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    The UPS Store

    3.6 (12 reviews)
    Open 12:00 pm - 5:00 PM
    Updated 2 months ago

    Services - The UPS Store

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    6 months ago

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    Local

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    1 month ago

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    4 years ago

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    2 years ago

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    8 years ago

    Horrible customer service. I can't believe the attitude of the employees. Won't be going back that is for sure

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    11 years ago

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    6 years ago

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    9 years ago

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    8 years ago

    This store is fabulous! Their rates are low and their customer service is superb! Will use them for all my future shipping. Many thanks!

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    6 years ago

    Great location! Service professional and competent. Always helpful and efficient. Preferred UPS Store for me!

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    8 years ago

    The attitude of the employees there suck. Horrible customer service. The manager was equally as bad.

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    10 years ago

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    Ask the Community - The UPS Store

    The UPS Store

    The UPS Store

    3.3
    (15 reviews)

    I know there are a lot of bad reviews about the attitudes of the staff members at this location…read morehowever, I had the complete opposite experience. A sweet woman with a Monroe piercing greeted me kindly when I came in and was as friendly as can be during my visit. She was also very patient with my multitude of Amazon returns!

    This UPS store, located at Pisgah Church Rd. and Elm St. in the shopping center with the Harris…read moreTeeter grocery store, is very busy. It offers mailing, and some printing services, as well as Amazon package drop-off (which means it sees a lot of foot traffic throughout the day). Although the store is very busy, the employees keep everything running smoothly for the most part. The store is always clean and organized, and the staff is friendly. My only "gripe" is that the reception for mobile and WiFi service in the building is horrible, so when going to pull up an Amazon code for a return, it is often difficult. Although the store has guest WiFi for customers, no one seems to know how to access it. The manager has made it a habit to tell people to go to the cafe next door and purchase something to use their customer WiFi. This is instead of researching what the UPS WiFi password is. I found that inconvenience a bit off-putting, so I don't frequent this location like I used to. Thankfully, Amazon has added a new feature that allows me to add my product return labels to my Apple Wallet before going in, so I no longer need the WiFi, but still. Customers should be directed to leave your store and go to another store and spend money, just to use your services. That's weird. I appreciate the convenience and the fast, friendly service, but the value is a bit questionable at this location for me. Especially when one has to spend additional money just to return a package for free. I recommend you visit at your own risk. :)

    The UPS Store

    The UPS Store

    2.9
    (14 reviews)

    This has long been my go to spot for shipping returns back to Amazon. The location is convenient…read moreto my home, usually easy to get in and out quickly, and customer service was usually very good. Unfortunately, I had a pretty bad/questionable experience on a recent return drop off. I arrived, and there was no one behind the counter that I could see. What I did see though, was a mountain of returns behind the counter. Eventually, after a few minutes, someone came meandering out from the back. I jokinginly said to the guy "it looks like you've been busy with returns", which he aknowledged, and told me their system has been down, so the returns have been piling up until it's back online. I asked how long it had been, and he wasn't sure, could only tell me a several days....there must have been over 100 packages piled up waiting to go back to Amazon. Not really knowing what he meant by the "system is down", I asked if I should take my package elsewhere. He said, no, he could provide a receipt, and it would get there "eventually". I let him scan my package, and he provided me a receipt, a receipt, which litterally had no information on it. It litterlally listed the nubmer of packages as 0, weight N/A, no description, no information about what I was returning at all. I asked him about this, and he said that's standard, that's how the receipt always looks. I left, got out to the car and looked at the receipt a little more, and noticed, it literally says "This receipt lists each package received by the UPS Store", which it clearly did not. I went back in, and again had to wait for the guy doing god knows what in the back. It was only minutes later, and he had no idea who I was, clearly stoned out of his mind. I asked for my package back, which as on the top of the pile, yet it took me having to point and guide him with "hot/cold" to get it back. I'm not sure what's going on in this store, and their "system being down", I sure hope everyone that left their packages there got a refund, but I wasn't willing to take that gamble. Do better guys!

    Do NOT ship from here unless you are prepared to read EVERY tiny detail on their point of sale …read more.. their cashiers are honestly amazing!!! BUT HUMAN! Made an error... ultimately cost me $106 in shipping and $250 in goods! I went into the store... the staff owned their mistake... management (Matt) said because I signed the little kiosk (I did... but because like all of us.. believed it said what we spoke about and what I paid for).. he said .. basically .. "sucks to be you! You shoulda read the fine print". I will NEVER step foot in this store again... EVER!

    FedEx Office Print & Ship Center

    FedEx Office Print & Ship Center

    3.1
    (21 reviews)

    Ugh, I'm so mad at *myself*, because I meant to do "the survey for Fedex" in, you know, the time…read morethat you're supposed to do these things... But life gets away from you, and you don't do that... So that survey expired. I hope FedEx reads this... Bottom Line: Isis is a *great* employee!!!!! At any rate, Isis at this Fedex, was a dream. She was a perfect employee. She was absolutely hospitable, helpful, kind. I live in Connecticut, but was going to fly into Greensboro to stay with my sister for a period of time. I literally called this FedEx store ahead of time to get some thing printed before I flew into town... I called up the FedEx store, spoke to Isis, she was able to help me with everything right away. Completely knowledgeable. Completely kind, helpful. She took customer service to the next level. She was the best. When I flew into town, I called and emailed to connect about everything... They say it's all set. So then I show up at the time they say everything is ready... Everything is printed, completely beautifully!!! I had brought in a poster frame to put in the printed poster that they printed... It all fit perfectly beautifully... Everyone at this location was totally supportive, kind, professional... It was really great to work with all of them. Everything went completely smoothly from start to finish! They are a really great team. As well, while it's a bit pricey, the quality of the print--an 24 x 36 -- is SUBURB. Pricey, but, worth it. And Isis is GREAT.

    It seems like this location is hit or miss regarding service. I came on a "miss" day. We arrived…read morewith a package that we wanted to drop off. The gentleman at the desk said in a brusk tone, "You gotta a label?". No hello, no nothing. I replied by saying that he could be nice about it, and he just grunted (really). The Assistant Manager, Kory, came up, stared at me, and then said something to the effect that they are working on improving (paraphrasing). Kory said this with such emptiness and lack of sincerity that I responded with, "no, you won't". Kory's response was to say that "At this point I don't care what happens". It went downhill from there. I like to believe that all of the people working there today, including Kory, are better than this. It never hurts to be courteous and simply nice. Anyway, hopefully, you all will have a better experience. For what it's worth, I will not use Fedex again if at all possible.

    The UPS Store - shipping_centers - Updated August 2026

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