11/6 edit: yes when i initially saw the damage i was asked over the phone to bring it back, i told…read morethem i would AFTER speaking to a manager first. I still had another garment with them and when i went to pick it up i just didn't have the damaged garment with me. I never refused, he's lying. I said i needed to understand the process and what they would do (I'm nervous about it getting further damage) but he kept repeating that i refused to bring it back which never was the case. When i spoke to him he referred to using other chemicals to determine the cause of the issue and I'm not necessarily keen on them doing stuff i don't understand at this point. He wanted to overtalk me and not listen. Thats why i don't feel comfortable anymore. Why wouldn't i bring it back if that's how i get made whole? He's not making sense. I feel completely let down by these guys after using them exclusively for at least 4 years. They didn't call me back for 2 weeks after damaging a very expensive garment, insinuated that I'm making it up, and accused me of refusing to bring it back. I would've had no problem doing so had i understood the process/remedy but i don't really want them messing up my stuff even more. When talking to Brett about my apprehensions , he was very dismissive and unprofessional. He even stopped listening and it turned into a confrontation bc he would laugh at me while I'm talking as if my situation is funny. I don't feel comfortable working with him/them anymore. Since he said he doesn't care about my review, here it is.

Old time, friendly, priced right. Receive text…read morenotification when it was ready for pick up

Alexander came out to my house. What a joy it is to work with a company whose employees actually…read morecare about the company and the people they service. He was so informative, kind, quick, answered all of my questions and was so professional. Those are qualities I highly value and don't see very much these days. Thank you Alexander. I can't wait to see you next month. FIVE STARS

Great tech came out. Took care of my walk problem like a champ. Pest-x will be my first choice…read moregoing forward. 10/10 recommend.

Reliable, detail-oriented, and extremely thorough. Bri does an excellent job every time and treats…read moreour home with care and respect. You can really tell she care about her clients and their home. Great communication, dependable scheduling, and truly high-quality work. Highly recommend.

This young lady is fantastic! She keeps everything so clean and brings all her own cleaning…read moresupplies! (even though I keep offering her to use my own lol) And especially being around the holidays she got me in so quickly. I recommend her every time someone needs a house cleaner. And her pricing is so reasonable! She always makes my house smelling so good! Absolutely recommend her to everyone!

The teeny bopper staff is insufferable. it's worth the 10 minute drive to go to Eden. It's like…read morestepping back to high school.

Meredith and the rest of the group exercise leaders are very motivational and they keep me wanting…read moreto come back. Love all the different classes that they offer. There is always a class that fits in with my schedule.