What a cool store. Coming across this place will save me a ton of time at the dreaded new castle…read morepost office as well as staples. I was in and out in 3 minutes and for only a couple dollars. The lady at the counter was really nice and made my shipment a breeze. They'll print your labels, attach them to your package and ship them off. They also sell office supplies, uhaul materials, and even gift bags.

Had a wonderful experience at this store today. My child decided to sell some books without even…read moreasking me. Collected payment and received a shipping label and didn't even tell me for days. The problem was we don't have a computer or printer so I had no way to print the label (we're on iPads here and who really prints things anymore??). So we were going to have to print at the library, which was never open when I was not working. Finally just decided to pay postage again myself because my child was getting heat for not yet sending the package. Went to post office and they had no tape. On my way to the store to get some, drove past the mailbox store and decided to go in. They took my books, provided the priority box, taped it up themselves and printed my label and gave it to the post man while I was waiting. All for the price of the priority postage I already paid. To top it off they were so nice. Please use this business for your shopping needs! You won't regret it with the service they give & you'll be keeping a small business going.

I always give my husband my USPS and UPS returns, but he often ends up driving around with the…read morepackages in his car. On one such occasion I happened to be in the vehicle with him when we drove past My Mailbox Store. On a whim I told him to stop so that I could see if they'd take my packages. Lo and behold, they do! This is your one-stop-shop for dropping off all your USPS, FedEx, or UPS returns or packages. They also have the resources to pack and ship things on your behalf. It really couldn't have been easier, and the associate was super friendly. This is a very convenient place!

Refused to notarize documents because he could "tell we would be a problem ". Refused to discuss or…read moreprovide additional reasons. My husband is Puerto Rican and I am not.

I have been going here for years to return stuff to amazon, for the notary services and to ship…read morethings to friends. I hate USPS. Never any issues and I love all the workers. Service is great but You have to understand that Hui has a super dry sense of humor. Once you realize that he isn't rude at all it's just his way of interacting you will learn to love him!!

I have used this store twice now and each time the same man who waits on me makes snide comments…read moreand acts like I'm inconveniencing him. Today I sent 2 of my kids in to drop off an already prepaid UPS package. My kids are 10 &11 and I was right outside the door with my 6 other children. He snidely said, "Where's your Mom??" And then refused to help them. When I took all of my kids in, I asked him if this was normal practice. The man said he was busy with Christmas returns... And that excuses how you spoke to my children, how??? It doesn't. I will NEVER be back. I would NEVER tell anyone to use this service. It's also sad that on the door it says that this business is being ran by a community member. I LOVE supporting small businesses and small business owners, as my husband and I are small business owners. It's too bad his customer service was so despicable.

Not for this location but do NOT trust their passport services. We thought we would use it to…read moreavoid the wait for the government service. $599 minimum fee. Insane. Use the government. Slightly less crooked.

FedEx scammed me and destroyed 600 dollars worth of books. They ignored the signature requirement I…read morepaid for. They let USPS handle final delivery "to cut cost," then they accepted my claim, but said they are only responsible for 100 dollars, even though they broke numerous policies in the delivery.

Went in to send 2 packages today, 8/28/25, just 1 day after the school shooting in Minnesota and…read morethe person who waited on me had his UPS tee shirt sleeve pulled up and rubber banded to his collar showing a tattoo of the Grim Reaper holding an automatic rifle, the same kind used in the shooting, and it had a sickle coming out of the barrel! He was definitely showing it off since he had his sleeve other sleeve was down and pulled up all the way and banded to the collar of his tee shirt! How upsetting! I have 2 small elementary school children and when I saw that I felt sick! What kind of person gets a tattoo like that and then makes sure every customer who comes into that store sees it, especially after yesterday's tragic shooting! It's sick! Is he OK with children being shot to death while praying in a church? Not to mention he was smiling the whole time and kept moving so his tattoo was facing me. I couldn't even look at him, I was so distracted by that sickening, deranged tattoo! Maybe UPS should take a better look at who is working at their stores! I will NEVER use the UPS Store located in Harmony Plaza, 4142 Ogletown Stanton Rd, Newark, DE 19713 again! While 2 children are being laid to rest, he's flaunting a Grim Reaper tattoo holding an automatic rifle! He needs mental help!

Terrible customer service. Ordered some things from a major retailer that listed this store as an…read moreaccess point. I got a notification at noon that the packages were delivered, and went there after work to pick them up. Guy there tells me the packages were returned to sender as they don't have a contract with the seller. I had no idea what this meant, but when I asked I got treated to a nice little rant about how they don't have space & don't work for free (I did pay for UPS and wrongly thought that meant they could hold the package for me, my mistake). Then he told me to go talk to corporate. No phone numbers, no info on where the packages might be going next, no mention of potentially intercepting them or getting the sender to intercept. Nothing. Just a sharp rant before walking away. Keep in mind the tracking at this point still said "delivered," not "returned to sender" or anything like that, so I'd had no idea that they'd refused delivery for half a day. I know it wasn't me because I think I said about 9 words and they were "why would they list you as an access point." Which, honestly, I was mostly asking myself as I didn't think the random guy would have an answer to that. But he answered it anyway, and while I can take being told I should've known better (I'm still a little confused, but I can take it), what I take issue with is the lack of any sort of assistance with contact numbers, tracking, or even just general information on how the process might work. Guy literally just yelled about it and left. The guys at the UPS customer center on Ruthar were way more helpful. By the time I got to them (the UPS Store support number was also terribly unhelpful & slow, but told me to talk to the customer center), the packages were on a train going back to the seller. But these guys gave me actual information on destination, timelines, and even guidance on how to get things held at their depot if I needed it (I don't, but it was nice of them to offer up the info). They're different from UPS stores, which I think are franchises, and it shows. I wish the retailer had given an option to deliver there instead of the store, & I've asked the retailer to look at updating their information if they can. Don't use this store if you can help it, they're probably fine if you have no issues or are just printing or whatever, but I can't recommend their customer experience for anything beyond that. The customer center on Ruthar isn't far away, I would say check them out instead and see if they offer what you need.

