I dropped off 5 packages to send to my first new customers of my small business. I bought a prepaid label online via USPS website and dropped it off here. They won't scan in packages and instead made me put the package in this cart with DHL, FedEx, UPS, etc. It's now 4 days later and my packages were "picked up" last night. I see why they don't scan them in. It's liability. Since they didn't scan it and I didn't get a confirmation of me dropping off my packages now I'm stuck with my word against theirs. I bet you'll see me on the video cameras walking in but let's be honest, no one will go that far. Thanks for losing my customer's faith and making me take a loss for my new small business. Great service! read more

Very helpful and efficient. They went to extra lengths to help me with my passport application. Great service!

I've been going to this place for over 20 years and the current staff is probably the best I have seen in that time. Always friendly, always helpful and you get in and out quickly. What more could you ask for? Whether I'm shipping USPS, FedX or UPS, I feel they provide the best value and service because they are local and understand the business better than anyone. I appreciate all the options they give me. read more

Mail Post And Copies - Printing Services Near Me - Sammamish, Washington

We've used Mail Post for shipping for as long as we've been in Sammamish (26 years). The service has always been excellent and very convenient. I want to mention a recent incident where an employee went so far above and beyond that it needs to be publicly commented on. We recently took packages to Mail Post for shipping and some to Amazon for returns. By accident, we left an Amazon return at Mail Post. A few days later, a Mail Post employee, noting our address was a few blocks away, took the time to drive our package back and leave it on our doorstep. We would never have known that we had mis-dropped this package. A note was on it that the store would discard the package after a specific date. This employee took it upon themselves to do us a very nice favor and didn't even wait around for a thank you. They didn't have to do this, but they did it anyway. They reflect very, very well on the type of service Mail Post provides daily. Thank you! read more

Very cool people. I used to have a mailbox there and inadvertently had an online shopping package delivered to that address. They held it for me and kept an eye out for the 2nd half of the shipment due to arrive a couple days later. Thanks!! read more

These people go above & beyond what one expects from a mail/copy place. All the staff is friendly & quick to help each person.

claims that UPS ground label has to be used with package that you had to buy from them! UPS will accept labeled shipment even in USPS boxes. loses my trust as a local shop that i can rely on. also charges 10% as credit card surcharge. read more

Great location, lots of parking, staff are pleasant. Aaron usually smiles bunches... feel the love, man! Lines can be like the post office at times, but it's just so much more convenient than driving off the plateau, and they have cute chotskies to chk out, while you wait... so, not a bad experience. read more

Mail Post And Copies - Printing Services Near Me - Sammamish, Washington

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Fast friendly customer service. Even during this busy holiday week less than a week before Christmas!

Been there a couple of times since I moved to the area and I find the staff super helpful on printing and copying needs since their shop is a bit hard to navigate. I usually go directly to UPS/USPS/Fedex offices for mailing since I just don't want anything to happen between 3rd party and the shipper offices. Therefore, I can't comment on using them for shipping but they were able to provide boxes, envelopes, and advice on how best to ship things. To me, the shop is super local neighborhood type shop that makes people feel welcomed and not afraid to ask for help. The shop also has a bit of a homey cabin feel. I will definitely go back for any printing/scanning/copying needs. Their prices are reasonable and their paper quality is super nice! read more

I recently needed to send an important package to a family member overnight. I chose the Fed Ex Priority Overnight service which ended up being treated as a priority, nor was it overnight. All Fed Ex's fault. This Mail Post location was superb in handling this bad transaction. They immediately put in for a refund claim, and stayed on this situation until I got both my package back, and my refund. Outstanding customer service, with a special thanks to Brock (Brok?) who stayed in communication with me each step of the way. Would definitely use Mail Post again for my shipping needs! (Fed Ex, no. Next time its UPS or USPS.) Thank you Sammamish Mail Post!!!! read more

I am so impressed with their service every time I go in. They go out of their way to help. I love this local establishment. And today Brock helped me out so much when a package got returned for a bad label. He was patient and helpful. read more

Best place to send your mail! The staff is incredibly friendly and helpful. They have a convenient Mail Drop wagon so you don't have to wait in line. They make it such a pleasant experience. read more

Never had an issue always friendly and knowledgeable and reliable and trustworthy. Will go back.

