Great company! Highly recommend! Very responsive people and helpful pleasant service.read more

The guys always fix my problems quickly. They are very professional and genuinely good people.read more

We recently moved cross country and needed a security system installed…read more I researched Security Companies in Lexington KY BEFORE we moved and found that the best reviews were for Cornerstone Protection. My main criteria for any company is always "Honesty & Integrity". I hit the Bulls-Eye! Reading reviews pays off because we are TOTALLY satisfied with the service from Cornerstone. The setup, the panel, the app for our phones: All were explained in detail. Shannon and his team are so down-to-earth, knowledgeable, and explain everything. (They will explain at whatever level each person can understand.) I have contacted the Service to ask a question or two, or three.....by email, text, or phone.....and someone always picks up the phone or gets back to me within a short period of time. Thank You, Cornerstone Protection, for keeping us safe! The End.

I needed to cancel my ADT service as I'm selling my Ashland, KY house. I was told I could…read moreaccomplish this online but the function they told me to click on wasn't an option. Was also told I could do it using the chat app. I could not. Finally, when I talk to someone on the phone, they spent all their energy on wanting to install ADT at my new home. I will never use ADT again. Going forward, any business that is this difficult to communicate with will forever be removed from my approved contractor list. Goodbye ADT. We had the service for 3.5 years and was never happy with the service.

The worst company I ever worked with - old equipment- would not update -- do not sign any contractsread more

First off, I didn't sign up for Bates. I originally signed up with Kentucky Alarm Services, which…read moreas stated in my review that I left on their page before Bates took it over and changed the name to their own. https://www.yelp.com/biz/kentucky-alarm-services-lexington-2 I spent almost $2000 on security cameras that I was told were warrantied and were, for as long as Kentucky Alarm Services existed. Slightly unbeknownst to me, KAS sold out to Bates. Low and behold when the cameras faulted one by one, we were billed each time that they came out to repair them. Each time, my husband called to argue the warranty, each time a collection notice would follow. We finally gave up and brought new cameras elsewhere. This summer, months ago... my alarm sensors stopped working. At least twice, my daughter came home and without disarming, she was able to make it upstairs, to bed without ever tripping the alarm. For the last few months practically the only thing we've been using the Bates Services for, was for my husband to enter the garage... that was an app feature, to open and close the garage from the app. Finally months later, I decided to disconnect service altogether. My husband called and was told that we needed to give a months notice, by sending a simple email. That I did. Days later, again, unbeknownst to us, they disconnected service... while my husband was at work. So, when he got home, he discovered this and had to wait on me to arrive home before he could entered... should've hung on to his garage door opener. The next day, I was surprised to find a mailed notice explaining that we were still responsible for the upcoming month's bill... which we were already aware of. What I am appalled about is that they want you to pay for that last month, but disconnect and ban you from service during that time frame. So, we hadn't yet connected our replacement alarm service. I've never heard of any company or contract that requires you to pay something without providing service. I will mention, that after my husband made a few calls, they credited back that last months service that they disconnected anyways, so I'll give them a second star. Beware.

Just had our new 60 inch TV mounted by Justin and DJ. They were professional, clean, and super…read morefriendly. I highly recommend these guys.

Justin and his crew we're able to put an alarm system in my mom's house quickly. They are very…read moreattentive to details, and went above and beyond my expectations. It is very rare to find a company that is willing to go out of their way to help when needed. Highly recommended. Thank you, Justin!

Chris Rowland and his team (Van was training Jeff) were all excellent!…read moreThey explained everything and were knowledgeable, patient, and kind. I am so grateful to have them as my team! Thanks guys! E E Arnett

Recommend to avoid at all cost. Bought a home with a pre-existing Vivint system. It can not be…read moreconnected to WiFi without the PIN. The PIN we were given was incorrect so the system can not be accessed in any way. Hard to imagine a tech company being this shortsighted in designing their product but apparently there is no way to recover it or fix it. Bounced around between about 6-8 different customer "service" reps and tech support types with no answer on how to proceed. Again, avoid at all cost

I was extremely pleased with my experience with Tech 2 You. Half the price, half the wait and…read moretreated me like a friend. I'm a life time customer for sure.

From the owner: Computer repairs. Any brand. MAC too. With over 20 years in…read morethe business Tech 2 You knows how to treat their customers. Sales, service, virus removal, Networking, Computer Hookup, Data Recovery, Security Cameras, iPhone repairs, We do it all..! & WE COME TO YOU