Worst experience with FedEx ever. I walked in and was barely recognized. Then the man working…read morebehind the counter yelled to the back for his manager, still ignoring me. The man then walked up, grabbed my package and shook it violently. He then began to scribble numbers on a small piece of paper. He did not weigh the package or measure it. He was going to charge me $70+?! He did not explain his math and didn't seem to care to. Also, when asking about insurance, he told me to decide what I wanted to pay but it would be very expensive. I knew this was incorrect. I took my package and left. I later went to UPS where the package was properly weighed and measured coming to $27 and insurance was properly calculated at $3. This place is a scam and I do not recommend going here. Looking at other reviews, it seems that all they do is steal your money.

I had a fraudulent charge today for $450 for fishing tackle. After some research I found the…read moreattempted ship to address and name. The crook DENNIS LIM put this location as the ship to location for his attempted fraud charge to Hi's Tackle Box in Ca. I attempted to call this location about it to get some information. No help at all. DENNIS LIM you crook, orders not coming. Police may be though. Better cancel your box and troll onto next location front.

My package was lost. Very hard to contact with Fed Ex customer service. Nothing help me…read more Hard to make claim.. Bad service.

If I could give them zero stars, I would do that. They are the worse!! I had an overnight shipment…read moresitting in their office and everyday I would get message that package scheduled for delivery next day. It's been 4 days and I still did not receive my package. Called the customer service and issued a ticket. And I have similar experience with other shipments too. Everything I track package it says package on truck for delivery and at the end of day tracking says its rescheduled for tomorrow. They even lie about how they attempted delivery. These guys are either lazy or overworked, and in either case I really hope fedex management/main office take note and improve the efficiency of this place. It's been couple of years now I stopped using FedEx to ship out.

I needed to print something and was provides in-and-out service by Nar and Tanya. They deserve…read moreraises.

On 5/5/2026, I went to Staples Store #1528 to make copies for my father, who is currently in the…read morehospital fighting cancer. I am his caregiver and handle all of his care and responsibilities. With everything going on, I accidentally left one of his documents his ID in the printing machine. As soon as I realized I did not have everything, I called the store. I was placed on hold for about 8 minutes before anyone returned to the phone, I hung up and said I'll just go tomorrow I was already back at hospital. The next day, 5/6/2026, I returned to the store to retrieve the ID. I first spoke with a very kind young lady in the printing department who directed me to the Party City/customer service desk. When I got there, a woman who I later learned was the assistant manager came out of a side office very aggressively and immediately stated that she would not be able to give me the ID and that my father himself would have to come pick it up. I calmly explained my father's condition, that he is currently hospitalized fighting for his life, and that I am his caregiver. I even offered to show my own ID and caregiver information. I also explained that the store cameras would clearly show me in the store the morning of 5/5/2026 with my father's documents. Despite this, she repeatedly said "no" without any compassion or understanding, even as I became emotional and began crying while explaining the situation. The gentleman who came out with her eventually took the ID from her hand and asked me to confirm the address listed on it and whether it was current. I confirmed that it was, and he stated that they would mail the ID to the address on file. I then politely asked if I could receive something in writing confirming that the ID would be mailed so I could provide reassurance to my father. While I stood there visibly upset and in tears, the assistant manager returned and handed me a sticky note saying it "should be mailed," then walked away rudely. As I read the note before leaving, I noticed it was only signed with the letter "K." I turned around and politely asked for her name. She loudly yelled "KATIE" across the store in front of multiple customers. When I tried to ask her why she was being so aggressive toward me, she walked away toward the office. The gentleman with her told her to "relax" before the office door was slammed shut.I stood there embarrassed, humiliated, and confused because I had done nothing disrespectful. I never yelled, screamed, or spoke rudely to anyone. I remained calm and understanding throughout the entire interaction while simply trying to retrieve my sick father's identification. As a frequent customer who lives nearby and regularly spends money at this location, I am deeply hurt and disappointed by how I was treated by Assistant Manager KATIE. I understand that leaving the ID behind was my mistake, but the complete lack of empathy, professionalism, and compassion shown during this interaction was unacceptable. Because of this experience, 5/6/2026 will be my last day doing business with Staples, especially Store #1528. I would never recommend this location to others based on how I was treated during one of the hardest moments of my life. Lastly, despite everything, I genuinely pray that KATIE overcomes whatever she may personally be going through. As someone currently dealing with an overwhelming situation myself, I still choose to extend grace and kindness.

We needed rush service. They were happy to accommodate us. Kennedy Printing had our signs ready to…read morego in just a day! They printed our signs beautifully and were very reasonable with the price considering it was a rush job. Great business!

From the owner: Kennedy Printing is a family-owned, union-label printing and direct mail company, proudly operating…read moreout of the same West Philadelphia location since 1956. We’re a proud union shop committed to quality and service. We specialize in commercial printing and mailing for political campaigns, labor unions, non-profit organizations, and businesses of all sizes. From design and printing to data processing, mailing, brochures, and signage—we do it all, with fast turnaround times and attention to detail. Need it done quickly and done right? Contact us at courtney@kennedyprinting.com with the details of your next project for a personalized quote.