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The UPS Store

3.5 (42 reviews)
Special Hours Closed
Updated a few days ago

Services - The UPS Store

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Inside ups store on bellevue Way next to Teriyaki and Yogurt store and next lot over from Mod
Steph M.

Been here a few times for dropping off packages to return to Amazon. I wait and drop off at counter to receive the tracking number and peace of mind it was received. Counter staff readily available and quick. When I went on Dec 28th, there were a few people in front of me but it moved quickly and I was out the door quicker than the time it took to get in and out the parking lot. Bellevue Way can be tricky depending on what time of day you're getting here. Unfortunately the lot is always pretty busy during weekdays when Ive gone and a bit chaotic maneuvering in and out of lot since theres a couple entrances and a confusing 1-way entrance by Yogurt Shop. So Im taking away star just because of pain of having to carry a heavy package from a not so right in front spot. If I had the choice though Id come to this location vs the not so friendly staff and hardly at counter help of the Lakemont UPS store.

The ups store on bellevue way ne opps safeway

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11 months ago

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1 year ago

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4 years ago

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Local

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4 years ago

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Local

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2 years ago

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5 years ago

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Local

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7 years ago

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Local

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2 years ago

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Local

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5 years ago

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Local

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6 years ago

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Local

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12 years ago

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5 years ago

Takes 30 minutes to drop off a prepaid box. They need to allow people to drop off that do not need reciepts

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Local

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5 years ago

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Local

Helpful 1
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13 years ago

Helpful 2
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18 years ago

Helpful 1
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15 years ago

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7 years ago

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Local

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Photo of Scott A.
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8 years ago

They rock and make my day so much easier. Shipping, Amazon returns, plus rotary services all with a smile.

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Local

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5 years ago

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Local

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9 years ago

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9 years ago

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Local

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10 years ago

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Robert H.

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9 years ago

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Robert H.

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14 years ago

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12 years ago

The owner is very nice. He quickly resolved any issues or problems that you have with your package.

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Robert H.

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14 years ago

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13 years ago

Great service at this UPS. Even when busy, they are friendly. They are great at packaging stuff up for me when needed.

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7 years ago

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Local

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12 years ago

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10 years ago

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9 years ago

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11 years ago

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10 years ago

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10 years ago

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15 years ago

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14 years ago

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12 years ago

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9 years ago

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9 years ago

The folks working there are really helpful and knowledgeable. Thank you. Deb and your team!

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Local

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11 years ago

Deb was awesome!!! So helpful and kind and informative!!! Great advice with a smile and exceptional service.

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Ask the Community - The UPS Store

Review Highlights - The UPS Store

Caleb and Isaac always gave me great service, and were super efficient.

Mentioned in 2 reviews

Read more highlights

Newport Hills Mailboxes & Shipping Center - 300+ Mailboxes Available

Newport Hills Mailboxes & Shipping Center

(15 reviews)

Poor service and rude people who work here has no integrity. The package was lost and they did not…read morehonor the promise to replace it. These people are so small they will do whatever they can to screw and lie because they live a miserable and sad life. They are also manipulative and plays annoying little games because they are so bored with their petty lives.

I always try to patronize small, neighborhood businesses rather than the big chains, when I can…read more And I'm usually forgiving of one-time problems and give businesses a second chance. Sadly, while this place may have been a great place to patronize in the past, they are now overpriced, understaffed, and I will no longer use their services. First, the good: the reason this is two stars rather than one is their honesty. Of the three times I have tried to use them, the lone attendant behind the desk has been up front on how expensive they are and offered great suggestions on how I could save money by patronizing other businesses. Room for improvement: Staffing. There is only one employee there, and frequently more than one customer waiting and/or the phone ringing (the case on all 3 of my visits.) On two of the three occasions I visited, I wanted specific price quotes to compare options, and wasn't even given a number. "An arm and a leg" was given on one occasion; on another "twice as expensive as going to USPS". While both estimates were effective in helping me choose less expensive options in other stores, they did not help me decide whether it was worth my time to make another stop. I got the impression that the employee was lazy and would rather turn business away than have his employer make income. (To be fair, he was probably just being honest and trying to be helpful. But it's a sad statement for a business when your own employees help customers by sending them away.) Room for improvement: Options. I'm used to independent mailing centers offering multiple services and quoting you the best option for your parcel. But here, the only options are USPS and FedEx (and they'll take prepaid UPS boxes for a fee). USPS costs more and takes longer (they wait for a daily pickup) than driving 2 miles to the actual post office, and FedEx options are limited and expensive. Again, the employee will helpfully tell you where else you can save money. Yay honesty. In contrast, I've received wonderful customer service from the UPS Store in Newcastle, and USPS Post Office and FedEx ship center in Factoria. They are amply staffed, have cheerful customer service, and actually want your business.

The UPS Store - shipping_centers - Updated May 2026

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