I use this place for my postal, copy and notary services,…read more The owner is excellent and her helper Kayla was EXTREMELY HELPFUL!!! Can't recommend it highly enough! Old fashioned service,, the way it was meant to be!

We just moved into the area. And we started using Goin Postal. The people are all so nice and…read morefriendly. And always willing to help. I'm really glad found them.

The same day as the winter storm, I needed to make a last minute Amazon return. I have avoided this…read morestore because it sits near a busy intersection, but I was very close and decided to take a chance. The staff moved through the line quickly and with positive attitudes. The parking lot is small and in a busy location, but I navigated it ok. Just pay attention to the arrows.

This UPS Store on Battleground is on a bustling street and sees a lot of traffic. Despite that,…read morethey keep up well. I am always greeted with a smile, and they get the customers in and out fairly quickly. They also keep the store clean and organized. Today, I went to get a document notarized and was pleasantly surprised at how quick and easy that process was. I feel like it was $10 well spent.

Convenient location, helpful staff, and location stays fully stocked…read more They have a kiosk that allows you to skip waiting in line. That's a plus and it always works. Parking can be difficult at times due to how busy this location gets but it is usually convenient.

I frequent this location for shipments and returns. Today was NOT my first encounter with this…read moreemployee. There was a person in front of me who was helped and left. I was the only person in the store. She chose to label other packages in the store instead of assisting me. When questioned, she said the boxes were there first. After 10 minutes of waiting, she has me move to another register. I was trying to see her name plate and she turns it towards me and says "can you see it?!" She was rude throughout my transactions. Then she throws a UPS store card at me and says I can leave my review there. There are many struggling, capable people who would love to have the job that she apparently hates. I am very hopeful that UPS would rather have a pleasant, customer-oriented person representing their company instead of this miserable, bad-mannered, impolite individual. Common courtesy isn't hard. I will not use this location again and also will avoid UPS when possible.

Ugh, I'm so mad at *myself*, because I meant to do "the survey for Fedex" in, you know, the time…read morethat you're supposed to do these things... But life gets away from you, and you don't do that... So that survey expired. I hope FedEx reads this... Bottom Line: Isis is a *great* employee!!!!! At any rate, Isis at this Fedex, was a dream. She was a perfect employee. She was absolutely hospitable, helpful, kind. I live in Connecticut, but was going to fly into Greensboro to stay with my sister for a period of time. I literally called this FedEx store ahead of time to get some thing printed before I flew into town... I called up the FedEx store, spoke to Isis, she was able to help me with everything right away. Completely knowledgeable. Completely kind, helpful. She took customer service to the next level. She was the best. When I flew into town, I called and emailed to connect about everything... They say it's all set. So then I show up at the time they say everything is ready... Everything is printed, completely beautifully!!! I had brought in a poster frame to put in the printed poster that they printed... It all fit perfectly beautifully... Everyone at this location was totally supportive, kind, professional... It was really great to work with all of them. Everything went completely smoothly from start to finish! They are a really great team. As well, while it's a bit pricey, the quality of the print--an 24 x 36 -- is SUBURB. Pricey, but, worth it. And Isis is GREAT.

It seems like this location is hit or miss regarding service. I came on a "miss" day. We arrived…read morewith a package that we wanted to drop off. The gentleman at the desk said in a brusk tone, "You gotta a label?". No hello, no nothing. I replied by saying that he could be nice about it, and he just grunted (really). The Assistant Manager, Kory, came up, stared at me, and then said something to the effect that they are working on improving (paraphrasing). Kory said this with such emptiness and lack of sincerity that I responded with, "no, you won't". Kory's response was to say that "At this point I don't care what happens". It went downhill from there. I like to believe that all of the people working there today, including Kory, are better than this. It never hurts to be courteous and simply nice. Anyway, hopefully, you all will have a better experience. For what it's worth, I will not use Fedex again if at all possible.

