Not to sure why the rating is so low. I have no problems, customer service is very good. 5 stars…read morefor me

I was hesitant to use this location after reading reviews online but I found true, helpful customer…read moreservice with Demi and quick help in printing out my 20 booklets that needed to be bound and trimmed. Super grateful for the help provided and will definitely be back to this location! Thanks Demi and thank you FedEx for printing!

A quick stop here to drop off a pre-paid Amazon package while I was in the shopping plaza for other…read moreerrands. The shop is tidy and organized, the gentleman who took my package was polite and I had no issues. There is reserved parking in front of the store. It is located in one of the center buildings of the shopping center, facing the Harris Teeter. [Review 12879 overall, 195 of 2020.]

Just visited this morning to ship an Apple Watch. I had my own packaging and asked for advice if…read morethe packaging was enough, was advised they could package it better for me. I looked at my receipt upon leaving, and they charged me almost as much for the packing ($13) as for shipping ($16). It is my fault for not asking and not looking at my receipt earlier, but I will not use this UPS store again. I was also asked twice if I would like insurance. Again, I should've scrutinized more, but I feel like I was taking advantage of, and the upselling was a bit ridiculous.

The service is great here and the staff is very, very efficient. My issue was that I was sending…read moreout a medium size envelope. The envelope was going to Utah, no insurance and sent 'snail mail' ground. The woman quoted a price of $15.00. She said 'prices have gone up'. I almost fell to the ground as the content of the envelope was probably less than the cost of sending it. I declined and left, went to the post office down the road and mailed it for $1.77. I understand they 'jack' their prices up for the convenience, but really???? Something seems a little fishy here at this location. This transaction took place AFTER the holiday rush.

I am writing to report a concern regarding the service at one of your locations:…read moreThe UPS Store #6144, 9935 Rea Rd D, Charlotte, NC 28277. On July 17, 2025, I visited this store to print a document. Instead of using an official UPS system or secure platform, the staff asked me to send the document to a Gmail account: store6144@gmail.com. Additionally, I was charged a $2.95 "File Access Fee" just for retrieving the document from the email. This raises serious concerns about privacy and data protection: * Does UPS authorize its franchise locations to use Gmail accounts to handle customer documents? * What protections are in place for customers' information when documents are sent to and accessed through a third-party email service? As a customer, I expect higher standards and stronger safeguards when handling personal or sensitive documents. I respectfully request that UPS investigate this practice and clarify its policies regarding secure document handling at franchised locations.

Besides shipping Ink Solution refills printer cartridges. We just saved $56.00 on ink cartridges…read more Their price is at least 50% cheaper than Staples or Office Depot. They offer quality recycled printer cartridges. GREAT service & Quality. We definitely recommend.

The customer service could use improvement. I go to this location because it's close to me but not…read moreworth going here if the workers are going to be rude.

This is the only UPS store in this entire area that tries to make you pay for the mailer when you…read moredo, what's supposed to be, a FREE amazon return with a QV code. I have sent back so many purchases from amazon at surrounding UPS stores and they do exactly what they're supposed to do per amazon. Scan it, package it, and send it. For free. This store wants to charge for mailers. Are you freaking kidding me? Reporting this store to amazon because they obviously didn't get the memo. Ridiculous.

The staff at Postal Print & Ship provide exceptional service & quality support. I'd made a personal…read moreerror in a package that I was shipping and they went above & beyond to correct the error to ensure the delivery was successful. I highly recommend this location especially if you value and appreciate true customer service & supporting locally owned establishments!

From the owner: Postal Print & Ship is more than just a pack and ship store - its a space for dreamers, doers, and…read moresmall business owners to create, connect and thrive, where every box packed and flyer printed carries a piece of someone's dream. Enjoy expert service, complimentary Wifi and cozy workstations. Our team of trained professionals is committed to delivering exceptional customer care in a convenient, efficient and welcoming environment.

A fine group of hard working people. Jackie and her team are always courteous and quick to turn…read morearound projects with quality. A great local partner.

They are very professional and helped us navigate the options. We are very happy with the quality…read moreof the shirts, too! Will use them for other things in the future.