Box Stop

(2 reviews)

First, I'd like to welcome this new business to the neighborhood. After looking online and calling…read morea few printing services, I found The Shipping Locker's prices to be very competitive and much less than other businesses. I rushed in on a Monday evening a few minutes before closing and spoke with Eric. He was very friendly and helpful. The store was closing for the day and Eric offered to work on my print job and call me the next day. As promised, Eric called on Tuesday morning to notify me that my order was complete. The finished product looked amazing! Nice quality card stock and color printing. I requested two copies per sheet and he even cut the paper for me. I highly recommend and look forward to using The Shipping Locker for future projects.

Great prices and service. All of the workers are friendly and trying to help you find the best…read moreprice for shipping. They offer frequent discounts on products, sometimes spur of the moment with no coupons. This is my go-to place for shipping and printing.

FedEx Office Print & Ship Center

(19 reviews)

Clean, service decently fast depending on project you are needing. Ship stuff. Fun ppl work there…read more Lady who managed it is great! She's been doing it for years and represents her company and stands by it. Visited it while in town and it's still great.

Dropped off some returns at opening. The employee was very helpful and attentive. I was in a hurry…read morefor get to work and this took only a few minutes. Wish the business hours were a bit earlier in the morning though.

The UPS Store

3.5

(12 reviews)

My husband and I have visited this store several times over the last few years, and they are always…read morehappy to be of help whether we're shipping something or simply purchasing mailing supplies. We're always met with a pleasant greeting and impressed by their consistent efficiency and professionalism.

Love this location! I walked in and Nick immediately guessed that I was there for an Amazon drop…read moreoff. I love the efficiency of this. He was able to take care of me quickly and efficiently.

The UPS Store

1.0

I went to this UPS store on July 11th @ 5:30pm. I was standing in line patiently waiting my turn…read more It was 2 associates working. One older lady and a young girl. They both had customers. Prior to the older associate wrapping up with her current customer she waved her hand for the lady behind me to come up instead of me who was next in line. I assumed she was there prior but that wasn't the case. I still stayed in the line. The younger associate was still assisting her customer. However the older associate finished with the customer and then proceeded to have a conversation with the customer. At that point I grabbed the manager card, and left the store. I went to another UPS store 15 minutes away, and received excellent customer service. I am very disappointed in the lack of customer service from the Georgetown, KY location. It is my hope that the older associate get more training in treating all customers with the same level of courtesy and respect. I'm a retired Air Force veteran who was there to mail out a package to my son who is in the Army. The older associate who I believe name was Jane(not sure) made me feel as if I was not welcomed in the store. This is one of the worst experiences and would NOT recommend. NP

From the owner: The UPS Store #5114 in Georgetown offers expert packing, shipping, printing, document finishing, a…read moremailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Scott County - Landmark Shoppes.

Staples

2.7

(19 reviews)

Outstanding service from start to finish! Jamie, I believe is the one, whom helped me with…read morelaminated material. Also mentions is a guy, forget his name , but he's very impressionable. Thank you Staples! You gained a fan and friendly shopper.

Customer service is not good. I walked into the store and no one greeted me, and that was okay, but…read morea part of customer service is how you make a customer feel welcomed. Still, I can get past what I didn't appreciate, or rather value is that I went to ask a worker a question and initially they ignored me. I took a step back and then said "hi, by chance I have a question. Could you help or tell me where item xyz is located" the worker didn't answer or acknowledge and waited 35/40 secs and said "what can I help you with" after me asking and trying to communicate twice already and gave me a short rushed response and where they sent me wasn't even the correct area or item I inquired about. I felt that was rude and disrespectful especially as a paying customer looking for assistance.

The UPS Store

(22 reviews)

I purchased an item on Amazon and needed to return it. They make it super easy to do so at UPS…read more Request the return and Amazon will send you a code to show to UPS, and that's it. They will repackage and return ship for you. Easy peazy. 11

Workers are horrible unqualified for their job not helpful at all! They can't do a basic service…read morelike any other ups store.

