Service was 5 star -- the young woman was very friendly, helpful and so efficient in spite of the…read moreMonday morning crowd!!

I have been there about a handful of times. My last visit was great. Service is good. Easy to…read moreprint. Customer service is good. Good value for printing. I have printed business cards, documents to send overseas, and shipped documents overseas. All transactions have been smooth and easy.

the 'manager' left me their email and I sent them a message to which they never responded…read more(shocking). I attached the screenshot as proof. The tracking from 08/12 still says they haven't received the item. And my customer called their store to ask and they said that they 'ship every day' and that I should call UPS. Even my customer said the woman on the phone was rude. The woman on the phone also asked if I got a receipt which basically means since I didn't get a receipt that they have no control of what happens with packages that go to their store. Riiight. This store stinks with a capital 'S'. Pretty sure they threw my package out. Wish I kept it and walked out. What's worse is when I contacted UPS directly (several times), they told me to open a claim. I already did. They did nothing. I also have a premium membership but i'm cancelling that.

There are so many reviews at store page in yelp, google, facebook on store owner as being the worst…read moreperson ever. Avoid this location at all cost. Here is the worst experience of my lifetime:- I reached the UPS Store (#4939) around 5.40PM on Nov 4 2024 at Fort Mill, SC to drop a package. A man standing next to the machines shouted angrily "GET IN THE LINE". As soon as he saw me he was angrily fuming. I said "I just needed to tape". He said again "GET IN THE LINE". Thinking he might be having a rough day I ignored and went back to the line(3-4 customers). After a couple of minutes he called me out of the line to the machines next to where he was standing. He looked at me and screamed again "YOU DON'T WANT TO SCAN?". I was simply waiting for the instructions and didn't appreciate the mean reply. Meanwhile some caucasian women entered the store and he greeted her with a nicer tone saying "Good Evening". I felt weird by the contrasting treatment but ignored him again. I scanned the package. He again talked in the same tone "LEAVE IT THERE AND GO". This time I had enough of his behaviour directed towards me. As a customer I expected better. First time I talked back and said "I will wait for the package to be sealed". I was returning a phone and in the past ATT has lost my phone so I wanted to be extra careful. He screamed "LEAVE IT AND GO. I WILL SEAL LATER. YOU KNOW WHAT I HAD ENOUGH JUST TAKE YOUR PACKAGE AND LEAVE THE STORE. THIS IS MY STORE AND I CAN DENY SERVICE. I AM DENYING YOUR SERVICE JUST LEAVE". I was completely shocked at the humiliating and discriminatory behaviour. I tried to reason with him by saying "You have not been talking to me decently since I entered the store". He smirked and said again "This is my store and I can deny service. Just leave the store". I asked what his name was. He aggressively pointed at his name tag and looked at his coworkers and said "MY NAME IS HARI" as if daring anyone of his subordinates to question him. I turned sideways to two employees working at the counter to reason with this man and come to my defence. They saw their boss looking at them and simply went back to their work and kept their head down. By this time I was simply lost of words and stared at the worst discriminatory experience of my lifetime. Just the sheer insult has taken me aback. Looking at my plight a UPS delivery driver said "Sir, please come out I can help you". When I was outside he inferred to ignore the incident. He told me about another closest UPS store (20 mins drive one way in the wrong direction). I have ignored the man twice but I can't ignore it again! After this experience I don't think if me or my family will ever be using any UPS services/stores again, a place where I was humiliated and discriminatory denied a service. I will raise this incident to the appropriate authorities. This behaviour and insult of customers is not just appalling but illegal too.

First, they are open on Sunday. That is a huge help…read more Today, I came in at 3:20 PM when they were closing at 3:30. The lady who helped me greeted me very nicely, and she helped me package the mess of items I brought in professionally and helpfully. This is the best customer service experience I have had at a UPS location that I can remember.

always a great experience there in Indian Land! Carolina Commons UPS!…read moreEveryone is efficient and kind and wor quickly to get you in and out!

I always purchase my labels online and print them out at home, so I don't have much to add about…read morecustomer service etc.. It is super easy and painless to just walk in and drop off the package when needed!

They repeatedly close early. It's a big hassle. If your sign says 7pm, everything should work UNTIL…read more7pm.

I used the mobile notary services. Very professional, and on time. Given my situation, Ms. Jackie…read morehad to correct me on things I did wrong in the spur of the moment, which made the service that much better. And the price was great given the urgency of the situation. Thank you for your service

J & L makes you feel like family from day one. Their credit building services are excellent, and…read moretheir workshops are a must. The workshops are fun, informative, and filled with real advice that prepares you for success. The owners listen, support, and connect you with knowledgeable people who really care about helping you to achieve your goals. If you're serious about fixing/building credit or buying a home J & L is the team you want in your corner.

I have visited this location twice now. The first visit, I had a package to return, and while they…read morecould have charged me for extra materials, they showed me how to package my return properly and managed my order without a fee. They were the kindest couple, and very willing to help me during this busy time of year. The second visit, I needed to send packages to 4 different locations, and they were extremely efficient, patient and kind. When I walked out of the store, I mistakenly left a very important item in a box to be thrown away. I received a phone call that same day and was informed that they had discovered the item and would keep it safely locked away until I could return. Grateful and relieved, I arrived the next day to find that they had done exactly what they had said they would do. I have experienced that the owners are honest, kind and very hardworking. Grateful to have them in our community.

This shop is very disorganized and expensive they literally charged me for black ink. Dont come…read morehere.

A store that you have no idea as to what they offer. Pony Express implies fast mailings and that…read moreservice is offered, but it is more of a complete office support or back office business. They pack and ship and notarize, fax and take passport photos and...they have a gunsmith and have firearms and ammo for sale. I discovered Pony Express because the gun guy has a federal firearms license (FFL) which allows purchases of weapons to legally take place. If you order a weapon you have to ship it from one FFL to another. And you pay a fee on the receiving end so the FFL holder can verify that you are entitled to purchase, own and possess firearms. The FFL holder checks your identity, does the background check and records this weapons transfer. The fee at Poly Express is very reasonable. And the gun guy is very knowledgeable and helpful. He can advise and recommend as well as get your repairs done by expert gun smiths. This was a good find and you can walk 100 yards along the strip mall to have a meal at the Flip Side Cafe while there. Very convenient. Bring someone with you.

It is a small shop but size isnt always important. While he doesnt have a huge selection, it is a…read morebroad selection. If you dont see it...ask. If you are interested in somethung in particular, he can order it. Offering low cost transfers. People make the difference. This person takes the time to actually talk to customers and make them feel welcome. I will go back.

Carolina Mailboxes came out and did an amazing job replacing our mailbox...looms perfect. They left…read morethe area very clean. Customer service was exceptional. I highly recommend

I called everywhere to see if I could get a high resolution image printed for a prop and AIM was…read morethe only place in the area that could do it! They were very happy to assist, laid out all the options available, and even cut out the image so it was ready for use upon pick up. We were the hit of Trunk or Treat!

Genuinely one of the worst customer service experiences I've ever had. The girl at the front was…read moreBEYOND rude. I walked in and asked for the cheapest shipping option. One of the girls looked at what I had in my hand and said it would be $2.50. I said great. The RUDE girl measured the envelope then said it would be $8 plus take over a week. I said I thought it was going to be $2.50. She didn't say a word and just handed me back my package! Will NEVER return.

Always willing to help out to make sure our package gets to its destination on time and at the best…read morecost !

Post Net, they are super polite and very professional. Haresh is very dedicated and cares about…read moreevery detail in the project to be executed. After we know this place we won't go to another one.