Convenient location and friendly staff. Parking is lacking but available for a short stop.read more

This facility is bigger than the other locker places I have been to. They have some good amount of…read morefree parking in the premises. It's very easy to return your items, just scan the bar code and put your item into the locker. There is no need to package the item. There is also a staff member at the locker facility if you need any help.

I went there for notary service. The staff is amazing. They were welcoming and very friendly. Their…read moreprices are good. I would go again.

Located in the Evergreen Village business center in Redmond, Pony Express Mail and Shipping…read moreServices provided pronto notary services without an appointment. It's $11 per stamp, and is taken care of, while you wait.

I was wanting to send my niece her Grandmother's china, which weighed many pounds. It is heirloom,…read morefragile and not easily replaced. Nas worked with me to come up with a safe and economical means of shipping it. It arrived on time and safely. Have always enjoyed using PakMail. Gale D

Do not come here for fingerprinting. Will waste your time and money and end up rejected anyways…read more Not the first person this happened to and I'm upset I didn't think to check reviews. You'd figure a licensed Identigo vendor would be approved and have no issues. I was wrong. Services are borderline fraudulent considering you pay for a service and get denied in the following days. Would give 0 stars.

Poor service and rude people who work here has no integrity. The package was lost and they did not…read morehonor the promise to replace it. These people are so small they will do whatever they can to screw and lie because they live a miserable and sad life. They are also manipulative and plays annoying little games because they are so bored with their petty lives.

I always try to patronize small, neighborhood businesses rather than the big chains, when I can…read more And I'm usually forgiving of one-time problems and give businesses a second chance. Sadly, while this place may have been a great place to patronize in the past, they are now overpriced, understaffed, and I will no longer use their services. First, the good: the reason this is two stars rather than one is their honesty. Of the three times I have tried to use them, the lone attendant behind the desk has been up front on how expensive they are and offered great suggestions on how I could save money by patronizing other businesses. Room for improvement: Staffing. There is only one employee there, and frequently more than one customer waiting and/or the phone ringing (the case on all 3 of my visits.) On two of the three occasions I visited, I wanted specific price quotes to compare options, and wasn't even given a number. "An arm and a leg" was given on one occasion; on another "twice as expensive as going to USPS". While both estimates were effective in helping me choose less expensive options in other stores, they did not help me decide whether it was worth my time to make another stop. I got the impression that the employee was lazy and would rather turn business away than have his employer make income. (To be fair, he was probably just being honest and trying to be helpful. But it's a sad statement for a business when your own employees help customers by sending them away.) Room for improvement: Options. I'm used to independent mailing centers offering multiple services and quoting you the best option for your parcel. But here, the only options are USPS and FedEx (and they'll take prepaid UPS boxes for a fee). USPS costs more and takes longer (they wait for a daily pickup) than driving 2 miles to the actual post office, and FedEx options are limited and expensive. Again, the employee will helpfully tell you where else you can save money. Yay honesty. In contrast, I've received wonderful customer service from the UPS Store in Newcastle, and USPS Post Office and FedEx ship center in Factoria. They are amply staffed, have cheerful customer service, and actually want your business.

They get the job done…read more No cost with shipping label sub pre printed - so I didn't pay $0 Great associates - one noting the order the other helping guide me through the process

As a package recipient, I don't like FedEx as their delivery guys mis-deliver my packages all the…read moretime, but I do like to come to this FedEx store. I have been this store for many years. When we didn't have our own printer before, I used to come here to print some important documents. I ship my packages here, and I buy shipping supplies here. Every time I come here, the staff are always friendly and helpful. Last time I was having a hard time packing a roof shingle to the manufacturer for a warranty claim, I came here and the staff helped me customize a shipping box and helped me pack properly. Whenever I have any questions, I just come here to ask for help. It's much easier than calling their customer service center. It also opens until very late hours, which is very helpful when I suddenly need to ship something. I remember that they used open 24/7 before Covid. I came here a few times at midnight to ship some urgent things. They don't open that late anymore, but their hours are still better than UPS and other stores. Overall, I like this FedEx store, and I would recommend it to anyone who needs to ship packages or print documents.

I'm glad that there's a place where you can Drop off multiple vendor packages. I had a stack for…read moreUPS, USPS & FEDEX. I hated that you have to pull the door open vs push. So annoying when you have tons of packages. Which of course dropped on the ground. This location doesn't scan in packages for USPS or FEDEX you just set them in the designated piles. They scan in the UPS but do not provide you a receipt just tell you to follow up online.

The receptionist was so rude, I will never do business with them…read more I entered the store, there's no other customer so I go straight to the reception area and soon I saw the receptionist yelling at me: stop there and wait a minute . I would turn away if it wasn't a scheduled appointment. But I waited. I absolutely want to give them some feedback but I found that their is no way write review on Google maps, so I post my review here

They have the best jams and dog treats. My husband gobbled both right up!…read more Would recommend to all

Absolutely great customer service!! I won't go anywhere else for my mailing and office needs…read more Polite and courteous staff!

This review is for the passport office. I came here to say Steve is the GREATEST OF ALL TIME. We…read morehad another appt cancelled on us over the weekend bc no one showed up to work for another post office so decided to press our luck with a walk-in Monday morning. This place does do pictures but not of infants, babies. Steve was super efficient, polite, and helpful. We were in and out in less than 10 min including photo. Don't forget a checkbook or debit card. Man, people like Steve, really kind of fix your day bc you're like maybe I should just be a Steve today too. The USPS office doesn't open until 8:30am but the lobby opens before bc it's shared with the passport office.

This place has extremely poor customer service and there is an employee there that committed theft…read more I went in to get a postage estimate and they took my mail slot tester tool. The employee claimed it belonged to them, but I received it from a postal worker years ago, and they said I could keep it. I consistently conduct mass mailing, so this will negatively impact my process. The inconsistencies in rules here are very unprofessional. Would not recommend utilizing their services if you don't have to. UPS down the street is a much better option.

Excellent service from all the staff, Brooke , Raj, Maggie & Manny. Caring professional service.read more

My only experience here was needing to return packages to Amazon (and buy an occasional…read morecard/tape/whatever). The people working here are efficient and friendly enough, and they are always able to quickly get through my returns and have me out the door in minutes. I appreciate the quick service; it makes me more likely to use them in the future.

The team at Pony Express provided an excellent experience. They took the time to walk me through my…read moreoptions and ensured my international shipment was handled smoothly. Their personalized approach and willingness to work with my specific situation made a real difference. My package arrived on time and at a fair price--I truly appreciate their professionalism and customer care.

Great friendly service. Often our mail from a neighboring address gets misdelivered here and they…read moreare gracious enough to walk it over rather than marking it misdelivered and handing it back to the USPS. Such nice service that is definitely appreciated.