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    The UPS Store

    4.3 (70 reviews)
    Open 8:30 am - 7:00 pm
    Updated a few days ago

    Services - The UPS Store

    Copymaking services

    Mailbox centers

    Printing

    4 More Services

    Poster printing

    Sign printing

    Scanning

    Shipping centers

    The UPS Store Photos

    Recommended Reviews - The UPS Store

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    If I could give this store a 0 I would. I was just released from the hospital from a 10 hour surgery last night. I received an email from the sender that a rather large package would be arriving on Monday, my surgery day. I contacted customer service to have my package taken to the local UPS Store for pickup because I did not want a large package just sitting on my porch. I paid the 5.99 fee to have this done. Tuesday, today, I called this UPS Store to ask if the package was there 8:45am. If it wasn't there it was no big deal. I explained that I just had surgery and my father would probably come pick up my package since he is out getting my meds, etc. Specifically, I asked what does he need in order for my package to be released to him. I was told he needed to show the tracking number and his ID. He said call back after 12pm because their deliveries usually come at that time. That was the plan to call back. Great, we hung up. About an hour or so later I received a text saying my package had been delivered to this UPS store. I thought that was odd because the first rep said call after 12pm. So to be sure I called back to double check if it had been delivered or not, 11:45am. The rep answered - a different rep because the voice was different, he checked and confirmed the package in fact was there. Again I explained I had just got out of surgery and my dad is out getting things that I needed and he can swing by if the package was there. The rep confirmed. Once again I asked and what does my dad need to show to pick up the package? He said the tracking number and his ID. So my dad arrives with the stated info and he was told that our names needed to match - we needed to have the exact first name and exact last name (unreal, not even logical) and he was told he needed to have a utility bill from my address with his name on it - huh, what!?!? If I was told this from either of the 2 reps (not 1 but 2 reps) I would have been more understanding. So my dad called me. He put the UPS guy he was talking to on the line. Of course I did not want to hear his explanation telling me what he just told my 82 year old father, so he calls Richard to the phone. I'm livid by this point! Basically what they were telling me is I needed to go in person. As if I was lying, playing games, trying to deceive, or lie about who I was or who my father said he was. We have the same address on our DL, and we have the same last name on our DL. Sometimes as owners you need to make an executive decision, and make an assessment of the person standing in front of them. I guess Richard thought an 82 year old man was in there trying to steal someone else's package?? So, I got up to go down there just to talk to him face to face! I am a business owner myself, I hold 3 degrees, a AA, BS, & MPA. I also work for the government and I have been employed there for 25 years. I worked in private industry for 15 years. I have built a ton of relationships over time and you never know who you are dealing with. We should all be careful who we are speaking to on a daily basis. That being said, I told him he has hired incompetent staff because there is no way I should have received the same information from 2 different staff members. Not once did either of them even MENTION a utility bill so NO I don't want to hear about a bill now Richard! You saw me because I showed you - I still had on hospital socks with rubber on the top and bottoms, I still had a bandage around my arm from the IV, and I had drains coming from my abdomen. Then Richard tries to show me the UPS Identification breakdown. He grabbed it off one of his back counters. In no specific place, not posted on any particular wall, it was just sitting there. This flyer had the info Richard attempted to explain to me, however 2 of his staff NEVER followed what was on the flyer. I strongly suggested he post it in their break-room and that he call a staff meeting to MAKE SURE everyone is following the rules, not just the owner. I guarantee you if Richard was not there, they would have given my dad my package with simply showing his ID and the tracking number just as the 2 reps said over the phone earlier. Well Mr Richard you are not perfect and you are trying to be Unfortunately, that is not how business works, that is not what keeps owners in business & because you think you're perfect you won't be an owner very long. It is about customer satisfaction, and it's about making that executive decision when your gut tells you to do so. Every "rule" cannot apply to ALL situations. That's like fitting a triangle into a circle. You could have handled this differently, but YOU chose not to. I pray nothing goes wrong with my healing because of you causing me undue stress. Your problem will be much bigger than releasing a stupid package to my father with the same last name and same address. Unhappy customers tell 10 or more people. I am on my 15th person.

    Great team work
    Letrecia A.

    Upon arrival you can tell these co-workers have a system and it works for them. The line was always moving in rotation. My notary was done in less then 10 minutes with no wait and no appointment. Even the prices seemed To be cheaper at this location. But to be fair the shredding machine service was 1.29 a pound here and with the same machines as the compton location. My bar-bq method is better anyway so I'll either buy me a shreader of just stick to the cremation of documents lol. Love this store always on top of things. QUICK, FAST AND EFFICIENT.

    Fax price as of 2021..

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    16 years ago

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    5 years ago

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    10 years ago

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    10 years ago

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    7 years ago

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    11 years ago

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    5 years ago

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    6 years ago

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    8 years ago

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    7 years ago

    Alaja was extremely helpful. This location had a well kept appearance and the other coworker seemed nice as well.

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    11 years ago

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    11 years ago

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    7 years ago

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    5 years ago

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    8 years ago

    The team here is extremely helpful & efficient with everything from ink-rolled fingerprinting to simple drop-offs and packaging. A+

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    8 years ago

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    11 years ago

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    13 years ago

    I was rushing during my lunch break to get a document notarized.The notary was fast and efficient. :)

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    13 years ago

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    14 years ago

    These three guys are great! Helpful,reliable and pure class! I enjoy doing business with them....

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    7 years ago

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    10 years ago

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    10 years ago

    Came here to get fingerprints and other docs and Phillip is the man! Extremely kind and knowledgable.

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    10 years ago

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    11 years ago

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    11 years ago

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    10 years ago

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    12 years ago

    Here to get a life scan so I can volunteer at church. Put it off for a long time but finally took the time to get it done!

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    11 years ago

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    9 years ago

    Great customer service with extremely personable reps. I'll definitely go to this location again for shipping my packages.

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    Page 2 of 2

    Ask the Community - The UPS Store

    Review Highlights - The UPS Store

    Came in around 4:45 pm for Live Scan and passport photos and was out of there in under 10 mins.

    Mentioned in 7 reviews

    Read more highlights

    Mailbox Outlet - Copy, Print and Faxing Services

    Mailbox Outlet

    (21 reviews)

    Saw another review that mentioned they're under new ownership so I popped in to ship off a few…read morepackages out of state and J&J are so friendly and helpful. They're fast and it's rarely so crowded that I have to wait for more than a few minutes. Way better than going wait in those 45min+ post office lines. Their mail boxes are competitively priced so I'll prob switch over since it's more convenient than my current one. Plus, they're reliable and easy to work with so itll make one errand feel like less of a chore. Parking is free in the plaza which makes it really easy to get in and out. The only downside is they have all of these cute bags there! I want all of the cat and dog ones lol Also found out they do passport photos here and it includes two physical copies and a digital version.

    The new managers are kind and helpful. Shipping rates are comparable to UPS and USPS, and there…read morewasn't a line when I went in. I prefer supporting family-owned local businesses and will definitely use them for holiday shipping needs. They also had a nice selection of shipping/office supplies and cute bags for sale when I sent in. When my mailbox account at another location expires next year, I will move my mailbox to this location which is closer to home and work. This has been very helpful for me since going back into the office so that I can avoid porch pirates stealing my packages at home. The owner Jennifer is very friendly & sweet.

    The UPS Store - shipping_centers - Updated May 2026

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