Awful experience today with the older gentleman working there. He didn't elaborate where he wanted me to place my package, didn't even point. I was about 6-10 feet away from the counter while waiting in line, he was just holding a scanner with BOTH hand, standing in an open area, wasn't near the counter and looked at me and kept repeating himself "I can help you". I looked at him, I was confused then he shouted at me again "I can help you!" then he eventually pointed at the counter where he wants me to place the package so he could scan it. I have had good experiences with other staffs, but every time with this same older guy, I have terrible experiences but this time, he really pissed me off. read more

The store had good customer service when Alvin, Lisa ran it. It use to have a better atmosphere, but new ownership has been changing the customer experience. Will find a new store to go to. read more

Oh my god they lost my stuff again this is the second time can you tell me what to do ? they lose a lot of customers' things because I see on the internet that there are a lot of people who also say they lost their things but I didn't expect that I am a regular customer there and I also lost my things this time is the second time I know at what's wrong because in their store they don't keep their stuff properly and organize so they will lose our stuff all the time and from here on you guys who ship something in this shop have to be careful ok hope good luck to you guys read more

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Very friendly no line. Great customer service. Quick and easy. They were very accommodating

Pathetic at best. You guys are scheduled for 4 hour shifts and you can't even be there when packages are supposed to come in? Fuck this store and every last person working here. You're all useless wastes of life and it's amazing you've made it this far in life. read more

The UPS Store - They're open FOUR hours of the day, get a drop off at 10:30 and can't receive it because they're not there. - Shipping Centers Near Me - Baldwin Park, California

I came here not often. But every time when I came here to ship my packages they're so nice to me. They're responsible & respectful to customer. Easy to ship & the wait time is not too long. I just want to say THANK YOU for your great service! Whoops! I forgot to take picture. My bad! read more

I came in last minute to return a prime Amazon Package Anthony came out to help me with the package and take care of the shof the shipping. Outstanding customer service read more

Closest UPS Store near me, awesome service, very quick and simple, making sure everything it sorted out. Customer service is top notch!

I went there with a package that weighed 1 pound ten oz and they tried to charge me $23 going to Texas. Obviously I didn't go through them I went to a different place that used USPS for 7.00 dollars but I asked the guy how much for UPS ? He told me 10.00 dollars so the UPS STORE in Baldwin park makes up their own prices ! Never going there again ! read more

I used them to ship some packages. They were very helpful. They even packaged one of the packages for me. I didn't know that was one of their services so that's pretty cool. I would use them again. Very helpful. read more

Employees here are extremely professional every time I pick-up or drop-off a package, especially when it gets pretty busy they still professional attitude. read more

Always satisfied with their friendliness, efficiency, and organization! I have been to other ups stores and this one has a positive environment. read more

Came here to get some huge prints done. Their machine was slow so we couldn't wait around because we were working on a tight schedule. They just ended up giving us the printed pieces for free because the job couldn't be finished. Good customer service. read more

Best service I've ever received. I actually want to come back to mail something ha ha. The two wonderful staff members assisted me from start to finish and made it so easy for me to return my book I was in and out in seconds. Paid them $3 bucks for packaging and they went ahead and did it for me. read more

What can I say about the UPS Store in Baldwin Park. Great service always going the extra mile. That's why I tell everyone about them...

Nice people fast service. Ups is always reliable. Never had problem here. Decent price they also do mailbox shipping battery and shipping. read more

The UPS Store - Shipping Centers Near Me - Baldwin Park, California

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Drivers are stealing my car parts. Why is it I cannot receive any car parts in the mail recently to Glendora. This is beginning to be very sketchy and I don't want to ever use ups again read more

I came to print out invitations Taylor at the front desk was was very helpful. All the questions I had he was able to answer he took his time showing me my options in paper and my prints came out perfect! Thank you Taylor. read more

The UPS Store - Shipping Centers Near Me - Baldwin Park, California

Oddy was super nice and helpful. $15 per signature was very decent. My husband is disabled and he even pull a chair for my husband to sit and wait while paperwork was processed. Definitely will come back next time. read more

Very helpful people here at my local UPS Store here in Baldwin Park. They bend over backwards to help you with whatever you need while there. Thanks guys read more

This place is a rip off!! Don't go to this store!! I went there to ship a small box that weighed 1.1 pounds and the dude told me it would cost $23 to ship it to Texas. Are you kidding me? When I said $23?! He said I don't know why it's so high today usually it would be around $15. I said $15?! That's still too high for a tiny box that's full of packing peanuts & one tiny toy. I took my box back & went to a diff store. No more than 10 minutes later another mailing store told me that the UPS rate was $10 to Texas. That was literally 10 MINUTES LATER after I left the first UPS store. I don't want mgmt from this UPS store on Big Dalton to give me some crap response saying that oh now the rate has changed and that corporate makes the rates. That's obviously not true since the next store gave me a UPS price for way cheaper. I hate when stores use excuses why they are okay with extorting their customers!! I'll never ship with them again. They take advantage of people badly. Don't tell me anything else because it'll be a gross lie read more

Dropped off my Verizon trade-in device at this store on 4/1/21, tracking shows "Unable to Deliver, Check back tomorrow for an updated delivery date" forever. Ups customer service never has real person on their end when I called, so I went to the store, staff told me "there's nothing we can do". And that's a $600 trade in value iPhone, hope you guys never experience these awful situation. read more

I dont think Windella D. review should be for this store. This is Baldwin Park not Baldwin Hills. The 800 UPS number should have nothing to do with this peticular location. I've been here a few times. Nothing but great service each time. They pack my stuff for me (with a charge of course) and they even helped me unload my car when I had to ship 4 rims out. Staff is friendly here! Ive never had any bad experiences here. read more

The employees here are very friendly always. Came in yesterday for live scan fingerprinting service, received a very professional and efficient service from Victor, a very caring and patient young gentleman. He explained everything nice and clear to me during the fingerprinting process, and also carefully helped me to choose the best fingerprint images to submit. Wonderful experience and highly recommend! read more

The sale associates were very helpful ,friendly each time I come here . Great job ups store Baldwin park.