VERY UNHAPPY WITH THE SERVICE. If there was a negative rating, I would give that. I have never seen any business with such poor customer service. I used their 3 days priority mail service on jan 25th and expected the package to be delivered by jan 28th. But when I tracked the package on the website all it said was "Shipping Label Created, USPS Awaiting Item - A shipping label has been prepared for your item at 4:27 pm on January 28, 2020 in SAMMAMISH, WA 98074. This does not indicate receipt by the USPS or the actual mailing date". It's been over 20 days now and no one knows where the package is and the owner of the mail post LISA said that they cannot do anything about it and nor will they reimburse for my lost package. Rather she said that I should have taken insurance on my package. Never heard a mail post say that ever to me before. I would rather go to the USPS store instead of this place. read more

This post office was my go to in high school and college. It was easy to find and lacked the long lines that the larger post offices have a habit of forming. Though the wait time is still brief, I have found there to be a lack of professionalism at this place. I went there a couple weeks ago for the first time in about 4 years. My best way to describe it would be...too casual. They are good about warmly welcoming in each customer, but interactions at the counter are just lacking. Perhaps it's the vast majority of highschoolers working there (I mean, they need to start somewhere I suppose). When it was my turn a teenager greeted me with a simple, "Yo!" Yo? Whatever happened to "Good afternoon ma'am what can I do for you today?" I tell you, respect like that in customer service is few and far between. Other than a hole in their customer-employee interactions, this place is fine. I'm sure if I'm ever in need to mail something off in Sammamish again, I will be back. read more

This is such a sweet store! We stopped by randomly to send off 2 envelopes and these ladies have NAILED IT when it comes to customer service. Bowls of high quality chocolate that my kids enjoyed, a big smile and greeting when we walked in, helpful service and super friendly/happy. I will definitely be back!!! read more

Nice, friendly, helpful people. I've done faxes here and lots of drop offs for all my online ordering. I haven't had a single bad experience. It's never too crowded and I get in and out quickly. So glad I can even ship USPS. I'll never step foot in a USPS unless I have to. read more

VERY HAPPY I have done business with this place multiple times and every time I do I'm reminded WHY! Nick is extremely knowledgeable and efficient! If you are looking for a place to get prints made, this IS the place to do it! Make sure to ask for Nick! Hope this helps read more

Great customer service. No matter the size of your projects ~ they will deliver. Oh, and by the way, their prices beat a lot of the local chain print shops! Highly recommended! read more

The family that operates this service business really knows what service business is about. They go above and beyond the call of duty to provide services and support to their customers. read more

These people have customer service figured out! Always accommodating, efficient and trust worthy! This business is an asset to our community! read more

Been here several times, more out of necessity than any other reason. This is the only place near my house with mailing/printing services. Obviously, the location is great for me. Because of the lack of competition, it's possible their prices may be a little high for their services but I haven't noticed anything to make me complain. I've been here to mail packages, and print items. Customer service has always been great, and usually the wait is minimal. They carry a number of cute decorative items if you are into that sort of thing. I'll keep using it as my go to for mail/print services. read more

Had a great experience at this location. The transaction was so easy and that doesn't happen these days. Great product at a great price!

I got lucky and found Mail Post which is 5min away from my house. Super easy to get artwork prints done. Sara was very helpful and replied promptly to my emails, and Nick, the PrintMaster was super great getting the job done. Definitely will get my other art done here. read more

They helped me print my return label, affix it to the package, and take it for USPS. As someone who doesn't have a printer at home (or return label plastic adhesive holders) Mail Post is very convenient for me. I will be back. read more

I don't like this place because of the customer service. I have not been here in a looong time because of this, but today I needed to fax a document and this was the closest place. Came here and there are two customers before me taking care of by two employees. There is another employee at the other side were it says " Business Center'. Because no one acknowledged me like a " Hello" or " Will be with you shortly", I went to the Business Center and asked him if I can fax something. He clearly is just browsing the internet and told me I needed to go to the other side. So there I go back and waited and waited. The other guy finished with one customer...and he went to the other guy in the "Business Center" to chit chat!!! Unbelievable. I am there as a customer waiting and I was not helped. I left after another few minutes and went to the other one in Pine Lake Rd where I always go and the girl was very nice and immediately faxed my documents. I informed her about the bad and non-existence customer service here as they are owned by the same owner. She told me she will have a talk. I hope so. This is not free....Blah! read more

