We looked at 4 high end kitchen design companies and seriously considered 3 of the 4. One…read moreconsideration was Poggenpohl and they won our vote and trust in the end. They are very professional and know what it takes to seal the deal. From the very start, they listened to our requirements, took notes to ensure they clearly understood, visited our home to take measurements, and provided us a design to match our requirements. Typically most kitchen design companies provide 1 rendering before signing a retainer because they don't want to spend too much effort if they aren't going to win the sale. However this wasn't the case with Poggenpohl. Sam and Mike spent a good amount of time meeting with us and further clarifying our requirements. Customer service is key when spending money on high end kitchen remodeling along with value for the cost. They provided us referrals upon request, a great design, value for the cost and we feel quite sure it will be a great experience pre and post installation based on previous customers we spoke with. If you are in search of a great company who has been around many years, give Poggenpohl and opportunity to provide a quote.

Left work 2 hours early to come meet my favorite IG chef Maxine Sharf & Mom Ana at Williams and…read moreSonoma for Maxi's new NYTimes bestseller cookbook Maxi's Kitchen that debuted March 6. The staff was helpful in getting my book for me since arrived early. Bridgett was really helpful while I was waiting to give me some tips on their crepe pans and pans for making eggs. I was 1st in line and Maxi was an amazing person not just online but in person as well. After giving personalized bracelets for Maxi & her mom posed for pictures and met Doug , I continued to browse through this wonderfully laid out store. This store is their flagship store on Westheimer so they have tons of items for cooking and entertaining. Staff was friendly for the most part and willing to offer assistance. Worth a visit!!

So interesting how a person can make or break an experience…read more Got a gift from a friend, but she did not get a gift receipt. Unfortunately, due to allergies tried to exchange it. But no record of a sale and no gift receipt. Did buy something else, but guess what. They didn't ask my name, email or phone number. Learned that this is how they track purchases, so I immediately returned my items so that they could be purchased with a record of the sale. And when I asked the sales person why she didn't ask for my information, her response? Oops, I forgot to ask. Maybe that's what happened when my friend bought a gift for me.

I am an interior designer. I'm designing a new home for my client and worked with Chadney to select…read moreall of the plumbing. I can't say enough about Chadney. She is a wealth of knowledge about plumbing brands and finishes, responds to emails and phone calls promptly and worked VERY hard to keep my client in budget. I will definitely work with her again on future clients. Chadney truly made this experience fun with her vivacious personality. She always greets us with a smile and has a lot of patience with changes. I would highly recommend Baths of America for your plumbing, appliance and hardware needs. Call Chadney she's the best!

Great follow up by Michael Tran. He has been a great value to our remodel. Very knowledgeable…read moreabout all his products.

Supposedly, they sell not only beds and not only baths but also Beyonds. I'm not sure what one of…read morethose is but it is what it is. I've been in here asking for a beyond on many occasions and THEY NEVER HAD ONE. FALSE ADVERTISING. They're way too expensive and you can get better stuff or similar stuff at much better prices at some of the discount stores. This is for people that don't really mind what they're paying and just want to go to a big name brand. They do have pretty good guarantees and warranties and whatever though.

If there was a start lower than 1 I would give it. The worst customer service I ever dealt with…read more Ordered a gazebo in late July. it arrived 3 weeks later. It came with ripped curtains and nets. I called to get new curtains and nets. They sent it a month later. Then charged me for the full gazebo. This has been an ongoing situation with them after numerous emails and calls. This problem is still unresolved. Please do Not order anything from bed bath and beyond. Don't make the same mistake I did.

Years later...my kitchen cabinets are just as amazing as the day they were installed. Love the pull…read moreout drawers! Love the pantry cabinets. Hindsight, pull out drawers in pantry cabinets....but that was my rookie mistake. Funny thing, i found my design drawings from years ago....and i remember changing my layout after looking at the design for a day or two. I am glad i did. The team was great when i made the change (before i ordered my cabinets). Overall, no complaints...

Highly recommend Premium Cabinets. They were super easy to work with and always in communication…read moreduring the planning and ordering process. They provide a digital layout of the cabinets in your space which makes it so much easier to envision. Mike went above and beyond to make sure everything was perfect. The cabinets are great quality and love how everything is so customizable. Can't express how much I recommend using Premium Cabinets! (and all cabinets are soft-close!)

poor cusomer service, returned item Salesperson India said she would take care of it, she wont…read morereturn communication After calling management she called to update Poor customer service

These are the least helpful, most clueless, rude unprofessional people in the business…read more The lady at the front was too busy scrolling on her phone to help me then the other person couldn't be bothered to walk me around to store and tried to act like I was an idiot for asking to see a brushed gold light fixture. I will never spend a dime in this store. Period.

We had a very positive experience from this company. I am definitely referring them to friends…read more Job was done nicely, and finished when they said they would. We had them install wood looking ceramic tile. It looks gorgeous. We got a lot of compliments. We have three dogs, the men worked around us, and even took in consideration on where we could walk to make life easier. My husband is a perfectionist, and he usually likes to do it himself when it comes to home remodeling. He was very happy with these guys, and the company. Highly recommend them.

Overall, I'm happy with the floor installation at my home. Communication was constant and the…read moreworkers came in and did what they were supposed to do and cleaned up behind themselves.

I have many good things to say about The Showroom but I want to stress how efficient these guys…read moreare. The bathroom job below took 12 weeks due changes we requested. The Kitchen took a little over 4 weeks! The demo crew walked in on November 4th and the cleaning crew walked out on December 4th! Honest! We 1st hired The Showroom for a master bath remodel in 2008. Mark Carter is part owner & designer & Mark did a fantastic job with the lay-out & color scheme. This was a "right down to the wall studs & slab" rebuild. Demoed the old jakuzi, tiny shower, Hollywood lighting, vanity, sliding mirror closet doors & carpet. Came back with 24" tile flooring, a big glass walled shower with rain head & bench, cabinetry with bun feet, maximized the closet user friendliness & updated all lighting. We lived in that house another 10 yrs & never had a complaint about labor or materials. Good job, Mark, we loved that bathroom. We moved to a 1983 vintage house in 2018 & in September 2019 we hired The Showroom to update the kitchen. This also was a "bare stud" project. Mark now does his design work on computer so you see how everything will look & fit. The design & workmanship were good as ever & materials even better. All we knew was we needed more useable space & we had a color scheme in mind so we told Mark & got out of his way. The results are as good or better than for the old bathroom. The drawers glide as if on air & close themselves with a gentle shove & likewise, the cabinet doors never slam. We have so much more useable space we still haven't filled all the drawers or cabinets. We definitely recommend The Kitchen & Bath Showroom & would (probably will) use them again.

They did my kitchen renovation early this year, be very careful with them. I am doing my bathroom…read moreproject next year and am not using them again. If not for their secretary (I think her name is Linda), who is very responsive, I will give them a one-star.

Carlus is amazing! Created different appliance package to accommodate almost all price point. He…read morewas even to create an appliance package that can compete with most packages you can get a Lowe's. The whole team is amazing and look forward to continue working with them... thanks for adding sparkling water to the offerings

My husband called to see if there were dryers. They had him drive all the way over there. There…read morewas only 4 dryers so my husband gave me them numbers of dryers we saw online. They told him one was in Houston and1 in Dallas and we would have to go get them. why not tell us that on the phone so we don't waste our time driving over there Ridiculous!