I needed a courier to deliver a script from the printer to the producer, but I'm in LA and the…read moreprinter and producer are in Lexington. I YELPED a courier and Chris at Direct Express answered the call. Since I was unfamiliar with Lexington, I simply gave him the requested info, cc over the phone and that was it! He took care of everything and sent me a signed receipt, all within 2 hours of calling! Amazing! He took the time to answer my questions, and is a man of integrity who stuck to his word and got my papers delivered that day. I highly recommend Direct Express Delivery to anyone who has ANYTHING to get delivered fast!

I am three hours away from Lexington and needed something picked up at Fedex the next day and…read moredelivered to a meeting. Jim and Chris were SO nice and helpful and went way above and beyond my request. They actually got everything delivered early and made me look like a hero to my customer:) In a world where customer service is not always a priority any more, this was spectacular. I highly recommend them.

I had an urgent need for a long delivery with a tight schedule, and Bobby was able to help out…read moreimmediately. He was able to pick up a package from a print location and deliver it to a client, all while being very communicative at every step. If the need arises, I will definitely use his services again.

From the owner: At jack and lil delivery we strive for customer satisfaction were a family owner and operated…read morebusiness we go 24/7 available on Holliday's we guarantee we can get your product or shipment to you faster than anyone I usually have someone on the road within 10 mins of the call time is of essence and that's what we proved our selves with any location any distance we will travel I've never had an unsatisfied customer and if I can't make the time like money back guarantee not many companies operate like this but this is what has grown my business being timely and taking care of the customers wants and needs reach out give us a call you won't be let down we've recently added appliance installation furniture or was dryer long haul delivery and accepting long term contracts thanks

I have had five packages from people that have shipped me items, like Sam's Club, and eBay just…read moredisappear. They can't find my package, they have no idea where it's at, they are almost impossible to get on the phone or reach out twice. I would not even give them a star if it were possible. Most horrible experience I've ever had with a shipper. United States parcel service is hands-down 10 times better than FedEx. UPS is probably the best of all of them as far as parcels are concerned. There is absolutely no excuse for a package to be missing and have no explanation to where your package is. No phone call, no Email, just leave you out in the abyss wondering where your package is. When you called to ask where your package is, you will get a recording, when you use a online assistant, you get no answers other than they can't help you. Waste your money elsewhere. I will never ever ever ever ever ship a package with FedEx. And those of you that ship with FedEx keep in mind that your customers are the ones that are suffering, not you. I would much rather pay more and get my package than not receive it at all and get some subpar cheap alternative. Hope this helps you and your decision-making in the future.

April 17, 2026 Fed-X drivers refuse to drive on my asphalt driveway, they continually drive…read morethrough the yard. This causing me to reseed and straw the area. The last visit they drove over the reflective marker at the end of my winged driveway. UPS, Amazon, Lowes drivers do not have this problem. I pull boats, trailers etc on this drive, without doing any damage. Are the drivers disrespectful, or just morons?

Stop texting me for the hundredth time of not ever seen anyone except for one time you will be…read moreblocked because all I do is get text messages from you and I shouldn't be getting any

I was home, waiting for a knock on my door. Apparently, my medical supplies, which are…read moretemperature sensitive, were just left on my front porch!!!!! The only reason I became aware that they had been delivered, was when I received your email, requesting I fill out the survey!!! So, I never met my delivery person!!!! This is quite disappointing!! Please ask whoever delivers my supplies to knock on my door! My dogs and I love any company!!

I rarely order online items. Mainly due to the fact that I hate shipping procedures and having to…read moretrack and I for some reason have a high expectation that delivery services should be on schedule and deliveries should be as scheduled. But with lasership this isn't a unreasonable expectation. As well as there willingness to go out of their own way to accommodate customers such as myself. I had called the office in Lexington to check and see if my package had arrived at their office. Me being the very impatient person I am. I asked if it were okay to pick up my package after work. Which was not a problem at all except that I got off work at 5:30 and their office closed at 5pm. So me thinking that I'd have to learn some patience and just wait on the package to be delivered the following day. I was told by the lady working at the second location off of liberty rd that she would make sure that a worker was their till 6 so that I could pick up my package. And when I arrived at roughly 5:45pm it was her that had personally styled herself to hand deliver my package to me after work. I thought that was very nice and sincere for her to do knowing that she definitely didn't have to take an extra hour of her time after work to accommodate my impatient needs. So whoever you were ma'am. Thank you for your kindness and your professionalism. I hope you have a wonderful weekend!

Never recommend. Their drivers lie about deliveries they deliver to the wrong houses they come to…read moremy house and leave my packages on the street. They also forged signatures No, I would not recommend them. I have been delivered other customers packages and they have never picked them up to re-deliver when I notified. You have to jump through hoops to try to get to talk to someone in the chat do not use this service if at all possible I actually hate this service so much. I stopped purchasing from certain companies that still use it for example Free People.