I went into attempt to send something overnight, which he told me wasn't a possibility and that was…read morefine. I was prepared for Monday. The whole time I felt rushed, he would say things to me like well. You're gonna have to use our packaging and then just stare at me until I asked a question instead of just explaining it he was in a very bad mood. His energy was extremely negative. I've been in this location a couple other times and he's always been very quick moving, but never this brash and unhelpful.

There was three employees that were at the front desk area two were helping customers one was at a…read morecomputer. The one at the computer did not care to answer any questions or help anyone. The self-serve area was not stocked with items needed for self serve so you had to request help. This is what happens on a regular basis at this FedEx office. Just awful.

I stopped in here, because I was next door at Wallbearers, to ship-return a few boxed items to…read moreamazon. They were helpful and friendly and taped my boxes shut on this day and a few later trips. Previously, I had stopped in and the girl behind the counter wanted me to purchase a roll of tape to seal one package closed before shipping, so I walked over to Walmart bought the tape and took care of it myself. But every trip since then they have provided full service without question. I love this UPS!

This is my third visit to the neighborhood UPS and I plan to never return. The customer service is…read moreHORRIBLE! If you're black please expect to be ignored, and please check the quality of your prints and laminations. I had the same guy each time, myself as well as another customer (black) had to ask if he was on a break because he acted as if we were there bothering him. He's rude and really should change his profession. Chris on the other hand is very professional and a great demeano.

Good customer service is so hard to come by these days, but I've had a wonderful experience with…read moretwo different employees here. My go-to spot for returns and shipments!

It was a quick in-and-out service at this location. This location is bigger than most. The staff…read morewas energetic and readily available to answer my questions. Parking options are great since this location is within a bigger shopping center.

Amari was incredibly kind and helpful this morning, helping me get in and out for a drop off…read morewithout any issues. Thanks for the great service!

Staff at this location were incredibly Honest, realistic and professional. They presented all the…read moreavailable shipping options to us and we proceeded accordingly. Parking can be a bit tight, don't forget you are in the Heart / Center of the "Trendy" SouthPark section of town. This location has extended hours and capabilities. The FedEx driver that we met, coming for the Friday Evening Pick Up was very handsome, delicious and friendly. Why can't they all be like that? Overall - They do a great job. Laminating services have been helpful and easy to use. Prices are fair; You get what you pay for.

Great service today, dropping off a large package to be shipped. The lady who helped me was…read moreefficient and on top of her game, getting my large box weighed (38 pounds!) and offering options to get it where I need it to go at various price points. Awesome. The store is to the right if you're facing Harris Teeter and they do have some 15 minute parking spaces in front.

Be aware that this is a locally owned store. Therefore they can adjust their shipping rates as they…read moreplease. They charge DOUBLE what the UPS online shipping calculator comes up with, DOUBLE!!! Create your own shipment, print the label, drop it off and save a lot of money! In addition of gouging prices, the are rude and unfriendly.

This location is closest to me, yet it's the location of last resort for me. Still, I every few…read moremonths or so, I seem to need to relearn this lesson. They can't seem to keep help. The customer service is lousy, and often misinformed. For example, since it was late in the day, I had dropped off a pre-paid package, and didn't have any stamps, I inquired about mailing a 5X8 envelope there. The clerk in the camo shirt demanded to know what was in the envelope, then proceeded to tell me that it needed to be sent UPS since "it could take up to a month to arrive by USPS mail." Needless to say, I left with my envelope and today will go to the nearest USPS.

A quick stop here for some moving boxes. Friendly enough, but the boxes are not on display and…read moreyou'll need to ask. And they are not cheap. Convenient, yes. Inexpensive, no. This is a very busy shopping plaza with a rather tight parking lot. Lots of big suburban moms headed to Trader Joes, so be aware of cross traffic. However, the UPS Store has a couple of dedicated parking spaces. [Review 14996 overall, 498 of 2021, number 2860 in North Carolina.]

Expensive and always trying to over charge. FedEx is a better option or the post office.read more

A quick stop here to drop off a pre-paid Amazon package while I was in the shopping plaza for other…read moreerrands. The shop is tidy and organized, the gentleman who took my package was polite and I had no issues. There is reserved parking in front of the store. It is located in one of the center buildings of the shopping center, facing the Harris Teeter. [Review 12879 overall, 195 of 2020.]

Folks here are always so kind and helpful. Shoutout to Roberto for going above & beyond!read more

We have resolved our issue. Thank you David for your help and resolution. I want to go on and say…read morewe have frequented The Postal Route for numerous services. The gift shop, shredding, package mailing and lately the addition of the wonderful coffee shop.

Wow, a super friendly greeting (and I even met the dog) despite the fact that I was only dropping…read moreoff a prepaid package today. This is what matters. When they're really nice even though it's not a huge customer or profits, that's why I'll be back to Dilworth Packaging.

Best customer service in any industry I've received in a long time. Gladly sent my USPS package,…read morewas friendly and chatty and all around great! Customer service is severely lacking but not at Dilworth. I say by pass, fed ex, UPS, USPS and handle any shipping needs here.

In the age of getting stuff delivered, it's amazing that Staples still goes. But here it is, buried…read moreway in the back of the Promenade on Providence shopping center. All the office supplies you could possibly need from paper to paper clips to desks to printer ink. I did not have a specific shopping list when I popped in, taking the time to browse and maybe something would remind me that I needed to restock. The "clearance" area at the back was very helpful and I did find that I needed a USB fan from there. Not a big purchase but hey, it's something. [Review 91 of 2025 - 4063 in North Carolina - 23659 overall]

Went to upload n print two sets of documents but only one of two printers were working. A person…read morewas before me n she just stood in front of the only printer working. ‍ I found out when it was my turn that u had to put in your credit card info n they'll email your printing code. That was the day Verizon had issues in the cloud. ‍ Didn't get that email so I asked the printing rep n she helped me print them behind her counter on a laser printer which was probably more costly. Only later that night got go a code email! Should've gone to CVS.