1. Bluegrass Express Courier & Logistics

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Lexington, KY

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Bluegrass Express Courier & Logistics

3.0 (2 reviews)
Open • Open 24 hours

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7 years ago

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FedEx Ship Center - Busted open box on delivery,

FedEx Ship Center

(19 reviews)

I've found myself here for drop off and pickup several times. The biggest perk is that they are…read moreopen until 8:45pm! My second favorite thing about this location, is that you can pull up right by the door... an automated sliding door. So, if your arms are full with a huge box that you're bringing in to be shipped, no tackling the door. Earlier this week, I found myself dropping off my old Mac... after I got the new one of course. I had a preprinted shipping label, so I knew it would be pain free (thanks to the IT peps at Yelp). I didn't have packing tape at home and I wanted to ship it out ASAP, so I assumed that they could tape it up for me. Low and behold, the nice gentleman behind the counter offered to tape it shut for me. My last observation, was when he told me to have a better night... I was having a good evening, but it can always be better, right?

I have had five packages from people that have shipped me items, like Sam's Club, and eBay just…read moredisappear. They can't find my package, they have no idea where it's at, they are almost impossible to get on the phone or reach out twice. I would not even give them a star if it were possible. Most horrible experience I've ever had with a shipper. United States parcel service is hands-down 10 times better than FedEx. UPS is probably the best of all of them as far as parcels are concerned. There is absolutely no excuse for a package to be missing and have no explanation to where your package is. No phone call, no Email, just leave you out in the abyss wondering where your package is. When you called to ask where your package is, you will get a recording, when you use a online assistant, you get no answers other than they can't help you. Waste your money elsewhere. I will never ever ever ever ever ship a package with FedEx. And those of you that ship with FedEx keep in mind that your customers are the ones that are suffering, not you. I would much rather pay more and get my package than not receive it at all and get some subpar cheap alternative. Hope this helps you and your decision-making in the future.

LaserShip

LaserShip

(11 reviews)

I rarely order online items. Mainly due to the fact that I hate shipping procedures and having to…read moretrack and I for some reason have a high expectation that delivery services should be on schedule and deliveries should be as scheduled. But with lasership this isn't a unreasonable expectation. As well as there willingness to go out of their own way to accommodate customers such as myself. I had called the office in Lexington to check and see if my package had arrived at their office. Me being the very impatient person I am. I asked if it were okay to pick up my package after work. Which was not a problem at all except that I got off work at 5:30 and their office closed at 5pm. So me thinking that I'd have to learn some patience and just wait on the package to be delivered the following day. I was told by the lady working at the second location off of liberty rd that she would make sure that a worker was their till 6 so that I could pick up my package. And when I arrived at roughly 5:45pm it was her that had personally styled herself to hand deliver my package to me after work. I thought that was very nice and sincere for her to do knowing that she definitely didn't have to take an extra hour of her time after work to accommodate my impatient needs. So whoever you were ma'am. Thank you for your kindness and your professionalism. I hope you have a wonderful weekend!

Been waiting for my package 6 days past original day I'll take them to court though what a pos…read morecompany

Bluegrass Express Courier & Logistics - couriers - Updated October 2026

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