Love this UPS store. It is my go to store when shipping internationally. They are the only place…read morearound that ships DHL. The staff here are super friendly and more then helpful. They are always patient and understanding. I am never in a hurry when I am shipping stuff, but do pay attention when they help people when I am waiting in line. They are so understanding and helpful and never loose their cool. If you are shipping anything to anywhere, i suggestion you go here. These people will do their best to get your packages where it needs to be.

Walked in to ship something back from Amazon and it was a skinnier, reddish hair dude and a shorter…read moreguy. The shorter guy seemed somewhat friendly maybe a little bit new and ask how he could help showed him. The code told him I had an Amazon return and he went to go scan it, and the other guy just yelled "that needs to be packaged before we can send it"... OK sorry didn't notice a lot of my Amazon returns don't have to be packaged.... I then asked if I could buy a box and he took out his tape measure barely looked at the item and just said nope we don't have anything.. well Customer Service tip it kind of helps if you at least make an attempt and try to make it seem like you want to help/ maybe look in the back or something and if you really don't have it come out say I'm so sorry we don't have that box in stock or maybe give some other options or something.. just really gave the impression that he didn't want to do anything. It was an hour before closing..

My husband and I have visited this store several times over the last few years, and they are always…read morehappy to be of help whether we're shipping something or simply purchasing mailing supplies. We're always met with a pleasant greeting and impressed by their consistent efficiency and professionalism.

Love this location! I walked in and Nick immediately guessed that I was there for an Amazon drop…read moreoff. I love the efficiency of this. He was able to take care of me quickly and efficiently.

I have reached out and did not get a response since 2/5/25. I emailed all the possible email adds…read moreof the company including Sharicom and tried calling their contact phone number. I still can't get my KY foreign LLC business license because they have not signed the application form. This is really disappointing and I should've researched on a better service company and visited Yelp for reviews.

Never, ever, use this service. I was a customer for nearly 2 years and had no issues until I…read morestopped getting my mail forwarded for over 6 months which caused ~$7,000 in expired checks, still to this day I've yet to receive an apology or an excuse for how something like this could've occurred. In addition to that, the company is nearly impossible to get in touch with. I tried calling, emailing, and reaching out to employees on LinkedIn and Twitter to no avail, I just wanted the service I paid for to work.

Super helpful staff to mail a package today. I like this location because you can ship and then…read moreshop or grab drinks or dinner. Great location!

I have received excellent service. They offer all kinds of services. They are very conveniently…read morelocated close to my house in Chevy Chase.

I purchased an item on Amazon and needed to return it. They make it super easy to do so at UPS…read more Request the return and Amazon will send you a code to show to UPS, and that's it. They will repackage and return ship for you. Easy peazy. 11

Workers are horrible unqualified for their job not helpful at all! They can't do a basic service…read morelike any other ups store.

Do NOT trust this store for international shipping. Their staff are either poorly trained or…read moremalicious. They filled out the form hurriedly and did NOT listen to my instructions filling it out as they saw fit. This led to NEEDLESS additional charges that only came up once the item was in their possession. UPS would only return it at a significant cost. So they screwed up and then held a family heirloom hostage. I had to pay it, but it will be a COLD DAY before they get more of my money. UPS Customer service blamed me and the store. So ultimately they refused to save a customer and it will cost them a LOT more in the long run.

This UPS store is the closest one to us and have gone to it several times over the years for…read moreservice for various things. We have never had a problem here and the employees are always nice.

I went to this UPS store on July 11th @ 5:30pm. I was standing in line patiently waiting my turn…read more It was 2 associates working. One older lady and a young girl. They both had customers. Prior to the older associate wrapping up with her current customer she waved her hand for the lady behind me to come up instead of me who was next in line. I assumed she was there prior but that wasn't the case. I still stayed in the line. The younger associate was still assisting her customer. However the older associate finished with the customer and then proceeded to have a conversation with the customer. At that point I grabbed the manager card, and left the store. I went to another UPS store 15 minutes away, and received excellent customer service. I am very disappointed in the lack of customer service from the Georgetown, KY location. It is my hope that the older associate get more training in treating all customers with the same level of courtesy and respect. I'm a retired Air Force veteran who was there to mail out a package to my son who is in the Army. The older associate who I believe name was Jane(not sure) made me feel as if I was not welcomed in the store. This is one of the worst experiences and would NOT recommend. NP

From the owner: The UPS Store #5114 in Georgetown offers expert packing, shipping, printing, document finishing, a…read moremailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Scott County - Landmark Shoppes.

We stopped by store 7337 on Newtown Pike to mail some of our things back home to Florida as we'd…read moreoverpacked. Aubrey took care of us and was amazing. When our package arrived home we realized she'd slipped a Happy Birthday note into the box. It was so kind and had us smiling for days.

From the owner: The UPS Store #7337 in Lexington offers expert packing, shipping, printing, document finishing, a…read moremailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Estepp's Friendly Shell.