The good: The guys at the store. I spoke with 4 of them. All…read morevery polite, professional, and helpful. Nicely done. The delivery guys. I wasn't home but my mother in law said they were very nice. The material. It looks great in our house. The bad: The installation. The crew arrived after 9:00 each day and were gone by 2:30. They took a 45 minute lunch each day. They worked less than 5 hours each day. They did not have all the necessary tools with them. They needed to come back days later to cut a door. I didn't notice the door until afterward. Someone started to cut the door but cut the top instead of the bottom. I wasn't looking up to inspect a flooring job. Trash everywhere. Used utility knife blades left on the fireplace mantle, the kitchen counters, the window sills, down in the floor registers, on the stairs, and on the floor in the corner of two rooms. We're glad we found them all before my stepson or the dogs did. They dropped cuttings into several of the floor registers and swept in quite a bit of sawdust into one of them. The front landscaping was littered with cuttings and my black mulch is now sawdust beige. Spent part of the weekend cleaning it out. The trash from someone's lunch was left in the driveway at the end of the last day like it had been kicked under the truck. We've been doing a lot of remodeling of this house since we bought it including a gut of the kitchen and a bathroom, carpeting on the stairs, and flooring throughout. This was the worst by a wide margin. Even the kitchen guys didn't leave as much of a mess and they did a lot of demolition, sawing, and drywall work.

Beautiful beautiful flloors. So happy with everything from service to all the support we received…read morefrom everyone we had to work with. We did over 2,200 square feet of flooring. Thank You Guys and gals.

I have been using Mr. Yard for probably 10 years now. Every year I get 8-10 yards of bulk mulch in…read morethe spring, and various other landscaping supplies (dirt, stone, etc) throughout the year. I have always found Bob and his entire staff to be very friendly and helpful. I have had them deliver material when I wasn't home, to the back of my property (4+acres) where I marked where I wanted it with a sign. I always prefer to do business with local owners rather than the big box stores, and I recommend giving Mr. Yard a try.

We always get our firewood from here. In the past, we had bad experiences with other places. The…read morewood would be green and would not burn. This wood is perfect- simply the best place ever to get get seasoned firewood! Rick and Cheri

I visited Prosource a couple of times in the past (ordered carpeting, tile, and hardwood flooring)…read morethrough them in the past) and saw that they now had Glass Shower doors (and we were in the market for new shower doors!) . I requested a quote and followed up a few times...never did receive the final quote (I received one quote but it was the wrong frame material and there was supposed to be a corrected quote...that I never received" AND the quote did not have any approximate measurements on it so I could not accept it as ut was submitted anyway...strange that it was EXTREMELY (3x the cost) expensive compared to the custom glass quotes (2) I received. (I suspect the dimensions that the company quoted were incorrect but there wasn't anything written on the quote) The last I heard (SEPT 2) was "We have a new Basco representative, our pricing must come from but he has not gotten back to me yet. As soon as I receive it, I will get the quote over to you. Sorry for the delay. " I never followed up after that. The reason I go to Prosource is they have a list of decent installers (at least for flooring and tile) And the people working at ProSource used to be extremely knowledgeable....I did not get that impression this time.

One star because YELP doesn't allow zero. **BUYER BEWARE** DO NOT USE THIS CARPET WHOLESALER…read more As I write this, I have had padding and exposed tack strip throughout my entire living area of my home because the salesman at Prosource can't read basic measurements and do simple math to correctly order carpet for a room. He failed to order enough carpet to cover it, so when the installer came out it was a foot and a half short. THEN they wanted to charge me almost $700 MORE to reorder it correctly. Meanwhile all my furniture has been sitting outside under a tarp for 2 days while I tried to resolve this with them. Horrible customer service. ABSOLUTE RIP OFF. There are many places you can but carpet. Go ANYWHERE but here.

it's such a pleasure to reccomend Granite Works ..... they exceeded my expectations in every way…read more..... they made process very easy and .... above all else ... made me feel like family. ..... I know this is sappy and sentimental for a review.... but .... I stand by it. ....... Thank you Everybody ! ! ! : o )

Beautiful showroom and so much to choose from..... however, I cannot pay my money without a call…read moreback to schedule service. Communication is awful from the sales team. I wonder if the owner is aware of all of the business that slips away from them due to a simple phone call? Definitely not a place I would ever want to involve in a project of mine. If they aren't even communicative BEFORE you hand over your money, I cannot imagine the nightmare they would be after! So many better options in the area.

I have to agree with the terrible customer service. This is store is extremely close to my house…read morebut I will go out of my way not to go there. Its unbelieveable the attitude you get when you check out. They literally dont even say hello when you ring out. Super awkward. I went to the grocery store for lawn bags the last time I needed them which is further away! It puts me in a bad mood to go here. Just go somewhere else- anywhere else!

I live 5 minutes from this place but go out of my way to go elsewhere. The customer service is a…read morecomplete joke. The staff that works here is obviously disgruntled. Now that TSC has opened up a few doors down there is absolutely no reason to shop here at all. I can't imagine that this place will be open much longer. Too bad because I'd typically try to avoid the big box stores.

love harbor freight this incident will not stop me from shopping there. I called on the phone and…read morethe employee told me he didn't have pipe taps. Harbor freight has everything in tools. I couldnt believe they didn't so I stopped at the store and asked again , same thing, but he turned around to find the manager. Manager gave us an isle. , sure enough you had 2 or 3 different sets of taps. I went up to ring it out and the same Store manager was there. I told him he should inform his employees to not say you don't have something until they check. The manager said not to tell him what to tell his employees. I said I was just trying to help. He said I think your just being rude. I then said this store must be employee always right customer always wrong. He then said that is what I was talking about you are being rude. He then said I will help the next customer and 6 left

I could spend all day in this store. It's got so much to purchase. Now my wallet says otherwise…read more The staff always greets me as I walk in. The shelves are normally fully stocked. I very rarely have to ask for assistance. But when I do. The staff knows where the product is that I'm looking for.

Worst customer service ever. I called to speak to appliances about delivery of a washing machine…read moreand stove. No one in appliances ever answered the phone. I called again to try an operator thinking she/he would transfer me to appliances. When I asked about delivery for the washer and stove, I was told it would be better if I went on-line! REALLY. I called Stewarts TV and Appliances and got an answer in 2 minutes. Home Depot has lost their customer service compass. The person I spoke at to Home Depot was rude, hard to understand, and couldn't get me off the phone fast enough. So, my business goes to Stewarts.

Carpet install has a wonderful scam, went in with measurements that had just been done with a 3d…read morelaser scanner camera for legal purposes, still have to pay $35 and wait for them to come measure.

We wanted to replace all countertops in our kitchen. Melissa Donahue made the experience extremely…read moreeasy. Many choices of quartz to view and able to bring home samples of ones we liked. Having that option made the choice easy. Melissa was very knowledgeable, pleasant and sought to make it an excellent experience.

Service Requested was fantastic quality of counter tops perfect value excellent they did a…read morefantastic job installing countertops