Have used the same service professional for many years. He is now with Engineered. Very thorough…read moreknowledgeable and always answers any questions.

This should be the business model for all heating and cooling companies. Thy are qualified, honest…read moreand very professional. I had an A!C unit and a new furnace recently and they did an outstanding job! Do yourself a favor and call Matt and his crew of experts next time you need repairs or replacement of your heating and cooling systems.

Customer service on the phone was friendly and helpful. Driver was amazing and conscientious about…read moresome of our group easily getting car sick. Request Melissa!

Gold Shield provided the transportation from the Churchill Downs backside to the front side of the…read moretrack. Early mornings until 11:00 AM, they were available at different stopping points with dropoff at the back of the Kentucky Derby Museum. The cars were very clean. We always seemed to catch the friendly Mark, a 5-Star driver. Great perk! 47

Tried getting back in touch via phone with no luck. We…read morearen't happy with our cleaning. We paid a lot of money and left clear instructions on what to clean. We are having a party and now we have a dirty house. Unless this is fixed, We have no choice but to leave negative reviews. The following was done on your deep cleaning: Toilet seat in guest room was dirty Baseboards hadn't been cleaned Walls were covered in dust in spots Appliances had food and dust behind. Cabinets hadn't been cleaned Shower and sinks were covered in scum. Not cleaned We also tipped each of the three ladies $20. $60 extra dollars for this. We trusted your company and we received 50% completed with a "deep clean". Looking back at our video cam... There's a lot of standing around and sitting on the couch. 2 people to clean the ceiling fans.

Don't expect them to clean or appropriately communicate any issues. Larissa is a real piece of work.read more

This is the second year we have been to Bulls Bands and Barrels at the Kentucky Horse Park…read more Traffic coming into the venue and leaving the venue is awful. There is one way in and one way out. It takes about 20 minutes to get from the front gate back to the arena. They have very limited selection of food/drinks for this event. The rodeo is very entertaining and we had a great time. The acoustics and sound for the concert portion is terrible. The music sounds muffled. I think this year was worse than last year. They definitely need to work on the sound for future concerts here.

The annual Alltech Celebration of Some Ng held at the Alltech Arena on the grounds of the Kentucky…read moreHorse Park was a wonderful holiday event. Free to the general public, it is a lovely way to spend an afternoon during the season. Splendid voices and glorious music. You will have to wait until next year to experience this musical delight, but make a plan for next year. 123

Good communication. Fast service, and good folks. Very satisfied with their service.read more

The best HVAC service in central Kentucky. Family owned, reasonable and tells you what is needed…read more Never pushes any unnecessary "fixes". 24/7 availability. Have used at three houses for ten years. Weekday calls, and a Sunday call on a three day holiday weekend......... AAA+++ 5 stars. 'The Warrens

The owner of climate control John Cox is a complete jerk that will quotes extremely high prices and…read moretry to run up the bill on you. We called them and came out to look at our unit and said we needed a certain part, so all this seems normal so we give the ok to repair that part based on the quote received. They did the repair and the unit still didn't work so them they say that we need a whole new unit. At this point I wanted to get a second opinion. Kenny from artic air came out and in 5 minutes he said that we needed a new unit. I then told Kenny what had happened so far with this company and he said we got taken and he was going to prove it to me. Her said to follow me and he got a paper towel. He dipped the paper towel into the unit and it came out with a bunch of green stuff on it. He said this particular brand and model had a known issue with this problem and anyone in the industry should be aware. So he said they probably did the "repair" first to just run up our bill. Then when I went with the other company for repairs he sent me an even higher bill claiming he had to pay shipping and he was just recouping what he paid - which I confirmed with Fayette heating and air that he did NOT. He is a lair and a cheat, I do NOT recommend!!!

We had a high dollar multi-zone Trane system installed by another supplier here in Lexington. It…read morenever worked correctly, the installing vendor came back multiple times with no change in the overall comfort. Climate Control came out, figured out the T-Stat was bad and the installer had mixed up the zones. The large area of the house was only getting 20% of the air, the smaller part was set on 80%. Professional folks all around from the office to the service techs. I would recommend them to anyone!

Not impressed with this company. They charged $400+ for a service call to inspect my geothermal…read moreunit. i was told they were going to give me a quote to replace my 14-month-old compressor. A day or two later, I was told the compressor was no longer available, and that I needed to replace the entire unit, at a cost of $18,000+. No thanks.

Contacted this company to come inspect an existing geothermal unit ($110) in a house we had under…read morecontract and Larry spent less than 10 minutes there and said the unit was running up to par but was older than told to us by the seller, also where the filter was located and that it needed to be changed. When our inspector followed him to look at the unit he discovered there was no filter and that the unit was 100% clogged with debris! When questioning Larry about missing them his response was "ok thanks" then, after asking again "sorry I got to talking and forgot to look." He missed a crucial finding about the system in the house we were about to buy! This has likely lowered the life expectancy of the unit and could have gone longer without being noticed had our amazing inspector Ben Hendricks not taken the time to come after Larry and inspect it also. Stay far away from this company! They do not value their customers and are only looking to make a quick buck!!!! Do not trust your geo system in his hands!