Love Odie and and his team. They're always friendly and accommodating and won't nickel and dime you if you need some tape unlike FedEx....one time I needed more tape and they said well we sell some up against that wall. Love dropping off my returns with UPS saves me a trip to the post office as well. read more

The UPS store is efficient and friendly. The best service and provide quick service, Probably one of the best Ups I've been, the only reason I'm given 1 star is because the lady who works there is always on the phone, makes us waits for several minutes and is not the first time!! Go talk on the phone in your break time!!! read more

Once again the Ups mess up on my order. Its definitely a broken record now. Only twice within 2 weeks they mess up my orders. Today they made attempt to my address and said no one was there. I'm here waiting fir the order. No one approach my front door with my order. So they sent my order back. I'm waiting for an order that they told a lie about trying to deliver to. Shame shame on the Ups delivery drivers. read more

Really helpful employees, and quick service! Highly recommend this UPS store. They sell boxes, tape, and US postage stamps. Also, copy/makes keys. read more

Great service even though they were getting a lot of clients the time I went. Still they were fast and efficient

This is my go to store when I need to print, scan, fax, or ship something off. Very friendly, helpful and quick. read more

Best printing store ever. I usually go to a different one, but I found out this one was much closer to me. I didn't realize they printed, but not only that, they have the friendliest staff! Other stores may be bigger, but the workers there don't go out of the way to help you, they'd rather you figure things out on your own. I'm not so savvy when it comes to printing things in a store, so their worker Christine helped me out. Not only was she extremely helpful, she was so amicable, I didn't feel dumb asking for help. I've finally found my printing store, goodbye staples and office depot, no judgement here. read more

Fast and friendly service! The store gets busy but the two gentlemen work fast and efficient.

Barnibe is a class act. Very professional young man. To management, these are the kind of employees who deserve recognition. Thank you for making my experience a positive one. read more

Came to get a DHL label created and he proceeded to tell me they don't ship DHL when i know they do ive shipped DHL before so i proceed to tell him i have shipped dhl there before and he said oh we do just certain ones? What does that mean if your workers don't know how to do so thats not right they should know how to ship through DHL waste of time and there internet is always down. read more

This was a little pricey for a notary, but it was clean and they were friendly little busy but that's to be expected. Do not know if I would use them again but I was in a pinch so it was OK. read more

Jeff Allen here at this location, went above and beyond to help me find a package I missed yesterday, you know other places would say "there is nothing I can do or sorry sir you have to wait til monday" but not Jeff. he straight up said "let's find that package, I'll look in the back " and with some luck he found it.... man, he's a true homie, thanks jeff read more

I always use this store to mail my exchanges from Amazon or returns. This was the first and unacceptable experience I ever had from this store. This was before Christmas 2018 when I was mailing back damage cd's in exchange and I use the brown tape instead of the clear tape not knowing they don't accept brown tape because the guy said it would re- open, but he could have said that in a nice way but instead he was really mean, no name tag Hispanic guy, and throw the tape at me on the desk and tell me to re-tape everything. I have like 4 to 5 packages with me. Tried but I can't, I don't know how the tape work. The other employees were just looking in front and not doing anything instead of helping. Everybody was just looking at me including some customers waiting on the chair since the guy was loud. I was really humiliated in these scenario. He did tape it cause I was not able too but was really mean and said that's it, I am good to go. I told him, I wanted my receipt. He print it out and I left. I called customer service to report him cause what he did was not really acceptable and hopefully not to happen to other customers. The customer service lady ask me why, took my name and at least one order number on one of my packages to identify me. I told her I wanted to speak to a supervisor and she got someone on the phone in the name of Will. He did not took my name unless the rep already gave it to him. I told him what happened as stated above but don't know the guy's name and there was no name tag. He said that he can take care of it since I gave him the date and time of the incident that he will contact the charge person for that UPS facility and go from there. He did apologize for the incident and said that the guy should have take over that situation since he work there and explain it in a nice way. I don't know if he will or not but I told him that I work with customers as well and you treat them the way you want to be treated and I never treat any customers with such disrespect and humiliation. read more

I am very upset they lost my item and they are not responsible for me I sent it to my sister in Arizona two weeks ago my sister still has not received my item than I went there they said they will find for me but then they also didn't contact me i went there again they still haven't found it and i saw my paper it is still in their locker then they also asked me for all the information again and tell me one more time waiting few days and than few days I went there again but I still can't find me i know why they are not responsible for customers because they are very busy and busy all time that's why they don't need to worry about losing customers so they are very irresponsible You send the goods please be careful. They have a lot of customers so they don't appreciate customers' goods, they leave them messy and everywhere and then lose their goods, just say a sentence I don't know and say they will pay me $100 what the hell $100 will pay for me. They didn't know some item can't buy from money easily read more

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Not sure what happened to my review but I have nothing but good to say about this place. Theyre super fast at what they do and their customer service has always been excellent. Anytime I have to drop off or pick up something, im cofident I walk out with no stress! Esp w. Amazon services I will always pick here than usps. read more