Not to sure why the rating is so low. I have no problems, customer service is very good. 5 stars…read morefor me

I was hesitant to use this location after reading reviews online but I found true, helpful customer…read moreservice with Demi and quick help in printing out my 20 booklets that needed to be bound and trimmed. Super grateful for the help provided and will definitely be back to this location! Thanks Demi and thank you FedEx for printing!

Thank you so much to Sean for his great customer service! This location is always quick and…read moreefficient. Happy customer here!

I have been using this UPS location for over 2 years and I can say they are always reliable and…read moreprovide quick service. Sometimes this place gets very busy, so you might have to wait, but the staff works quickly and efficiently! That's why I still continue to choose this UPS location even though nearby Staples offers pretty much the same service (UPS counter & Amazon returns). I highly recommend this location.

It was a quick in-and-out service at this location. This location is bigger than most. The staff…read morewas energetic and readily available to answer my questions. Parking options are great since this location is within a bigger shopping center.

Trying to send some household items to my home after my mom died. The lack of empathy and bad…read moreattitude was shocking. I left and will not use this store again.

Thank you for great on it service :) For noticing me T the…read morefront (some fed ex don't) And getting thing ready for me :)

Hostile woman who snarked as she made me repack a box. A box that was perfectly fine...drunk with…read morepower and rude is a bad combination...

Great service today, dropping off a large package to be shipped. The lady who helped me was…read moreefficient and on top of her game, getting my large box weighed (38 pounds!) and offering options to get it where I need it to go at various price points. Awesome. The store is to the right if you're facing Harris Teeter and they do have some 15 minute parking spaces in front.

Be aware that this is a locally owned store. Therefore they can adjust their shipping rates as they…read moreplease. They charge DOUBLE what the UPS online shipping calculator comes up with, DOUBLE!!! Create your own shipment, print the label, drop it off and save a lot of money! In addition of gouging prices, the are rude and unfriendly.

This location is closest to me, yet it's the location of last resort for me. Still, I every few…read moremonths or so, I seem to need to relearn this lesson. They can't seem to keep help. The customer service is lousy, and often misinformed. For example, since it was late in the day, I had dropped off a pre-paid package, and didn't have any stamps, I inquired about mailing a 5X8 envelope there. The clerk in the camo shirt demanded to know what was in the envelope, then proceeded to tell me that it needed to be sent UPS since "it could take up to a month to arrive by USPS mail." Needless to say, I left with my envelope and today will go to the nearest USPS.

A quick stop here for some moving boxes. Friendly enough, but the boxes are not on display and…read moreyou'll need to ask. And they are not cheap. Convenient, yes. Inexpensive, no. This is a very busy shopping plaza with a rather tight parking lot. Lots of big suburban moms headed to Trader Joes, so be aware of cross traffic. However, the UPS Store has a couple of dedicated parking spaces. [Review 14996 overall, 498 of 2021, number 2860 in North Carolina.]

A quick stop here to drop off a pre-paid Amazon package while I was in the shopping plaza for other…read moreerrands. The shop is tidy and organized, the gentleman who took my package was polite and I had no issues. There is reserved parking in front of the store. It is located in one of the center buildings of the shopping center, facing the Harris Teeter. [Review 12879 overall, 195 of 2020.]

Just visited this morning to ship an Apple Watch. I had my own packaging and asked for advice if…read morethe packaging was enough, was advised they could package it better for me. I looked at my receipt upon leaving, and they charged me almost as much for the packing ($13) as for shipping ($16). It is my fault for not asking and not looking at my receipt earlier, but I will not use this UPS store again. I was also asked twice if I would like insurance. Again, I should've scrutinized more, but I feel like I was taking advantage of, and the upselling was a bit ridiculous.

I have been using Postal Route for my online Etsy Shop "NoirVeda" business street address. As a…read morebusiness owner I want to keep my home address separate, so this works perfectly. I sell Ayurvedic organic skin products and growth serum for hair. So far I have not had any issues. If something is returned to me they will scan and send me a email. I can decide if I want to pick up the mail, or have them deliver to me at home. So far Im a happy customer! @glampedlife

Top notch customer service! I can't say enough good things about this place. I drive an extra 4…read moremiles instead of going to the Fort Mill post office. They are quick, friendly, and reliable (unlike the PO). I receive a transaction email as well as an email when a package has shipped.

Wow, a super friendly greeting (and I even met the dog) despite the fact that I was only dropping…read moreoff a prepaid package today. This is what matters. When they're really nice even though it's not a huge customer or profits, that's why I'll be back to Dilworth Packaging.

Best customer service in any industry I've received in a long time. Gladly sent my USPS package,…read morewas friendly and chatty and all around great! Customer service is severely lacking but not at Dilworth. I say by pass, fed ex, UPS, USPS and handle any shipping needs here.

In the age of getting stuff delivered, it's amazing that Staples still goes. But here it is, buried…read moreway in the back of the Promenade on Providence shopping center. All the office supplies you could possibly need from paper to paper clips to desks to printer ink. I did not have a specific shopping list when I popped in, taking the time to browse and maybe something would remind me that I needed to restock. The "clearance" area at the back was very helpful and I did find that I needed a USB fan from there. Not a big purchase but hey, it's something. [Review 91 of 2025 - 4063 in North Carolina - 23659 overall]

Went to upload n print two sets of documents but only one of two printers were working. A person…read morewas before me n she just stood in front of the only printer working. ‍ I found out when it was my turn that u had to put in your credit card info n they'll email your printing code. That was the day Verizon had issues in the cloud. ‍ Didn't get that email so I asked the printing rep n she helped me print them behind her counter on a laser printer which was probably more costly. Only later that night got go a code email! Should've gone to CVS.