Both purchase and installation went well. Sales personnel and installers were very professionalread more

Sales staff (Kandy Cooper) and installers did a great job. The house was cleaner when they left…read morethan when they arrived.

I had such a wonderful experience working with Peyton over the past couple of weeks. She helped me…read moreselect and design all of the tile, as well as choose the countertop slab for the bathrooms in our home, and she was incredibly helpful throughout the entire process. Peyton has a fantastic eye for design and did an amazing job helping me pull everything together. She was knowledgeable, attentive, friendly, and really took the time to understand what I was looking for. Her customer service was exceptional, and she made what could have been an overwhelming process feel easy and enjoyable. I would highly recommend working with Peyton if you're looking for someone who has great design instincts and genuinely cares about her customers. She was wonderful to work with!

Our first impression of Arizona Tile was mixed. The entrance is somewhat difficult to locate and…read morenot very visible, but once we found it, we were greeted by a friendly front office employee who promptly escorted us to the showroom after we asked where to find travertine and porcelain tile with a travertine appearance. Unfortunately, that was where the positive experience ended. We spent approximately 5-7 minutes in the showroom looking at products on our own. During that time, we observed at least four employees walking around, several focused on their cell phones, yet not one acknowledged us or asked if we needed assistance. At that point, we concluded that the business must be doing well enough that it could afford to overlook potential customers. We left and drove across the street to Bedrosians Tile & Stone. The difference in customer service was immediate. We were greeted as soon as we entered, asked about our project, and an associate personally guided us through the showroom to help us find exactly what we were looking for. Ultimately, we purchased approximately $46,000 worth of tile from Bedrosians--business that could have easily gone to Arizona Tile had someone simply taken a few minutes to assist us. Based on our experience, I would not recommend Arizona Tile, particularly to homeowners or non-contractors seeking guidance. If customer service is important to you, I highly recommend Bedrosians Tile & Stone, where the experience was professional, attentive, and customer-focused.

They were efficient and professional. Our tile floors look like new. I'd recommend using their…read moreservices.

These guys are excellent! Called them to clean some grout in the house and the showers. The grout…read morelooks cleaner and better then the day it was installed. They used some type of color sealant after a deep cleaning to keep it looking good. While there, I asked them about sealing some natural stone I had, and ended up asking them to just do it while they were there. Very accommodating and patient with all my questions. The value for what I got was well worth it to me!

A lot to choose from. They offer shutters, tile, flooring. We had Duane and Dave help us. Both nice…read moreguys. Honest, funny and very helpful. Good store. Good customer service.

Had a great experience with One Stop Tile Shop. All the employees are friendly are accommodating…read more They have a nice selection of solid flooring, backsplashes and more. Ordering was flawless. Returning unused unopened material was easy peasy. Andy even researched information on the tile we picked out and made sure we got it right away from thr same lot as the sample we had fallen in love with. They are not the least expensive, but they are competitive and they quoted us the same price as we received from another company without knowthing their price. The do charge freight. Thr big box stores/home improvement stores don't. I still went with One Stop to guarantee getting the tile from the lot we liked and to support local businesses. They had been so good to us for over a year. We ordered off of the measurements my husband gave along with the company who installed our flooring. Plus a cushion. Note needed materials can change for many reason different reasons. We had travertine downstairs so when installing in our family room they needed to use an extra thick layer of thinset to raise it up higher which was an added cost later. Things are unforseen sometimes. My husband works with flooring contractors and understands this. We also wanted to be able to go upstairs where our bedrooms were so we upgraded some of the thinset to rapid set. That way we could walk on it a couple of hours after install rather than the following morning. They do not install flooring as they are not licensed. They do offer business cards to you of companies they know. I highly recommend you use your own. Research reviews, or go with a recommendation from someone you know. Some helpful advice having flooring installed. Double check the tile and make sure that it is what you ordered. Not home? Use your cell phone and photos! Make sure it is being installed properly. Not home? Ask for a photo of a small dry layout or once they are starting a photo of the first few feet. Wrap electronics in plastic. Cover furniture. Flooring contractors don't do this. We would all love for it to be a perfect world, but unfortunately the trade world is far from it and you need to keep up with what is going on. Even long distance. Make sure you have a cushion of funds for thr unforseen in case something comes up. If One Stop doesn't have a tile you like give them thr information and more than likely they can get it for you!

