First of all the order was more than six weeks late. When they delivered all of the boxes, it took another two weeks for them to finally have someone come out to assemble the cabinets. I was told it would take two days. It took closer to three weeks. In my defense I'm not a Designer and I trusted them. and actually, it was a partial design. Right off the bat they quoted me the most expensive cabinets at $94,000. When I talked to my contractor and told him he said they shouldn't be any more than $40,000. So I called Mike and I told him and he said oh well we can get the price down we can go with a different line. They got it down to $49,000. After they reduced the price, they said because I'm saving so much money that I could haul off all the trash at my own expense and there was a lot of it. I had to have my carpenter fix their design, which cost me a few thousand extra dollars. I had given my check at the end of January and I didn't finally get my refund until June. I asked repeatedly for the check. I was told that they had to move money from one bank account to another, and that then Marilyn upfront would be getting it for me, and after several months, I called Marilyn, and she knew nothing about it. So basically they floated on my money for months. We discovered in the cabinets where they hung them on the wall. There are several holes that are going to have to be patched and painted. You can see them on the pictures. I'll post. All I can do is warn anybody looking to redo their kitchen, not to use this irreputable company. One of the saddest parts is one of the owners was one of my daughter's best friends and I thought he'd take care of me but instead he tried to fleece me. Their installer would show up around 10:30 and leave by three every day, which is one reason it took so long for them to partially finish the job. They left several things off like the molding around the floor, things like that they didn't do, but at least we found the materials and my carpenter was able to use them to finish the project that I had paid so much for. I would use these people at your own risk. Also on the glass front cabinets I had to have glass shelves made because it looked horrible having the wood shelves in those cabinets. read more
