and he said that's standard, that's how the receipt always looks. I left, got out to the car and looked at the receipt a little more, and noticed, it literally says "This receipt lists each package received by the UPS Store", which it clearly did not. I went back in, and again had to wait for the guy doing god knows what in the back. It was only minutes later, and he had no idea who I was, clearly stoned out of his mind. I asked for my package back, which as on the top of the pile, yet it took me having to point and guide him with "hot/cold" to get it back. I'm not sure what's going on in this store, and their "system being down", I sure hope everyone that left their packages there got a refund, but I wasn't willing to take that gamble. Do better guys!

Do NOT ship from here unless you are prepared to read EVERY tiny detail on their point of sale …read more.. their cashiers are honestly amazing!!! BUT HUMAN! Made an error... ultimately cost me $106 in shipping and $250 in goods! I went into the store... the staff owned their mistake... management (Matt) said because I signed the little kiosk (I did... but because like all of us.. believed it said what we spoke about and what I paid for).. he said .. basically .. "sucks to be you! You shoulda read the fine print". I will NEVER step foot in this store again... EVER!