Convenient location that accepts FedEx, UPS, and USPS packages…read more It's nice to be able to drop everything off at once at a convenient place instead of having to drive to multiple locations. I've been a few times and there are occasionally dogs that roam but they seem to be pretty friendly. Just a heads up for anyone who may be fearful. They also offer passport photo pictures.

Needed to have an item packed and shipped. Staff was VERY helpful in getting correct size box and…read morepacking the item. Shipping was easy. Very good place to go to get items shipped (and packed for you as well).

Great service; they even help with packing for us in sending our Dad a puzzle. Wonder service;…read morefriendly customer service. Diane and Kerry

People who work here for super friendly and nice but today is a Saturday and they're supposed to be…read moreopen at 10 and it's 10:30 and no one is here. This is not the first time this has happened. I have seen at least 10 people come and go since I've been sitting here praying that they were going to open today. The people of Oak Ridge and the surrounding area asked that you please update your hours accordingly if you are really not gonna be open on Saturday, also update your hours online too.

Buyer beware if you use this store for shipping. We shipped two computers to two states, and they…read moremixed up the labels. We were told that because we didn't watch the entire packing process and watch them put on the labels, it's not their problem. We watched them make the boxes, put in the computers and throw the correct label into each one. I didn't know we had to micromanage them to protect ourselves. That would have required going into the back of the store anyway, which is not allowed.

Very friendly , very helpful, they helped me out with some printing I needed done quick, they went…read moreout of their way to help and fair pricing did not over charge me

I LOVE this place. I love the owner. His staff is great. I love getting the email of every item I…read moremail out. It is SO helpful for organization for business purposes. They offer everything, including notary services and passport pictures! I will 100% miss him and his place when I move!

The gentleman behind the counter had a very helpful attitude and was kind and friendly. He even…read moreoffered to make copies of the paperwork I was mailing, and gave me a folder for it! Unfortunately I didn't have cash to leave a tip in the jar but I will definitely be back and will recommend this place to others. $10 for notary services. Great company!

I use this place for my postal, copy and notary services,…read more The owner is excellent and her helper Kayla was EXTREMELY HELPFUL!!! Can't recommend it highly enough! Old fashioned service,, the way it was meant to be!

We just moved into the area. And we started using Goin Postal. The people are all so nice and…read morefriendly. And always willing to help. I'm really glad found them.

Amazing customer service. The store was packed with people returning unwanted gifts. The team were…read moresmiling, greeting everyone with a smile. So nice when, you're like me, and are completely out of your element. They talked me through each step, without dumbing it down for me. The also accept AARP, which was nice. But the price, even before my discount was very reasonable. I'd definitely recommend them to anyone.

The same day as the winter storm, I needed to make a last minute Amazon return. I have avoided this…read morestore because it sits near a busy intersection, but I was very close and decided to take a chance. The staff moved through the line quickly and with positive attitudes. The parking lot is small and in a busy location, but I navigated it ok. Just pay attention to the arrows.

i contracted pakmail to ship an awkwardly shipped item. the quore was higher than i expected, but…read morethe owner explained the awkward shape would require special packaging. it turns out that the auction house did not accurately report the measurements and pakmail made a custom box just for my piece. the owner called me to tell me there was a slight delay due to the need of a custom box, and that he had spent the better part of a day making the package himself. further he honored his initial quote although clearly he was in the red on my shipment. i decided to increase my payme by ~12% to thank him. its rare to find customer service like that at pakmail these days, and the world would be a better place if there were. this is only the second review ive ever written, but pakmail has earned a perfect score. thank you pakmail!

I've yet to have a good experience dealing with anyone inside this Pak Mail. The drop and go space…read moreseems easy and convenient however it's extremely inconsistent. While they claim it's picked up daily for processing, every item I've dropped or even had them scan in does not move for multiple days. You're better off going direct to whichever shipper you're working with, don't waste your time here. Two stars so you don't totally discount the review without reading it. It's truly a 0 star experience. Copying this review over from Google, I've added in the voicemail left by the PakMail team for visibility of the service provided. While I was in a meeting at the time, I called them back and was berated for the review.

I had not only the beat experience I've ever had with a shipping company, this was one of the best…read moreexperiences I have ever had with any retailer. The service was outstanding. James and his wife are great. We got a better price than ups for a move of many large boxes. I highly recommend that you support this local business.

From the owner: Packaging and Shipping services Domestic & Worldwideread more

Worst customer service ever! Refused service! Would not do a notary. Said we need a certificate…read morewhich does not exist. They hire people that know what they are doing or at least pay attention in class! Had to drive an extra 17 miles. Worst experience ever! Go there at your own risk!!

Ugh, I'm so mad at *myself*, because I meant to do "the survey for Fedex" in, you know, the time…read morethat you're supposed to do these things... But life gets away from you, and you don't do that... So that survey expired. I hope FedEx reads this... Bottom Line: Isis is a *great* employee!!!!! At any rate, Isis at this Fedex, was a dream. She was a perfect employee. She was absolutely hospitable, helpful, kind. I live in Connecticut, but was going to fly into Greensboro to stay with my sister for a period of time. I literally called this FedEx store ahead of time to get some thing printed before I flew into town... I called up the FedEx store, spoke to Isis, she was able to help me with everything right away. Completely knowledgeable. Completely kind, helpful. She took customer service to the next level. She was the best. When I flew into town, I called and emailed to connect about everything... They say it's all set. So then I show up at the time they say everything is ready... Everything is printed, completely beautifully!!! I had brought in a poster frame to put in the printed poster that they printed... It all fit perfectly beautifully... Everyone at this location was totally supportive, kind, professional... It was really great to work with all of them. Everything went completely smoothly from start to finish! They are a really great team. As well, while it's a bit pricey, the quality of the print--an 24 x 36 -- is SUBURB. Pricey, but, worth it. And Isis is GREAT.

It seems like this location is hit or miss regarding service. I came on a "miss" day. We arrived…read morewith a package that we wanted to drop off. The gentleman at the desk said in a brusk tone, "You gotta a label?". No hello, no nothing. I replied by saying that he could be nice about it, and he just grunted (really). The Assistant Manager, Kory, came up, stared at me, and then said something to the effect that they are working on improving (paraphrasing). Kory said this with such emptiness and lack of sincerity that I responded with, "no, you won't". Kory's response was to say that "At this point I don't care what happens". It went downhill from there. I like to believe that all of the people working there today, including Kory, are better than this. It never hurts to be courteous and simply nice. Anyway, hopefully, you all will have a better experience. For what it's worth, I will not use Fedex again if at all possible.