Great friendly service! I have used Joey's for years and the quality of work is excellent!read more

Set up an emergency cleaning for our business and they never showed up or answered the phone again…read more Service was set up with Katie

Great job getting the carpets clean. Great customer service. I'd will recommend to all needing…read morecarpet cleaned

Ed was great! He worked with us to come in quickly and clean our carpets after we moved out. IHe…read moredid a great job removing as much of the destruction to the carpets caused by our dogs. We appreciated his flexibility and hard work.

Had home cleaned today. Both young men were very nice. Lead was a little more rough with older…read morefurniture and actually after whipping a book case out from the wall I noticed he had pulled a vertical rail loose. I told him I would address needed repairs went to garage to get a rubber mallet. Returned and he said he fixed it. I checked and showed him he crushed pins by forcing. I need to put some more time in it tomorrow after the carpet dries. Then I observed his cleaning in the family room. Once again it's my opinion but slamming the the wand into the baseboards lent to the impression that speed creates a cavalier attitude as to customer's belongings. I don't think I am being harsh as prior to arrival my wife and I had moved almost complete furnishings to make the process easier. Josh can call when he returns from Alabama if he wishes.

We had coit come to our house on June the 8th and clean out our ducts and they did a great job it…read morehas almost been a week and I don't have to dust my furniture every other day like before there was so much dirt that came out of the ducts that's why we were having so much dust everywhere they had not been cleaned since we lived here and we didn't know when the heating and air system was installed so I knew it needed to be cleaned. I would highly recommend coit they do a great job and the technician was very friendly and the staff I spoke with was also very helpful especially Nickie. Thank You Coit for a great job. Lisa Withers

My carpet is quality but 10 yrs old! I thought I'd have to replace it! First carpet cleaner 3yrs…read moreago turned my teal carpet dusty brown!!! Nils came on time! Educated, told me my guest house carpet needed stretching before cleaning or it would ruin carpet! Cleaned my house! I AM IN TOTAL SHOCK! got out dirty stains, food spot, walkways. I live with lots of exterior dirt! My carpets truly look teal & new!! You can't tell the walkway from the new carpet under couch!!! Truly amazing!!! I'm very impressed and it takes a lot to do that to me!! I'm telling everyone I know! Thank you!

Believe the hype. Nils came on time (early actually) walked the floors and gave me a quote on the…read morespot. He includes a 25% discount for new customers as well! And if I understand him correctly that's the same price he gives you if you ever have him come back a year or two later for a re-do. I don't think anyone offers that anymore to anyone. Within 2.5 hours our tile floors (and the very dirty grout) were cleaned and sealed. Sparkling really. Came back 2 days later for some touch up as the last thing he said to us was if there is anything we didn't like or wanted fixed to just call, that he stands behind his work 100% and it is so true... my wife says it's the best money we've spent in a long time! Can't thank you enough for a professional job. He even moves the furniture for god sakes! Very happy customers. Call Nils now!

Very nice people but their process does NOT clean your rugs. Only the surface…read more We had two runners to clean. I was a little concerned that their equipment only vibrated the surface with a small amount of fluid. Then the ran a cotton cloth over the right remove the moisture. Colors were uneven but thought I'd wait until it dried. Just tried a hand held Bissell carpet-furniture cleaner on it and the water is dark brown! They did little more than the vibrating brush of a vacuum cleaner. Absolute waste of money!!

I have never had such friendly and professional ladies and gentlemen, explain how they treat your…read morecarpet with their new system! The old system saturate your carpet and pad with water they do not use that system! They use a system that actually helps the dirt come up out of the carpet, and as you sweep your carpet more and more comes up! The carpet looked phenomenal so clean and smelled wonderful! I will definitely recommend them to friends and family! I wish this company many blessings they really made me HAPPY and my home clean!

The crew of 2 arrived as scheduled, I would add their names but they never introduced themselves,…read morenot even a hello when they walked in. What was really shocking was that they didn't put paper booties on over their shoes. Or in the case of one technician, enormous combat boots. They repeatedly walked in and out of the cleaned rooms in their street shoes/boots. They didn't put anything under the legs on furniture that wasn't being moved. Nor did they put any type of covering on the hardwood floor between the front door and rooms being cleaned. The distance of about 20 feet. As far as carpet, the cleaning was satisfactory. We have animal stains that they diligently tried to remove but were unsuccessful. These were old stains so I can't fault them. There are too many carpet cleaning companies in Lexington, I can't recommend this company to anyone.

Great job and really made sure it was done right! Took care of my parents basement that our family…read moredog had #1 all over, looked so amazing afterwards like new carpet and the smell is completely gone. Flexible scheduling and fit me in after the holidays. Thank so much guys, highly recommended!

Let the buyer beware. Clearly communicated that any work done that was outside the scope of the…read moreinsurance be priced out before it was completed. Spotless charged $5800 not covered by the insurance after the work was completed. I would highly recommend finding a more reputable company to do business with. In addition to deceptive business practices related to billing, they also misrepresented that they were an approved vendor by our insurance company. After having these issues, we discovered that not only are they not an approved vendor, but the adjuster indicated that he had other customers who had these same issues. I found similar issues for Spotless reported to the Better Business Bureau. I recommend finding another company with a commitment to honesty to do business with.

They use Xactimate software and manipulate pricing above industry standards. They take advantage of…read morepeople when they are most vulnerable.

Jason and his Steam Team brought carpets back to life that I thought needed replacing. Just…read morepurchased a home and the carpet had rust spots and stains throughout the house. I didn't know if there was any hope. Jason promised if it could be cleaned, he would clean it. The carpets look almost new! All the rust spots are gone! He did a fabulous job! Much better service and cheaper also than the bigger companies. He has a customer for life. Give his team a try, you will not regret it.

From the owner: At Steam Team Services, we are Central Kentucky's trusted experts in cleaning and restoration…read moreservices. Since the 1990s, our family-owned business has built a strong reputation for quality, integrity, and reliable service. From water and flood damage restoration to roof cleaning, pressure washing, floor care, and snow removal, we offer a comprehensive range of services to restore and maintain the beauty and functionality of your home or business. Proudly serving Lancaster, Nicholasville, Danville, Richmond, Lexington, and surrounding areas, we are dedicated to bringing your property back to its best.

I'm surprised to see the stars aren't good when our guy did a fantastic job…read more I did the service online, for the same day for a 3 room carpet clean. Thinking they would call to reschedule, because of the short notice. We may have gotten lucky, or maybe they are naturally fast and are up to date with their online service but they came on time. Job/reason- We got them because my 6-year-old painted on the carpet and we couldn't get it out so decided to get the whole house cleaned. Cost- Originally the cleaning would be $130 but I paid an extra $40 for a large rug to be cleaned. It was a white rug I paid $400 for so $40 to clean it was a deal Worker- He came fast, was very polite, and wore his mask. My partner and I both have desk we were on, and he waited till we got up before cleaning underneath us, and I didn't even notice till I came back and he was finishing up Overall- I would hire them again. The prices were transparent, the service was great, and our carpet is clean. I'm very happy and would highly recommend it. Side note- I originally wanted to give our business to a local company to help with our community but these guys are franchised, and still need the business. Sometimes I feel bad going for a big business, but I felt super confident and comfortable with this hire

Stanley Steemer came to clean my carpets yesterday and boy, did they do a great job! Jason was…read morelovely. He was so thorough and moved all my furniture. He goes above and beyond. My carpet looks great and I would highly recommend Stanley Steemer and request Jason!