The Mailroom

4.5

(8 reviews)

Great customer service for all of your shipping needs. I've found my go-to for all things shipping!read more

Here is what my experience was like being robbed by dumpster divers. These people took a cigarette…read morecarton and a handful of wadded up stained brown bag from the grocery store and put the 1lb item I purchased in it . Charged me $40 to ship 1 state away. Must be desperate to pay the rent in that strip mall. AVOID

The UPS Store

The situation- customer here was overcharged with two separate chances to fix they kept the money…read morein the end. Sort of long but franchisee needs to know how they made a customer feel embarrassed, taken advantage of then dismissed. I had purchased a box from them and paid shipping for my item, debit card run through but a few minutes later noticed a spelling error in the address. I had made an error on a street abbreviation. I told them, apologized myself for the mispell and in order to fix it though they said they needed to recharge me to print a new sticker for tracking number,and would do a refund for the full amount then recharge the card the "easiest way" the new amount. Ok I agreed. I guess that's correct way to do it. However, all I saw on one of several receipts was a partial amount charge back, then they recharged me the new full amount. The employee by doing this overcharged me by around ten dollars. She said it would "work out". She had taken over for another employee who was clueless to help. I waited a few days for everything to post to my bank account and now the math does not add up. So there is an overcharge by about ten dollars. How it was handled- I stopped back with receipts in hand and my bank statement pulled up on my phone, spoke politely to the manager. At first he looked at receipts and said it was correct, that I was in the wrong. I had to re-explain to him twice in front of a full line of people waiting to be served. He disappeared to the back, said he was calling the franchisee/owner while I waited. He did, then said he was told to find some paperwork they are supposed to have. He hunted for it. At about the 20 minute mark of waiting he said we have your phone number he has to find papers. I had been polite. I asked can't you just give me back my ten dollars extra you took and owe me? It was on a debit card. He said we'll call you. I mentioned I would stop back later and left. Apparently they can't figure out how to remedy a situation or do math or listen to customer and understand. I did not go back. It is dinnertime and I have kids. The result- I had left store second time with situation unresolved. They kept my money they charged me extra for- isn't that like theft? There was no sorry about the inconvenience. I was still polite as I do not like confrontation, and there was a line full of people I had to talk in front of to explain situation. Seems it's ok that the end result was to embarrass a customer and overcharge her and just pocket the money. This franchisee needs to not only train staff better but since that person was apparently even called and not present at the store, they still should have resolved the situation, not sent the employee on a paper hunt while customer waited. I do not want to waste the gas to drive back over in person again to see if they found whatever paper. They just need to refund it to my card and be professional. They had 2 chances to fix this. Bad business practices. Would have been interesting if I had raised my voice instead of re-explain situation twice and then refuse to leave store until I got my money back, as most people probably would have. It is a shame customers need to get to that point. Business owners sometimes only care about their dollar and not at all about their customers. This review wouldn't post unless I gave it at least one star.

Worst attitude I ever experience at any UPS. I asked for 6 envelopes and I was told that the only…read morecould given me 2. When I asked why, they told me it was UPS policy. I told them that they were the only ones who have that policy a short heavy set guy told me to go to another stores or go to UPS.com and ask there for the envelopers. I told them to shove them up and I left.

U S Postal Service

2.7

(7 reviews)

Very modern post office location as this is the newest of the postal sites in Lexington. While the…read morebuilding is nice, the service leaves a bit to be desired. When there this weekend to order some stamps there were approximately 14 people ahead of me in line. I understand that my visit was during a busy season (prime Christmas mailing time), but even with 3 employees working the counter, it took 20 minutes before I was able to see a representative at the counter. The employee was polite during my interaction, but there didn't seem to be any urgency for any of the three reps to move the line along and get people through quickly. This was very disconcerting as I was in a hurry. I simply was not very impressed by this location's speed of service.

Friendly, efficient, and affordable. I have never had to wait more than a few minutes for help. Use…read morethe federal post office, people!

Soaps and Suds Laundromat

4.3

(50 reviews)

•$

Robin is a staff member at this business and was amazingly helpful and kind!…read more I absolutely loathe going to laundromat, but I never place my comforters and/or bedspreads in my own machine, therefore, the need to visit this establishment. Robin made my visit very pleasant! This establishment does quite a bit of drop off laundry service, three staff members were busy folding and ironing laundry for customers. For individuals who opt for self-serve washing and drying, they have a variety of different sized washing machines, and an entire wall of new dryers. All the machines are wiped down after each load and appear super clean. The cost is reasonable for the self-serve washing/drying. I did not inquire about the drop-off service so I am unable to provide insight on that service. They offer two coin machines, as well as vending machines and an ATM. The staff informed me that they are completely remodeling the business, they are adding six new big washing machines (60 lb and 80 lb load capacity), they are putting in new flooring, painting, closing off the back right section (which is where they will be performing the drop-off service tasks of folding, ironing, and bagging laundry. They are also going to add a patio table outside of the entrance and changing the name to "The Laundry Room". The remodel should be completed by the end of June 2025. When I need external laundry services I will definitely return to this business.

Easiest and friendliest drop off laundry in town. Every spring, I take my thicker winter linen and…read morejackets. Price is always decent ($1.25lb) Recently got a upgrade outside and name change (The Laundry Room) so it's pretty modern outside but looks the same inside. Same great service now even more efficient with online payment. Loved it!