I should have checked the Yelp reviews before visiting but I've had decent experience in the past a…read morefew years ago and decided to do here because it opens early. I would highly recommend you DO NOT go here but I understand everyone's experience will be different. First , I waited 15-20 minutes or be greeted then another 15-20 to be helped. While the guy was nice he was not sure what to do. I did over heard after the fact that he is new. He was in the phone with someone trying to fix a printer instead of taking care of us in person. When I did get to the counter he had great customer service but was clearly overwhelmed. I was the second customer. I had Avery labels (200) which for a small business is a lot. We did a test print and the print came out great. We printed the rest. As they're printing he charges me. After the fourth page the ink starts to go out which I will insert photos. 160 stickers / 16 pages of labels are ruined. I show them he apologizes and tells me I will be refunded for the print and merchandise. He takes my information and says he'll get back he doesn't know how to refund it he's new. I get an email the next date saying it is an assumed risk using my own paper I can come back and pay to have them repented again. No apology no solution just come back reprint and they might get it right this time. Assumed risk is not your printer spewing ink improperly and running my prints. I learned my lesson and will never go back and I wouldn't recommend anyone else to go here either you will have a long wait and if they mess up they will just throw it on you and ask you to pay more. That's bad business in my book. I went to Office Depot with the same files and printed 200+ more stickers and they were perfect. (I'll do a separate review)

Every time I go here the staff are amazing. The manager Diego is great his staff are sup helpful &…read moreknowledgeable. The prices are definitely better than USPS. I ship from here, get stuff laminated, printed. Yea gonna keep coming here

I needed a large package delivered, a new grill in fact, and the first time it was delivered it was…read moreabsolutely destroyed by Lowe's itself, or Fedex, not really sure which. but when it arrived, there was a forklift hole in the side of it. It should have never been left. But... that is an ordeal for a different review at a different time. Lowe's finally decided to use a different carrier to ship me the replacement, and that was Estes, which I don't usually associate with a home delivery. I received tracking and updates just like I would a typical parcel carrier, it got to me when they said it would, and even thought I wasn't home, was left for me. The delivery was in perfect condition, left on a brand new pallet in my driveway, wrapped in plastic wrap to protect it, and the box looks like it was handled with white gloves even though it weighs about 140lbs. A huge difference from whatever happened before... and now I also have a brand new pallet! Haha. Thanks Estes.

if I could give 0 stars, I would. They don't care about your…read moredelivery date, this is just day or days when you are sitting at home, waiting, while your item is sitting in city next to you and nobody lets you know that it won't be delivered, when you start googling their phone number and call about your lawnmower delivery you are told that they gave it to another company to deliver and they will contact the other company and they will call you and you will make delivery appointment. NICE RUNAROUND. YOU DON'T KNOW WHO HAS YOUR LAWNMOWER, WHO IS GOING TO CONTACT YOU OR HOW MANY DAYS YOU NEED TO SPEND AT HOME WAITING, OR HOW MANY DAYS OF WORK YOU NEED TO TAKE OFF . And Estes doesn't care... Hope I never deal with Estes again

Always a great experience…read more This location stays busy both inside and out. Parking can get a bit hairy at times but I'm normally always in and out so I can just pull in front of the store for a quick drop off. I love that their self kiosk is always working so if you're doing Amazon returns or just dropping off pre labeled packages, you can skip the line and move on with your day. I've never used it but they do have the mailboxes if you're in need.

I had a really unpleasant and disappointing interaction today with one of the employees at this…read morelocation. In short, he was rude and unhelpful. While I was waiting in line to be helped, the person he was working with expressed that she did not expect her shipping cost to be so high and asked if there were less expensive options. His response was, "We're not the post office". She decided to go somewhere else. When it was my turn, he barely acknowledged me and only said in a harsh tone, "put it on the scale". My transaction was a simple drop-off so I just let it go and left, but I left annoyed and unsatisfied with the service I received. This is the second time I have witnessed this person act this way toward a customer, so I don't think is an isolated incident. I will no longer go to this store and I will also think twice before using UPS for my shipping needs. I'm sure there will be the standard response to this post from UPS stating that this is concerning and that they will endeavor to improve. In the end, I know that this will go nowhere with management and higher-ups who simply do not want to deal with issues like this, and really don't need to because they already have more business than they need.

They are extremely helpful and I highly recommend them. The store is very clean and easy to use.read more

Visited the 3912 Battleground location this morning. They were slammed with only 1 employee visible…read morebut she rocked it! With all the noise and craziness of the holiday season, Cordella was polite and smiled at each customer she encountered. She was a shining example of what customer service should be. I have visited other UPS stores in the area and have been greeted by some pretty miserable humans. Not this one. Thanks Cordella for the kindness you showed today and for your hard work in getting an extremely long line served quickly. You should definitely be training other locations on excellent customer service!