Wow! This hometown one-stop shop really gave us thoughtful, cost-effective service today and…read moreproblem solved to meet our needs. On short notice, they printed numerous documents on our behalf, organized and notarized for us and then shipped our docs overnight for an on-time delivery 24 hours later. What's more, they treated us like family, coming in early and planning success from the start. Thank you! You went the extra mile for us and took the stress level down significantly! UPS is lucky to have such competent teams carrying their company name!

I'm not sure why there are 2 UPS stores so close together in this part of town, but it benefits me…read moreso I won't complain! This location is easier to access than it's Lakeside counterpart, making it my first choice. I also don't know why Amazon no longer gives me the option to take my returns to the nearest Kohl's (which I had been doing forever). But since they only list UPS stores now, I found myself here. The one employee working was friendly and quick to assist me with my return. Shortly after I left, I got a notification that it was accepted by Amazon. It was such a hassle free process that I will gladly use this store in the future when I need to ship something.

Went in for a notary on a 1 page document. No issues and was n and out quickly, no line. He was…read morefriendly. Regulated is $10- great!!

Guy at the front desk has a terrible condescending attitude. I believe he runs the store, won't be…read morecoming back

Great service, extra touches in the storefront, and efficient staff…read more I just needed to drop off a DHL shipment but this shop was a delight.

I've been a customer for at least 6+ years and very happy with service and ability to get…read morenotifications when mail or packages arrive. If you are local to Flower Mound area and need a great mail box service, packages sent out, then In The Box Pack & Ship is the local business you want to support.

I've been a long-time customer who originally started coming in for Amazon returns. Over the years…read moreI even got a mailbox here and ordered business cards. However, recent changes have been incredibly frustrating. Despite being paid by Amazon to handle these returns, the store now charges two dollars for tape and two dollars to print a label that Amazon already provides. Other retailers like Kohl's, Whole Foods, and Staples make it truly convenient, free of charge, and require no prepackaging at all. That's what good customer service looks like. Because of these nickel-and-diming fees, I'll be taking my business elsewhere from now on

NEW POLICY AS OF 05-27-26 at this store. They are now charging to tape an un-sealed Amazon or UPS…read morereturn. the charge is $2.18 per package. They said it is a UPS Store new policy. I checked with another UPS store immediately after I left and they said it is that store's own policy and probably just trying to generate cash as UPS has not put out that directive.

You can't get any better than this for all your mailing needs. I highly recommend this place. The…read moretwo guys working there are awesome!

This is such a great small business! The owner works extremely hard and offer everything you can…read moreever need in regards to your shipping & mail needs. Ive been coming here for several years and have never been disappointed in the quality of service. I highly recommend this business!

So helpful and quick. Will come more often! Dropped off a…read morereturn and was I prepared. The man working was so helpful with what I needed. Thank you.

I've been here twice now, always have good and friendly service. Staff is attentive and prompt.read more

Always have received excellent service here. I have arrived a couple minutes after they closed and…read morethey didn't shoe me away, they helped me. They are nicer, quicker, and a better price than the post office.

We have been doing business with this particular UPS store 3635 and the service has been great! We…read moreusually do business with Michelle, which she is wonderful...but yesterday, it was Tyler and he is very professional and went the extra mile for us. We are in the Pool business and give as much business to UPS as possible. It was a good experience and we will continue to go to our neighborhood UPS. Bruce & Sherry Trojanowski Troy Pools

I stopped by this UPS Store today with several Amazon returns, and it was a bit chaotic on my end…read more The staff was incredibly patient, kind, and helpful throughout the entire process. They gave me plenty of time to sort through my items without making me feel rushed and made the whole experience much less stressful. Excellent customer service and a friendly team--I really appreciated their professionalism and patience. Thank you!

Beware of this location. They mixed up labels & sent a very valuable package to a BUSINESS…read more(FRONTIER) to be exact. Manager didn't offer to track it- Only excuse was "ONCE BUSINESS RECEIVES IT TAKES THEM 30DAYS" to NOTICE.. This is unacceptable for this line of business. When customers entrust them to mail an item of importance, this is the worse outcome for anyone to experience. NO REFUND OR APOLOGY can compensate for the sentimental value these gifts held NEVER AGAIN. Use an original UPS location. Not an "authorized " seller post office location. Not worth the trouble. Sadly the other customer will be charged for his equipment since I received a ROUTER ... instead since the cameras showed the UPS employees mixing up the label & didnt bother to see a BDAY BOX was going to FRONTIER instead of a Residence..

Dropping off packages for returns with multiple carriers. Easy and convenient and the people are…read morealways pleasant!

Friendly. Fast. CONVENIENT! I don't even bother with the USPS around the corner anymore. At USPS…read morepost office, there is always some issue/problem and the employees can offer no resolution. Most recently, I waited in line 15 minutes at USPS to be told that bc package didn't have clear tape it couldn't be sent and no they don't have clear tape. So I headed around the corner to (walking distance!) mail & copy and literally just handed them the package. Done. The people here are kind and friendly and want to be helpful. They also sell cute merchandise among other useful items. They also do FedEx etc.... Just come here. Save time. And you avoid grumpy post office employees!

Great service! Got my items printed and bound within 2 hours! You can't get that at Office Depot!…read moreDefinitely do all your printing through Post Net! Thanks

No, don't go here. Have been using the Flower Mound Post Net store for many years and have always…read morehad good service and a good experience. Not today however. Their internet was down so the guy couldn't sell me an envelope for the documents I needed to ship. I left, bought an envelope elsewhere, came back to ship the package but the guy scolded me because I didn't have tape with me to attach the prepaid label and he made it clear he wouldn't tape it for me. Left the place, went to a FedEx store around the corner and they were happy to tape my label. I'll never go to FM Post Net again!