I've been using Pak Mail for all my mail/package sending for the last few years since moving in the…read morearea, but also the offered notary services with Joel are A+ Joel is always professional, knowledgeable, and very thorough in reading and making sure that all forms are properly filled out before notarizing. He has been very helpful in trying times that required notary services. He and the rest of the staff are also super helpful and determined to help send out anything that needs to be shipped and done very safely even if it's odd shaped or very important/precious. You get what you pay for. If you want your fragile/heavy/odd-shaped item to arrive in one piece to its destination, you have to pay for quality - and that's provided here.

Today I received quotes on multiple services (UPS, USPS, FEDEX) all at once made my life simple!read more

I was back in the area and needed a box packed for travel. The associate was very friendly and…read moreefficient. I appreciated the service I received and was quite surprised at how cheap it was! Other folks came in to pick up print orders. They all left happy with the completed projects. This is still a good location.

Great place with easy parking just two doors down from post office…read more The store was clean and they answered the phone to let me know they had a notary on duty. I had documents signed and was out super fast. Real nice staff and super friendly. The price was super fair and cheaper than other stores for notary service.

I needed to ship several old LPs to the Recorded Sound Archives at Florida Atlantic University and…read morethe friendly folks at the Pak Mail on Anderson Lane did an amazing job of packing, especially one over-sized LP that was larger than a regular 78. Marcos and Ethan were so very helpful and friendly. I highly recommend this particular Pak Mail location for all of your shipping needs!

They are always kind and helpful They are very…read moreknowledgeable I try to give them as much business as possible!

Update 5/20: issues cleared gave back two stars…read more Store processes related to PS 1583 form need to be updated. Notification of PS 1583 form rejection with reason why would be helpful. I have completed PS 1583 form 3 times unsuccessfully resulting in removal from system causing lack of notifications of received packages, stolen packages and packages showing delivered by carrier that cannot be found. I have to sign in a paper log to receive my deliveries and may not be able to receive mail in the future. I found a Reddit stating most likely rejection reason is identity documents expired. I am collecting documents with longest expiration dates for resubmission.

I have been using this location for a little over a year. With the passing of a family member I am…read morein need of a notary weekly. They seem to always have one available. The price is fair at 10$ and they always are knowledgeable and helpful. The store is clean and there is good parking for everyone. Overall I like this compared to post office.

Where do I event begin? If great customer service, reliability, and professionalism is you then…read morethis place is the place to go. I stumbled upon this place on Yelp and was not disappointed. Kelly and Marissa helped me shipped off a few Christmas presents for my nieces and nephew. They are top notched and I can't rave about them enough. If I can give this place 100 stars I would!

I LOVE this place! I go in there at least once a month. The folks that own/work here are always…read moreso kind and even remember those of us that maybe don't come in daily, but still...it's rather impressive. I looked at a couple other reviews and clearly, those folks are just salty because these people are the nicest, most helpful folks! They also do USPS shipping...I will never set foot in another post office because you WILL NOT get that kind of service at a PO. Yes, you pay a tiny bit more, but here's the deal, I value having a wonderful experience and a short line over dealing with a jerk and waiting in line 45 minutes!!! Keep it up Pak Mail on Balcones, I'm a customer for life!

Popped in on a Monday around 6:20 ish to drop off an AT&T Fiber router as a return. They weren't…read morebusy and Manny was great at assisting with the return. They provided a receipt of confirmation and viola it was done. The interior was as expedited of a FedEx store, printer area, package supplies, and the main counter area. Seeing I didn't spend any money the value was amazing! Can't beat free. lol

Super fast drop off here! Such efficiency systems. You can simply drop an item you have pre-packed…read moreand labeled or print your own label without having to interact with any humans. Or you can go to the counter and get help. Line wasn't long, but I'll take the drop and go option all day!! They also have printing services which I didn't use. Looks pretty convenient though.

We use FedEx for shipping as well copying. The only downside is that they do not have notary…read morepublic. The staff is friendly and helpful, and the prices are fair. They have a large parking lot and it is an easy in and out.

Great store with lots of parking…read more The staff are friendly and get you in and out. There is a nice supply of writing and paper products, along with packing materials. They have full service or self service copy machines. The prices seem fair and they are always nice to deal with.

EXTREMELY poor customer service. The young female employee who answered the phone need not at all…read morehelpful, and worse, extremely condescending and rude. This alone is a reason to take your business somewhere else Also, if you can't offer a potential customer a shipping estimate based on the package dimensions, weight, and shipping destination, there is something seriously lacking in your business. Go elsewhere for your packing and shipping needs.

I really liked this Drive-Thru Postal, because I did not need to get out of my car to mail a small…read morepackage. It has several services for the key copies, mailing, and others I don't know. It also sells the cold bottles of soda which got me very glad, because that evening was very hot. The staffs were really nice and helpful enough that did the service for me an hour and a half after it closed (I did not know that it was closed until I pulled up. LOL).

I've used this store many times and never had a bad experience, but what brings me to Yelp is what…read moremade me a.loyal customer forever. I called to ask about notary services and they said the notary would be available for the next 20 minutes. I raced over to get there in time, expecting to be resented for being the one thing preventing them from ending their work day. Instead, she cheerfully asked if I was the person who just called (as I stood there fumbling with my paperwork). She helped me settle into the space where we would complete the task and asked what I needed to be notarized. When I told her it was legal paperwork related to a recent death in the family, she kindly offered condolences and gently walked me through the rest of the process. She was professional, efficient, and wonderfully human. Can't recommend this store highly enough, and if you need a notary, this is the place to go!

This location's always just stood out, with one lady especially who is just always really proactive…read moreand engaging. She greets people, keeps things moving, and early on volunteered me to learn how to use the self check-out station for Amazon returns, which I now utilize all the time. She really shows how taking pride in your job makes a difference

Staff is always friendly. But they don't always know what they're doing…read more I asked the cost to mail a simple letter to Japan and they said $240! I said I didn't need to send it the fastest way, they said that doesn't change the price. I said that can't possibly be right, they insisted it was. Notably, they didn't give different prices for different tiers of service, just a single price and they said that was it. I went home and looked it up, and of course staff had quoted only the highest tier service (Express), which is about twice the price of a lower tier (Expedited). (Also, FYI, if you buy on the website it's as cheap as $90, and buying the UPS label through Parcel Monkey it's only $43.) ------------------- UPDATE: Reducing from 3 to 1 stars because of the idiotic reply from the owner, which (1) did not specifically acknowledge the problem I noted in my review, much less address it, just copied & pasted boilerplate that could apply to any review, and (2) asks for feedback on how they can improve WHEN I JUST EXPLAINED THAT IN MY REVIEW IN BLACK AND WHITE. Ignoring what the customer said = so rude.

From the owner: The UPS Store #7970 in Austin offers expert packing, shipping, printing, document finishing, a…read moremailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .