Service Requested was fantastic quality of counter tops perfect value excellent they did a…read morefantastic job installing countertops

They did a great job installing our countertops and full height splash. Our job was difficult and…read morethey knocked it out of the park. The template guy, and install team was great. Very professional and respectful of our home. The lead time was a little longer than originally quoted but worth the wait.

Bed Bath & Beyond is a go-to for several items in my house, specifically Starbucks Verismo coffee…read morepods since with a coupon, it is the best price around. I would never shop in a BB&B without a coupon, as their prices are usually higher than CVS or Amazon, but are competitive with coupons. Also, you CAN use coupons on top of sale items, which is great! I was at another location when I purchased coffee pods, and a sign read they were 20% off, and I used my 20% off coupons on each box. I didn't realize until I got home that the original sale price wasn't reflected, and after a quick phone call they told me to bring my receipt to any store and they would refund the $15 difference. I went into this store a week later and the employee was very difficult and short with me about my receipt. It was a relatively simple fix, but she spent 5 minutes trying to argue that I did have the discount and that was end of the story since they were currently not on sale, and kept going in a circle acting like I was incompetent. She finally got a manager who looked up that in fact the items had been on sale and he was able to refund me the discount. I won't let one employee deter me from a store I enjoy, but her hostility was not appreciated! All the employees on the floor I've encountered have been super friendly and always smile at customers. If they can't answer a question, they are quick to enlist help from co-workers. The store is well stocked for it's size, and they always have clearance sections and lots of holiday/seasonal items.

Rude and slovenly at best. Argued with me when I returned a once used $26 made in China wok that…read morehad delaminated all over our stir fry and ruined dinner. I wanted to exchange and asked if they had any brand name oriental cookware and the response was no, look online. This store is full of expensive buyouts and junk. I saw the same wok for sale at Target for $14.99. Walmart had a similar one for $5.99.

I visited Prosource a couple of times in the past (ordered carpeting, tile, and hardwood flooring)…read morethrough them in the past) and saw that they now had Glass Shower doors (and we were in the market for new shower doors!) . I requested a quote and followed up a few times...never did receive the final quote (I received one quote but it was the wrong frame material and there was supposed to be a corrected quote...that I never received" AND the quote did not have any approximate measurements on it so I could not accept it as ut was submitted anyway...strange that it was EXTREMELY (3x the cost) expensive compared to the custom glass quotes (2) I received. (I suspect the dimensions that the company quoted were incorrect but there wasn't anything written on the quote) The last I heard (SEPT 2) was "We have a new Basco representative, our pricing must come from but he has not gotten back to me yet. As soon as I receive it, I will get the quote over to you. Sorry for the delay. " I never followed up after that. The reason I go to Prosource is they have a list of decent installers (at least for flooring and tile) And the people working at ProSource used to be extremely knowledgeable....I did not get that impression this time.

One star because YELP doesn't allow zero. **BUYER BEWARE** DO NOT USE THIS CARPET WHOLESALER…read more As I write this, I have had padding and exposed tack strip throughout my entire living area of my home because the salesman at Prosource can't read basic measurements and do simple math to correctly order carpet for a room. He failed to order enough carpet to cover it, so when the installer came out it was a foot and a half short. THEN they wanted to charge me almost $700 MORE to reorder it correctly. Meanwhile all my furniture has been sitting outside under a tarp for 2 days while I tried to resolve this with them. Horrible customer service. ABSOLUTE RIP OFF. There are many places you can but carpet. Go ANYWHERE but here.

