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The UPS Store

3.2 (106 reviews)
Open 8:00 am - 7:00 pm
Updated a few days ago

Services - The UPS Store

Copymaking services

Mailbox centers

Printing

2 More Services

Scanning

Shipping centers

The UPS Store Photos

Recommended Reviews - The UPS Store

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Reviews With Photos

Jenny T.

This location is great! They moved here maybe a year ago and the lot is smaller than the one they had been in, but there are still about a dozen spaces or so. Be sure to drive down Orange Grove and to turn in the driveway from that street since their parking is on the southwest side of the building. I come here a lot for Amazon returns and the gentlemen inside are always very fast and friendly. I appreciate how helpful they are and their positivity. Thank you to the staff at this location for always being so nice to me and welcoming. I will keep coming back for sure. I do wish they were opened on Sundays, but 6 days a week is fine. :)

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7 years ago

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Local

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5 years ago

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3 years ago

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Local

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4 years ago

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Gus S.

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4 years ago

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Gus S.

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8 years ago

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Local

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5 years ago

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8 years ago

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6 years ago

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9 years ago

Helpful 35
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6 years ago

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Gus S.

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5 years ago

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4 years ago

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Gus S.

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8 years ago

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5 years ago

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10 years ago

Helpful 2
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4 years ago

Worst UPS store in Burbank. Avoid at all costs. I have had numerous packages go missing and also they take forever to ship back to Amazon!

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Photo of Gus S.

Gus S.

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Photo of Lisa M.
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7 years ago

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7 years ago

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5 years ago

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Photo of Gus S.

Gus S.

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4 years ago

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Gus S.

I believe it's UPS that lost your packages not The UPS Store.

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Photo of Chuck D.
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13 years ago

Helpful 1
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6 years ago

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Local

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Photo of Arpi N.
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5 years ago

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7 years ago

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6 years ago

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Local

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Photo of Anni M.
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5 years ago

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5 years ago

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5 years ago

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Gus S.

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Photo of Keith H.
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13 years ago

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6 years ago

Helpful 1
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8 years ago

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Photo of Ryan M.
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9 years ago

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Photo of Gus S.

Gus S.

Helpful 3
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6 years ago

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9 years ago

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Gus S.

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Photo of Kate E.
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9 years ago

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10 years ago

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13 years ago

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12 years ago

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12 years ago

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Page 2 of 3

The UPS Store Reviews in Other Languages

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Review Highlights - The UPS Store

Had to drop off a package today and realized how incredibly helpful and nice every person I have encountered here has ever been.

Mentioned in 2 reviews

Read more highlights

Color Images Copy & Print

Color Images Copy & Print

(1.1k reviews)

A great local print shop that was able to quickly turn around our custom print job. The initial…read morecontact was promptly replied to and they made it easy to send them what we needed to print in short order. They beat their quoted turnaround time and we were very satisfied with the print quality and super fast turnaround. It's no wonder this shop has survived while many of the ones that used to exist in the area, are long gone. Would definitely come here again for any print needs and you should as well.

Maybe they are good for larger printing jobs but for making copies of pictures, your better off…read moregoing elsewhere. Like, anywhere. I had YELP send out quote requests for a simple task. I just need 2 copies made from an original photo. Thats all. Color Images replies saying it was $5 and can be done while I wait. I replied to confirm and they said it was easy and to come on down. So I send my husband in the following day to drop off the picture. After dropping it off he calls me back and tells me how rude the guy at the counter was to him and just how complicated he made a simple task seem. He said the guy acted like it was just a huge inconvenience, asking several questions for what should be simple and self explanatory and complaining that they normally do larger jobs , blah blah blah. At the end of the day I hadn't heard back from them as promised to let me know it was ready. I was already on a time crunch, because I intended this picture as a gift to someone who was visiting so I stopped by to see if it was finished (4pm, drop off was 9am) and the guy said "Oh, I forgot, let me warm up the machine". About 10 min later I have the copies. Now remember, I specifically asked for a color print of a glossy photo and they specifically responded that they can provide this. What I got was AWFUL. It was a morphed, discolored, paper copy. Common sense dictates that if someone asks for a copy of a glossy photo then theyd get a glossy photo in return. Its was so terrible. I think he even tried to balance the color, which made it worse...... The original photo was taken is soft lighting but it came out like it was red..... I dont even know how to explain it other than it was absolute garbage. Like I said, maybe they do good work on large print jobs but this place had no business reaching out to me when I was specific about what I was looking for AND the guy who is at the service desk is rude and unprofessional. I dont care about the measly $5. I care that my time was wasted and that both my husband and I were treated poorly. Oh, and I had to ask for my card back because he didnt return it at the end of the task and yes, he forgot because he sent me on my way before giving it back. I drove straight to CVS and printed out a perfect glossy duplicate for under $1.00, self service, took 3 minutes, the picture wasnt damaged or bent like I had feared which is why I did not go in the first place and no drama.

The UPS Store - shipping_centers - Updated May 2026

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