I'm posting because of the excellent manner in which the manager today facilitated my shipping need…read moreand the entire line with speed and class. It was the first sunny, slightly warm day after Christmas and they were getting slammed. In line there were customers sending packages all over the place with special requests ( wrapping, etc). Nancy? greeted everyone when they came in the door and asked if they just had a drop-off and eliminated confusion. They were busy, but when you see they are working competently and trying to save everyone some headaches and $ the line wasn't a concern. The line moved more quickly than I expected. I'm quick to get irritated when I feel like I'm cattle and wasting my time. Today they handled us with care, stayed open after closing and earned the repeat business. This might sound like a cheesy plug, but it amplifies my experience above. Stan and his team have been helping me quite a bit on shipping strategy. How to ship for the lowest cost within certain shipping radius based on size and weight. We've saved and learned plenty. It eliminates that concern about 'did I just spend $60 to ship something that might have cost me $20 if I knew the sizes and shipping options between carriers'. The staff at the Landsdowne location works the line with professionalism and personality. Lots of regular customers who know the routine, but lot's of patience and wisdom for people shipping random sizes and weights.

incompetent staff and very rude owner! My box was lost while in their possession and the owner was…read moreindifferent.

Very knowledgeable and helpful. No problem shipping my FedEx letters. For some reason FedEx has a…read moredeal with Walgreens for shipping and drop off, but those clerks just don't know shipping.

I've only sent two letter in this location, one is for IRS and other is the large payment for my…read morelife insurance with a due day! And i wanna to update about that delayed payment. Today, The insurance claimed it was never received as tracking shows it delivered! So has my letter really been hand over to usps? Who knows?! I strongly urge NOT to send your important letter through this location! I've send numerous of priority or first class through local post office but nothing strange happened like this location! WTF

I had an interview early the next morning and submitted an online document request, but didn't…read morerealize it was after 2pm. Max at the front was extremely helpful and courteous. He expedited my order and made sure I had it ready for the next morning. Big thanks to him and the staff!!

I've gone in a few times to do some printing. The staff was very helpful. I was in and out very…read morequickly.

Great service. They packed all my things for me and optimized the cost!! They were so nice that…read morethey pulled the prices for ups and usps to make sure I had the best deal. Definitely recommend and will be using them for all my shipping needs!

Great customer service for all of your shipping needs. I've found my go-to for all things shipping!read more

They're always so nice and efficient, accommodating. They are conveniently located for me, and…read morethere is aways easy parking.

This is the greatest place. No long lines like at the post office. They will box and ship…read moreeverything for you. They keep your addresses in your account so it is easy to quickly send those last minute gifts or documents to those people and places important to you. Very friendly and excellent service.

I had a problem with the USB-C charger connection on my iPhone. I had cleaned the port but it still…read moredid not connect. I was at the Apple store at about 2pm this afternoon and a guy told me the connector was dirty and he would clean it with tools he had in the back. I was skeptical but he brought it back and the connector worked perfectly. I wish I had got the young man's name because he did a great job and made me learn something today and I wanted to mention it in this review. I have a maintenance agreement for my iPhone but he told me the cleaning was free of charge anyway. Great service!!

All I can say is a grateful thank you for the service here. We brought in over a dozen iPhones,…read moreiPads and other Apple devices. They gut we spoke to called our collection 'a museum'. He wasn't lying. My first iPhone I purchased just weeks before Steve Jobs passed away. I said I never part with it but we all have to move on and do we did. Everyone we spoke to was very helpful and although most of our collection had no value, that was fine, it's the recycling that Apple does that was what we wanted. Terrific experience for us here and we'll be back. Thanks to everyone we spoke to!

Lynn was very accommodating and helpful. I walked in with a photo on my phone, left 20 minutes…read morelater with business cards in three colors. Prices are also very reasonable. Please note that they moved recently to Short St. near Rose.

I've been there 3 x and each time they suggested I go somewhere else and this is for basic basic…read morestuff. Plus there is usually one person behind the counter, there are alot of people working there but usually only one behind the counter so you are going to wait. They wanted to charge me $20 to convert something that I can do in 1 minute for free. Go to Fed Ex on Main Street. they are way better.

Phone was checked for malware and scams! Did a great job. Had been hacked and needed to make sure…read morephone was without those crazy, malicious hackers! Highly Recommend them.

Dropped my laptop off on Friday September 11th, was quoted 3 days to receive a quote of the price…read moreand if i wanted to go through with it. I received no update for 7 days, in which it required me to go into the store to get. I called Friday, September 18th to check in, the man that answered the phone said he had no update for me. Not that the part was ordered or anything. Just that he had no update. Okay I understand being busy thats fine. Called on Monday September 21st and left a voicemail asking for any update that they could give me at all. No follow up. Okay whatever. Call again on Tuesday the 22nd. No answer again. At this point, I a Full time college student now had been without the main source of homework completion and note taking for SEVEN CLASS DAYS, with zilch heard about my laptop. I decided to go into the store. I explained the situation and the employee went back and confirmed what part I needed and came back out to ask if I wanted to proceed. THEY HADN'T EVEN ORDERED THE PART. 7 business days and my part had not even been ordered to get the repair started, after I was quoted 3 originally. I was shocked and did respond in that manner to the employee, basically wtf??? He asked if i wanted to proceed or wait to have him put it back together and take it. At this point I already put the 60$ deposit down when I dropped it off which would take another 3-5 business days to come back to me. I told him I had to continue due to this. Today(8/25) I called to check in again because at this point I no longer trust this place and Im fed up. MY PART STILL ISN'T THERE. At my wits end I asked to speak to a manager and explained my situation hoping for literally anything. A true explanation on why the employee had lied originally about the time quote, not oh we just got busy because if the 2ndemployee could do it out the second I came into the store thats just not an excuse, a discount, an offer to refund me in cash so I could take it somewhere else literally fucking anything. Instead, I got the "busy" excuse as stated previously as well as "there is a queue". Which yes. I understand I need to wait my turn. No qualms with that at all. But there were likely phones that got turned in and finished before my part was even ordered or I even got a response to my voicemail from Monday(8/21). (referring to other reviews((why i chose this place in the first place....)) as well as what I overheard from another customer. I have no issues with needing to wait for a part to be ordered, or waiting behind people who turned their electronics in first, but the fact that the employee could do it the second I came into upset I truly believe thats not the case here. Another note, doesn't my part have to be there to truly be in the queue? Because if the part isn't there they can't even do anything with it so I am automatically at the end of the queue. Why are parts not confirmed the day of drop off? This place is inefficient and has very bottom of the barrel customer service. UPDATE (10/1): Still absolutely no update at all! it has officially been there almost 3 whole weeks now!(Morning) UPDATE 2 (10/1) Afternoon: Just received the update that it's finished but I still never got an exact price. UPDATE 3 (10/1) Afternoon pickup: Laptop was received in worse condition then I dropped it off in. Its now UNSAFE TO EVEN CARRY. It wont shut fully. I took it back in after I inspected it and was indeed like"wtf this is ridiculous??" he said well what do you want me to do? I regret bringing any business here. Deplorable customer service and deplorable handling of electronics. (10/5): Just used it as Friday I didn't have class. The touchscreen BARLEY works anymore, the top right corner that was sticking out does not work AT ALL. Provided a video as well.