I knew from the first company I called that there were complications to replacing my very old gas…read morewater heater, so I called Texans Water Heaters for another opinion. Brandon immediately recommended switching to electric would be the most cost effective. He called an electrician he has worked with, who turned out to be very reasonable and someone I will use in the future for my electrical needs, and the day after that work completed, Brandon & William quickly capped the gas line and replaced with a new electric water heater. Brandon was correct electric was much more reasonable price, in my case, than replacing with another gas water heater. Very happy I called Texans Water Heaters and pleased with their services every step of the way.

THE MOST EXPENSIVE ONE HOUR REPAIR IN HOUSTON…read more FIVE DAYS WITHOUT HOT WATER. A $1,000 LABOR QUOTE FOR A REPAIR THAT TOOK ABOUT AN HOUR AND THEN TRIED TO HOLD PARTS THAT BELONGED TO ME HOSTAGE WHEN i WANTED TO GET THE REPAIR DONE BY ANOTHER COMPANY. BASED ON MY EXPERIENCE, TEXAS WATER HEATERS SEEMED FAR MORE INTERESTED IN MAXIMIZING THE SERVICE BILL THAN HELPING RESOLVE THE PROBLEM. I CANNOT RECOMMEND THEM. USE EXTREME CAUTION AND GET A SECOND OPINION BEFORE APPROVING ANY REPAIR WORK. We purchased a Navien tankless water heater from Texas Water Heaters in December 2023 (their recommendation), including installation of a new electrical outlet. When the unit stopped producing hot water less than three years later, we expected a straightforward warranty repair. Instead, we spent five days without hot water while Texas Water Heaters turned a relatively simple repair into a frustrating and expensive ordeal. The technician initially told us the motherboard had failed, they were getting weird electrical readings and that labor would be covered because Texas Water Heaters had installed the electrical outlet. Texas water heaters then brought in an electrician, who claimed the outlet was functioning properly. After that, Texas Water Heaters changed course and presented us with a quote of $1,000 in labor (because we hadn't purchased their service package/labor warranty at time of install) to replace a fan and PCB control board, despite the parts being covered under warranty. YES, THEY TRIED TO CHARGE $1000 TO REPLACE TWO ELECTRICAL PARTS COVERED UNDER MANUFACTURER'S WARRANTY IN ADDITION TO THE $89.00 service fee just to come out! The THOUSAND DOLLAR estimate to replace two electrical components IMMEDIATELY raised red flags. I contacted another Navien-authorized service provider, who told me the repair should take about half an hour and that their hourly rate was $175. Unsurprisingly, I chose the second company. The situation became even more frustrating when Navien informed us that Texas Water Heaters had arranged for my warranty replacement parts to be shipped to their office instead of my home. Navien further explained that because Texas Water Heaters had accepted delivery of the parts on my behalf, Navien would not send replacements and I would need to obtain the parts from Texas Water Heaters. When I called to request my parts, I was initially told they had to be returned to Navien. Only after I requested written confirmation that Texas Water Heaters was refusing to release parts that belonged to me did they call back and suddenly agree I could drive over and pick them up. The second service company completed the repair, installed the warranty parts, and performed a full tune-up for a little over $300.

I spoke with the owner and he explained in detail the tankless water heater. I was so impressed I…read moregave him the job and that day Anton and Carlos came out and installed the water heater. These two were professional and explained to me what they were doing. I could not have asked for better representatives of the company. Both of these gentlemen worked hard to install the water heater. Katy Water Heaters should be proud of these two. I am sending out an "attaboy" to Katy Water Heaters and your employees

Our water heater imploded right before Thanksgiving. Steve replied right away to my call for help,…read moreand they were out the next day replacing our water heater. Katy Water Heaters were prompt, professional, and the results are top notch. Attached are the pics of the new awesome tankless heater, and the old struggling, failing heater they replaced.

They discovered the leak, re-routed the line, and got the job done. Thanks!…read more Done on 1/16/25

Quick response and fast availability- they replaced the cartridge in our master shower the next…read moreday. I'm not sure how pricing was as I'm not an expert on comps, but I felt it was fair? I would call them again!

Fantastic work changing out my garbage disposal. Great communication without being overbearing!…read more Work was complete in an hour and at a competitive price, will definitely use again.

