I've always come to this store because the customer service has been great, which is why this…read moreexperience was so disappointing. I was just charged $2.18 to print a UPS label. It already felt excessive when it was $1, but this increase is unreasonable for a single sheet of paper. It honestly feels like a rip-off. Unfortunately, this pricing change has lost me as a customer. There are other UPS locations nearby that don't charge nearly as much for the same service, and I'll be taking my business there moving forward.

I'm not sure why there are 2 UPS stores so close together in this part of town, but it benefits me…read moreso I won't complain! This location is easier to access than it's Lakeside counterpart, making it my first choice. I also don't know why Amazon no longer gives me the option to take my returns to the nearest Kohl's (which I had been doing forever). But since they only list UPS stores now, I found myself here. The one employee working was friendly and quick to assist me with my return. Shortly after I left, I got a notification that it was accepted by Amazon. It was such a hassle free process that I will gladly use this store in the future when I need to ship something.

No, don't go here. Have been using the Flower Mound Post Net store for many years and have always…read morehad good service and a good experience. Not today however. Their internet was down so the guy couldn't sell me an envelope for the documents I needed to ship. I left, bought an envelope elsewhere, came back to ship the package but the guy scolded me because I didn't have tape with me to attach the prepaid label and he made it clear he wouldn't tape it for me. Left the place, went to a FedEx store around the corner and they were happy to tape my label. I'll never go to FM Post Net again!

I´ve been asking myself for years how I am getting spam in my work email, which I never use for…read moresigning up on sites, or enter in form of any kind. Well, now I have the answer. In one of those spam emails I saw the address of this place, and I remembered I had to send a package from this store to the HQ of my company, and as a requirement from my company I had to use my work email for arrival notifications and tracking. Just ran a search for this company address and I am getting 200+ spam emails a month with this address in the footer.

I always make my photocopies there and when I'm gone, I send my mother there for her stuff. They…read moreare always very helpful. I wouldn't go anywhere else.

Today we came by to have some documents needing to make a complicated trip from here to Houston to…read moreoverseas and they were more than helpful. We were not sure what some of the documents were and they helped us know what we needed sent to the various destinations. Highly recommend this place to help you out with any shipping needs!

Tim was incredibly helpful & knowledgable! He went out of his way to provide outstanding customer…read moreservice and helped me with my budget constraints!! Appreciate your help Tim!!

Got my happy ass up at 7:30 to come ship off a package. Says they open at 8:00am on the website and…read moreI show up at 8:15. Nobody is here. Whoever runs this store does not have it together

Excellent service at this location! All employees are friendly and try very hard to be as helpful &…read moreexpeditious as possible. While most of my business there is Amazon returns, I've also purchased mailing materials, made copies and shipped Christmas packages. They have a great team in place at this location.

I've been a long-time customer who originally started coming in for Amazon returns. Over the years…read moreI even got a mailbox here and ordered business cards. However, recent changes have been incredibly frustrating. Despite being paid by Amazon to handle these returns, the store now charges two dollars for tape and two dollars to print a label that Amazon already provides. Other retailers like Kohl's, Whole Foods, and Staples make it truly convenient, free of charge, and require no prepackaging at all. That's what good customer service looks like. Because of these nickel-and-diming fees, I'll be taking my business elsewhere from now on

So helpful and quick. Will come more often! Dropped off a…read morereturn and was I prepared. The man working was so helpful with what I needed. Thank you.

I've been here twice now, always have good and friendly service. Staff is attentive and prompt.read more

We have been doing business with this particular UPS store 3635 and the service has been great! We…read moreusually do business with Michelle, which she is wonderful...but yesterday, it was Tyler and he is very professional and went the extra mile for us. We are in the Pool business and give as much business to UPS as possible. It was a good experience and we will continue to go to our neighborhood UPS. Bruce & Sherry Trojanowski Troy Pools

The staff is very friendly but the new hires do not seem to know what they are doing. I come in…read moreeverytime with preprinted labels and just need to purchase two boxes with packing materials and get them sent off. I have been there twice recently for the same thing and it has taken 30 minutes each time. I have to repeat myself multiples time on what I need and the process has become frustrating. The older woman that works there use to handle this process with me and she is a pro! Very knowledgeable and listens. I never have to worry about my shipments when she handles it, but she is busy handling everything else because the new staff struggles with handling customers in a timely manner. I will probably start going somewhere else for my shipping needs to be honest.

I don't like writing this review, but I had one of the most uncomfortable retail experiences here…read more I wanted to buy uhaul boxes, and didn't realize that I wasn't going to a uhaul specific location, but no big deal. They don't offer bundle discounts if you buy 20/25 boxes like uhaul, but fine I was already there. I was prepared to pay more money per box. Once I checked out I went to my car and checked uhaul prices, I was charged $4 for medium boxes, $39 for 10 medium boxes. At uhaul it's $39 for 20 boxes. I came back apologizing saying I'm sorry but with the price 2x as much I needed to return them. The owner was *angry* raising his voice saying there was no price difference arguing with me, as I had the site open ready to show him. He angrily waved me off saying fine and a woman began to refund me. She was huffing, rolling her eyes, acting irritated with me. She didn't refund me tax (they do everything manually), and when i pointed that out and asked to do at first she repeatedly refused...umm that's illegal. Finally she did, with a very unpleasant attitude. At the end I softly said, hey I hope you can understand where I'm coming from. You guys charge 2x as much as uhaul, and I should showed my phone to her. She aggressively raised her voice shutting me down waving me off. Well. Alright. I went to uhaul and bought 20 boxes for $39. Instead of 10 for $39. Most aggressive retail experience I've had. Just...feral. I work retail myself...I was kind, calm, respectful the entire time :-/.

Went to The Ship Shop to have some notary work done. Mr Sanders, (the owner) was very meticulous…read moreabout everything, friendly, helpful, and did a great job for what I needed. I also needed to fax the notarized paperwork to the company I needed it for, and he took care of that as well for me. Great service from a mom and pop business.