Kevin Teppo is dishonest, does poor work and cannot be trusted to show up…read more My wife found him on Angie's List. For THREE HOURS (as a result of his pace, not hers), they walked room to room while my wife typed up every detail of what Kevin said he would do and how much it would cost. This included mostly painting but also a few handyman type tasks. They then printed and signed every page. The work started slowly. He was mudding almost every wall to make it perfectly smooth before painting it and then waiting days to paint it. We said up front that we didn't want that. It's an 80 year old house. The walls were smooth enough. They just needed a fresh coat of paint. We pleaded with him to please just paint them. Since he was wasting so much time waiting for mud to dry, my wife asked him to use that time to knock out some of the handyman tasks. He said he wanted to discuss how much he would be paid to do them. What!? We have his signature and my wife's signature on the page with the handyman tasks explicitly saying the work was included in the original quote. We agreed with him to knock a few things off the list if it meant he could accelerate the pace of painting. He later pulled me to the side and said, "I really wish you had been here when we did the estimate. You know how women are. They can be very emotional and irrational." I told him that I didn't appreciate his insulting comment and that the nature of their disagreement had nothing to do with her being a woman; it had to do with him not doing what he had committed to doing. He didn't realize that our security system included cameras and that it recorded people's comings and goings. We twice caught him in lies regarding the amount of time he spent working in our house. From almost the beginning, he came to my wife telling her a sob story about his cash flow situation and asking for advances. A mistake my wife readily admits today is that, in the interest of 1) giving him the benefit of the doubt, and 2) not wanting to exacerbate the tension already between them, she agreed to give him more and more money ahead of the work being done. Once he received just over $7,000 of the originally agreed upon $9,000, he stopped showing up, even though he hadn't done half the work. Then, knowing we were in a time crunch he, at the last minute, tried to extort us for more money. When I finally told him that we had finished the work ourselves and that he owed me part of the money we had paid him for work he did not do, he threatened to put a lien on my house, threatening to disrupt the home sale process. A BAD GUY!

Teppo was called to replace a few cracked tiles in my bathroom and re grout the shower. A year…read morelater, it looks horrible. More tiles are cracked than before I ever called him. The grout in the shower is crumbling and cracked. I am outraged. Now I'm going to have to spend thousands to re-tile my bathroom. He seriously ruined everything. Never ever again...anyone know of a REPUTABLE contractor on the west side??? UPDATE: I contacted him via email just to tell him I was displeased with his work and all I asked was for the color grout he used since we have to repair it now. I didn't curse or threaten him or even ask for him to come work on it and he sent me the nastiest email reply. (See pictures). Can't believe what an angry hateful person he is. Seemed real nice...I guess he is until you tell him you are displeased...

Very expensive for the work requested. Best bet is to shop around. No work was done. Rating is…read moreprovided only because it is required to post. Estimate provided was professional.

Great place. Eclectic selection of stuff. Amazing prices. I went for heart pine flooring and they…read morehad 100 year old stock to use. Fantastic

We have used Butts Plumbing twice now - both times Sam came out and did an excellent job. Super…read morehelpful, arrived on time, did the job at a reasonable price and even offered some tips and suggestions moving forward with our bathroom remodel. Thank you, Sam!

Butts Plumbing installed a new sump pump with a back up battery pump for us. Ours was still working…read morebut it was over 10 yrs old. The upgrade has given me peace of mind and the price is much less than having to deal with a flooded basement. Collin was very knowledgeable and explained everything about the new pump in detail. The installation did not take long and my appointment was scheduled quickly and conveniently.

This is looong overdue and well deserved. I had contacted a couple of companies I liked from their…read morepics and reviews and Damian was the first one to respond, almost immediately. After talking to him and explaining my time limit and everything, he said he could do it so I hired him on the spot. Our projected start date was originally June 1st, but didn't start until June 12th due to change orders at other jobs they were busy with. Ryan was the lead on my project and they were a pleasure to work with. In the end we had a mishap with Lowes and a couple of things that Mike came out and fixed, but in the end we got our beautiful little bathroom remodel, I've referred Damian's info to a few people, and would definitely work with Damian, Ryan, Mike, and again.

Spot-On Home Improvements did an amazing job installing tile floor and updating my hallway…read morebathroom. The crew was always on time, they were very friendly and courteous, and they always cleaned each day they left the job. My new bathroom looks great and I could not be happier. I recommend Spot-On if you are interested in remodeling any parts of your house. They are a needed asset in this area.