New Gen was quick to respond when i called regarding a leak , as well as a loose kitchen fixture…read more The service provider was timely,knowledgeable, polite and the estimate was free. Definitely highly recommend and will call again for any future plumbing needs

It had been almost 15 years so it was time to replace our gas water heaters…read more Water heaters had started to make that loud knocking noise which is a sign to shop water heaters. I looked online and called and got estimates from several plumbing companies and then found Houston Water Heaters. I called and was greeted by Lisa whom was so nice and listened to my needs. I told Lisa that I needed an estimate for 2 gas water heaters that are located in the attic of a 2 story house. ( attic & 2 stories at time are extra charge) Lisa transferred me to talk to a gentleman named Steve, which In continuing our conversation I found out was the owner. Steve answered all my questions and told me more than the other plumbing companies had told me. Steve and Lisa listened to ALL my questions, which to me is important. I decided to put my money and trust in Houston Water Heaters as installing Water Heaters is ALL they do, so I felt confident that they knew what they were doing. I got an estimate and added the install day to my calendar and waited. On the day of install the 2 gentlemen called to give me an arrival time. They showed up, did the install and got us up to code with the guild lines of the city that we live in. Daniel & Zach did a great job and we got a 1/5 year warranty included in the price. We paid when the job was done and we are happy with the job they did.

We have used them twice to replace 4 water heaters total. We probably need one or more replaced…read moreagain and I highly recommend this company. They were professional, punctual, informative and did great work. They also cleaned up well when they were done. It has been about 10 years and I hope they are still the same. Their prices are about the same as others...meaning they are competitive and not too high.

Fast, responsive, took clear photos of what we needed and completed the job quickly. Easy to…read morecommunicate

They were professional communicative and very skilled. They worked around our schedule and the…read moreprice was fair.

Junior and Luis were such professionals and so kind! They quickly assessed the problems and gave me…read moreseveral options with reasonable pricing. They then discovered some frost damage to another area and allowed me to decide if we should move forward with changing another outdoor bib for hoses and I appreciate the heads up and ease of pricing and understanding of how they work. Keeping them as a contact for my future plumbing needs! Junior and Luis were such professionals and so kind! They quickly assessed the problems and gave me several options with reasonable pricing. They then discovered some frost damage to another area and allowed me to decide if we should move forward with changing another outdoor bib for hoses and I appreciate the heads up and ease of pricing and understanding of how they work. Keeping them as a contact for my future plumbing needs!

Wonderful Customer Service, from the moment that I contacted the business, soon after Jason called…read moreto let us know he was arriving earlier, which was very much appreciated due to the Thanksgiving Day. He was courteous, knowledgeable, kind and accurate in his assessment of the situation, he quickly resolved to our satisfaction. I highly recommend Gal Plumbing, honest and reliable, I will use them again if I need to. Thank you Jason!

Mark Floyd with Capital Care Plumbing, gave me wonderful service this morning! He got my pilot…read morelight re-lit and gave me professional suggestions with a reasonable quote for the future services I need to get my home up to code. I would definitely recommend this company!

My family and I were in Mexico when suddenly our dishwasher decided to flood our home! When we got…read moreback, it was an absolute nightmare!!! Got on the phone and called the nearest plumbing company CAPITAL CARE!!! If I could give them 10 stars, I would! Jared came in, found the culprit (dishwasher valve) and and saved the day. He also told us that it was going to be a long road to getting our kitchen back to normal. He was right. During our time of mitigation, insurance fiascos and ANOTHER LEAK....Capital Care was there through it all. They even sent us the company that rebuilt our kitchen! The customer service at Capital Care was absolutely amazing! I am so glad that we found them because they truly took care of us. So, if you're ever in a situation where you need a plumber, pick Capital Care! Their plumbers are knowledgeable and reliable and their services are second to none!!

Excellent trade knowledge! Meets commitments!…read moreSpeaks plumbing talk in the language of the customer! Very personable and focused on pleasing Customer!

We had an outside pipe that started leaking a few months ago, and one Friday night it suddenly got…read moreso bad that water was pouring out everywhere. My husband tried to fix it but accidentally made it worse, and at that point we didn't know what to do since it was already late at night. We called Carey Plumbing, and to our surprise Michael came out at 11 PM! He was incredibly kind, professional, and fixed the problem so quickly and perfectly that we haven't had to think about it since. I truly appreciate his fast response and excellent service. 100% recommend Carey Plumbing, and we'll definitely be calling Michael again soon for our water heater replacement.

He came in a hour of my call to care of it he definitely knows what he is doing I will be using…read morethem from now on

Great experience with Busy Bee plumbing company. I called to get my water tank flushed out and to…read morecheck my water pressure issue. WhenDan came to assess the problem he was knowledgeable, thorough, and extremely professional from start to finish. Dan took the time to explain the issue clearly, answered all my questions, and made sure everything was completed properly. The work was done efficiently and the price was reasonable. I truly appreciated the attention to detail and HIGHLY recommend this company. Will definitely use this company again for my plumbing needs. Thank you, Mary Wesley