I have never had difficulty with mail until I dealt with this office. I purchased guaranteed overnight postal delivery for $31 (critical, time-sensitive documents). It was delivered a week later! When I called MailPost after 2 days, Brock confirmed it was late and promised to follow up. He didn't and I opened a chase file with the post office. Then Brock promised to pursue the refund. He did not and I pursued and obtained a refund for $20.59 from the post office. He then said that he would refund the balance after talking to the owners (which he was sure would not be a problem). Came by a few days later and he said he had not talked to the owners. I refuse to waste more time with a slipshod office that cannot/will not fulfill its commitments nor stand behind its service. read more

Mail Post is awesome! Nick is very knowledgeable when you need assistance with something printing related! He always makes time to help you. I also love the convenience and not having to go to the USPS. Great customer service - highly recommend! read more

I had a large print job I needed to get done and a tight timeline. I reviewed a couple places online first and I am so glad that I went to the Mail-Post in Sammamish. Not only did they get the job done fast, and right, but they improved it! They went way out of their way to help me get my PDF fixed up before printing it. I am super impressed by their expertise and how helpful they are. This is now going to be my go-to place for getting large print jobs done. read more

I have been a regular at the Mail Post for years. Whether it's a private mail box, or printing or shipping needs, the Mail Post crew are very efficient and professional. I love the fact that I can use these guys as a remote office. I couldn't be happier. read more

This place is great for mailing things -- they are always friendly and helpful at the mail counter in the store -- they get 5 stars for that counter. HOWEVER, the print counter gets 0 stars, and here's why: I have gone over to the printing counter twice now in the last few months, once to ask about a big print job I needed done and another time to send a fax, and I was ignored for 5+ minutes each time. On both occasions, there were no other customers there, and there were two workers present by the counter, one toward the back and one right in front of me. They both appeared busy on their computers, so I politely waited for them to finish what they were doing, thinking either one would get to me shortly. However, I might as well have been invisible, given how I was treated. I stood there, clearing my throat for several minutes -- at least 5, but on one occasion it was definitely longer. One guy got up, looked at me then started fooling around on his phone, turned around and leisurely walked out the back door. The guy right in front of me continued on his computer and flatly ignored me. I guess I should have interrupted them to ask for help, but really, they are the representatives of the business and I'm the customer. A simple acknowledgement of my presence and telling me they'd get to me in a minute would have been nice. After all, that's how I was taught to handle customers when I've worked in stores...or anywhere, really. Instead, I was left hanging, feeling awkward, unsure if they were really deeply engrossed in their work or just flat out being rude. I'm erring on the side of rudeness for the guy who looked at me then fiddled with his phone and walked outside. I don't know what the deal was with the guy right in front of me, but customer service is clearly not his forte either. read more

I ship FedEx all the time here. Never had an issue. Wait times can vary with how many people in line but moves at a good speed. Shipping orders need to be right and they are deliberate. On the printing side, I was helped by Nick and he was quick, knowledgeable and helpful. I will continue to use them! read more

This place has always giving me great service both when I was buying stamps or sending parcels that was prepaid. We dont have a post office in Sammamish so it has been nice that I could drop my prepaid parcel and the mailman will pick it up from the store. But since yesterday they are now charging $1 for each parcel that is prepaid. For what? They dont have to do anything. The good service is gone. read more

These guys are great. I do a bunch of printing for my business in all styles. They are not only great at reproduction, they are creative and always make sure the job comes out right. Better than that, they are FAST. I've had them do volume print, fold and stuff jobs. Color, large format posters, large lamination jobs, foam and poster board mounting. I've never had to question their work or worry that I was getting a decent price. I've also shipped with them, but they are my local print shop and that is mostly what I do with them. Great staff. read more

Love the closeness, speed and convenience of this location... greeted warmly every time!

I worked with Nick yesterday on a couple of printing projects, he was very prompt, professional and knowledgeable. I am very pleased with the final product and fair price! I will most definitely be returning for all my printing needs. Thanks Nick! read more

Poor customer service and the man who appeared to be in charge was rude. Very overpriced. They use USPS envelopes and packaging, but do no adhere to the USPS guidelines that are on the envelope itself! Packaging that states that tracking is included, should have it included, no be charge another fee to add it.... I will be driving directly to the Post Office itself next time! read more

Always so helpful and quick. Great for sending mail or quick print jobs if you don't have a printer at home. Customer service is always A+

We asked the fastest way to deliver our package, but they didn't give us the fastest one, which caused our package to have a several days delay (we figured out there is a faster way later by calling FedEx directly). It has a very serious consequence for us.. :( read more