Appliance Repair

4.8

(43 reviews)

Doug did a fantastic job and was very helpful with preventative maintenance tips!…read more He is much more reasonable than the Mr. Appliance and much better service! I would recommend him for any job! Small businesses need us, the service and quality are far better than the corporate guys!

Came in a checked everything on the dryer and replaced the vent, repaired in less than an hour.read more

Bluegrass Shoe Repair

3.6

(46 reviews)

This is the worst place ever. Took my disabled daughter's shoes in to get heel lift showed him the…read moreshoe I had done before. They were done with care. And looked real nice and blended in. So I went back to talk to him to fix them and he didn't want to talk anymore and to "fix" them he would charge more.

Brought my favorite boots in that I got some very strong glue on. Thought I was going to have to…read morethrow away. They looked brand new when done. Forgot gentleman's name. Thank you sir!

CPR Cell Phone Repair Lexington Hamburg

4.1

(27 reviews)

He was able to remove the virus from my tablet and gave me a very good price. This is my second…read morevisit to this business and was satisfied the fist time also.

Excellent service and knowledgeable technician. Used their service many times , always reputable…read more AT and T said I needed a new phone because it will not charge with a cord , he cleaned and fixed it for under $100, also gives Vetrans discount.

Pedro Ramirez Landscaping

(4 reviews)

From the initial contact through Yelp, Pedro and his crew were very friendly, accommodating, and…read morethorough in every aspect of the job. We texted back and forth about a time for them to come level out the dirt in our back yard which was a mess because our sewer line was replaced earlier in the year. They smoothed out the ruts, seeded, laid straw, and even gave it a quick watering before finishing for the day. They arrived on time and were done in a few hours. I would recommend them to anyone else who has landscaping needs!

Hire the company to install capstones to our neighborhood entrances. Great work, excellent pricing,…read moreeasy to work with.

From Here to There

4.2

The most caring and professional group I have ever had the privilege to work with. They were all…read morethe things like being on time,quick, professional,and never once talked down to me. The price was more the reasonable for what was expected. The service was a full apartment move and they stayed and respected my suggested time for this move. Medium move. I am so sorry to "From Here to There". I apologize. I didn't realize my post never posted!! Here it is.you are the best group anyone could go with.

What a fabulous experience! I needed a large and heavy sideboard shipped from Lexington to my…read moresister in California. Jyre, at FHTT, was a great help in getting me setup for the shipment. This is not an easy process, as most shipping companies only operate locally. I called many local shippers, only to be told they could not handle a large out-of-state order. But, From Here To There solved my problem with grace and courtesy. Thank you, Jyre, for your professionalism and kindness. Five stars for sure.

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2 reviews that are not currently recommended

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Samantha M.

8

16

1

4 years ago

The customer service here is lovely. I'm always given service with a smile, and the staff goes above and beyond every time. Not to mention their business provides SUCH a convenient service! read more

Suzanne P.

0

11

0

7 years ago

I have used this shipping & postal center for 9 years and they are the very best.

Box Stop - shipping_centers - Updated August 2026

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The Mailroom

4.5

(8 reviews)

Great customer service for all of your shipping needs. I've found my go-to for all things shipping!read more

Here is what my experience was like being robbed by dumpster divers. These people took a cigarette…read morecarton and a handful of wadded up stained brown bag from the grocery store and put the 1lb item I purchased in it . Charged me $40 to ship 1 state away. Must be desperate to pay the rent in that strip mall. AVOID

Paris Shipping Center

Excellent service with Steve! He helped us ship many boxes back to California! He was extremely…read morecareful and was very helpful and even helped carry boxes from car! If you want packages to arrive safely go to this Fed Ex office! Great service!

Mail Box

(12 reviews)

Very knowledgeable and helpful. No problem shipping my FedEx letters. For some reason FedEx has a…read moredeal with Walgreens for shipping and drop off, but those clerks just don't know shipping.

I've only sent two letter in this location, one is for IRS and other is the large payment for my…read morelife insurance with a due day! And i wanna to update about that delayed payment. Today, The insurance claimed it was never received as tracking shows it delivered! So has my letter really been hand over to usps? Who knows?! I strongly urge NOT to send your important letter through this location! I've send numerous of priority or first class through local post office but nothing strange happened like this location! WTF

Image360

I worked with Howard and his team to get some community organization yard signs printed for a good…read morecause. They were beyond helpful and gave us a really great price to make it affordable. We ended up being able to distribute more than 1000 signs throughout Lexington, when we were originally planning to distribute a couple hundred. Anytime we placed reorders, his team was extremely efficient and the orders consistently came in far before the expected date, which was wonderful. The team at Image360 goes above and beyond - when I picked up my order, I didnt have enough room in my car for the last box, so Howard offered to drop it off at my house since he lives nearby. Quality of service, quality of the products and willingness to support community efforts are just three of the many things where this company excels. I will definitely go to Howard and his team for any of my future needs in printing or promotional products in the future.

Chase Cleaners

3.2

(14 reviews)

•$$

My first experience was a pretty disappointing one. I dropped off some sunbrella curtains and some…read morewool blankets to be dry cleaned and they told me they would be ready in a week. I came back two weeks later to find that they had not been cleaned at all, and apparently didn't have the resources to do the cleaning that needed done in the first place. The owner claimed to have called me to notify me, but that was not the case. I asked if they could do anything for me to offset my disappointment so I could hopefully justify using them again in the future and they denied my request. The people at the desk both when I dropped off and when I went to pick up were very polite, but not actually helpful unfortunately.

I have been using Chase Cleaners for over 2 years now. It started as convenience due to my…read moreproximity to the location- but now they are the only company I trust to clean my clothes right. Here's what I feel they do really well: Pricing is really fair for standard cleanings. I typically come out of the store paying less than $50 unless I'm bringing really large pieces, specialty clothing like leather, or have more than 6 pieces to be cleaned. They are also very timely on service. If you arrive by 9AM (I think) you can drop off your clothes for same day service- but even if you don't make the cutoff time for same day service I can typically get my business clothes back in 24-48 hours. I know they have a third party cleaner for leather - so that will take longer. Bedding took 4-5 days but was well worth the investment for the comforter that I needed cleaned (it had a nice dog smell to it). The only thing I can say they could do better is setting up a website for informations/Q&A. The absence of that is part of why I think writing this review is important for a local business in the neighborhood. I did not expect to be so particular about a dry cleaning place, but here I am traveling for work and deciding that I will just wait to get my suit cleaned between work trips this week and next week just so I can take it to people I trust. Thanks to the kind people at Chase Cleaners for always taking care of me :)

The Notary Guy

I had the MOST PLEASANT AND PROFESSIONAL EXPERIENCE with Brandy and Pete! What a GREAT SERVICE and…read morepractical. Thank U both for being so kind and down to earth and for leaving me with the really nice rose gold(a favorite color)pen/stylus!!! I hope others get to experience your Service. Sincerest, Annette P

K C Tailoring

4.1

(43 reviews)

KC is a wonderful tailor, I will be back. I had four pairs…read moreof slacks to tailor ( after putting on a few retirement pounds) and after KC's work, I feel like I have four new pairs of slacks ! Thanks KC

Fantastic tailor. He is very knowledgeable and performs quality work, paying attention to details…read moreand proper technique. When I took him my suit that had been butchered by another "tailor", he immediately identified what had been done, and was able to save it (if not more than that). In addition, he is extremely friendly and offers fair pricing. Would highly recommend, and will be returning in the future.

From Here to There

4.2

The most caring and professional group I have ever had the privilege to work with. They were all…read morethe things like being on time,quick, professional,and never once talked down to me. The price was more the reasonable for what was expected. The service was a full apartment move and they stayed and respected my suggested time for this move. Medium move. I am so sorry to "From Here to There". I apologize. I didn't realize my post never posted!! Here it is.you are the best group anyone could go with.

What a fabulous experience! I needed a large and heavy sideboard shipped from Lexington to my…read moresister in California. Jyre, at FHTT, was a great help in getting me setup for the shipment. This is not an easy process, as most shipping companies only operate locally. I called many local shippers, only to be told they could not handle a large out-of-state order. But, From Here To There solved my problem with grace and courtesy. Thank you, Jyre, for your professionalism and kindness. Five stars for sure.

The Shipping Locker

(2 reviews)

First, I'd like to welcome this new business to the neighborhood. After looking online and calling…read morea few printing services, I found The Shipping Locker's prices to be very competitive and much less than other businesses. I rushed in on a Monday evening a few minutes before closing and spoke with Eric. He was very friendly and helpful. The store was closing for the day and Eric offered to work on my print job and call me the next day. As promised, Eric called on Tuesday morning to notify me that my order was complete. The finished product looked amazing! Nice quality card stock and color printing. I requested two copies per sheet and he even cut the paper for me. I highly recommend and look forward to using The Shipping Locker for future projects.

Great prices and service. All of the workers are friendly and trying to help you find the best…read moreprice for shipping. They offer frequent discounts on products, sometimes spur of the moment with no coupons. This is my go-to place for shipping and printing.

Fashion Fit Alterations

4.4