5/5 Stars Outstanding Knowledge and Service! We had a…read morefantastic experience working with Gila Cabinets and Stone. Troy was exceptionally knowledgeable, patient, and thorough throughout the entire ordering process. He took the time to answer all of our questions, guided us toward the best choices for our space, and made ordering our cabinets seamless and stress-free. If you are looking for top-notch customer service and expertise, I highly recommend asking for Troy at Gila Cabinets and Stone!

Beautiful showroom, although it's only about 1,200 sq ft. (?) False advertising. We found a…read moremagazine announcing their newly expanded 150,000 sq ft "show room," it's not a show room, it's a huge warehouse and you can't just walk in and look around. We couldn't get anyone to help us. We were handed a piece of paper to complete with our information. Apparently you need an appointment, however the ad didn't say that. We went there because they offer 3D drawings and design. We wanted ideas. We drove 40 minutes and turned around 15 minutes later and went home. Apparently it's geared toward contractors, not individuals. We may use them later, however our first impression was cold.

Pierre at Place of Clay is the best! I live in California and had a small repair project that…read morerequired a few pieces of 8" by 8" Saltillo tile. Finding real Saltillo in California has become next to impossible for some reason. No one seems to carry it anymore even though we have so much Spanish architecture. Fortunately a google search helped me find this place. Thank goodness Phoenix still values good Saltillo. I called and was treated very warmly by Pierre. I sent him a few pictures of the missing tile and he was able to find just what I needed. He sent them out to me in California and they were packed so carefully that they arrived in perfect condition. I can't thank him enough for the excellent service. I was finally able to complete a repair that I had almost given up on. Thank you Pierre and thank you Place of Clay!

Still updating my house so thus is my 3rd time visiting and Mr.(Lino) Juarez. He is still there and…read morestill providing great advice. As previously said, I've been to the big box stores looking for stuff. But when you try and find somebody to find out if a certain tile has been sealed or how to put it down? And what will hold it? Or how to maintain it? There just isn't anybody who knows. Mr.Juarez has all that knowledge of thirty plus years working in the industry and he can/will provide you with some valuable information; so that you don't get stuck with something you're not going to use. It's always a pleasure going there, knowing that i'm going to get what I need. Mr.Juarez is a very professional and personable owner that still cares for his customers. Highly, highly recommend for any tile or home decorating ideas!

Guy at loading dock incredibly aggressive and nasty. Immediately opened my truck door before I had…read morea moment to say please give me a second to see where would be best.(I have to be careful with weight due to spine injury and wanted tile in a spot easy to unload and travel friendly. Have been patiently waiting for the high quality tile I ordered.) Rather than give me even 30 seconds he aggressively shoved to other side of vehicle. I said please can you just give me a moment to see where to put these. He then glared at me and said fine load yourself. I asked for manager, who was polite and gave me the 15 seconds I requested. Pretty shocking.

We bought it at Lowe's. Did not expect to see it there and discounted. I'm a professional Designer…read more Emser is very good quality product. Clients very happy with the way the 2 different jobs turned out.

I normally don't write bad reviews, but I hope this review helps someone avoid the nightmare and…read more10's of thousands of dollars wasted on flooring recommended by Prosource. During a significant remodel of our home, we relied on ProSource of Phoenix to help guide us through major design decisions and provide quality products worthy of the investment we were making. One of the largest and most important selections was nearly $30,000 in Mohawk engineered hardwood flooring (a product we were assured by ProSource would bring both beauty and durability to our home). Mohawk floor was recommended by Prosource. Unfortunately, when serious issues arose with the flooring quickly deteriorating and splintering, ProSource chose to hide behind Mohawk's denial rather than truly advocate for their customer. Instead of taking ownership or helping push toward a meaningful resolution, they essentially became paper pushers for the claim process. Two independent investigators identified flooring issues and no evidence of our misuse. As homeowners, we were left dealing with a defective product, mounting stress, and an estimated $10,000-$12,000 in labor costs, while the only resolution offered was replacement minimal material with no labor compensation. That is not what we expected after making such a substantial investment through a design and flooring professional. A company's value is proven when problems arise, not just during the sale. Sadly, our experience left us feeling unsupported and abandoned once the transaction was complete. Think twice before investing substantial money into products and promises that may not be supported when things go wrong.

This review is specifically for Cici - She was so great with every step from the ordering process…read moreto right before the install. There was a glitch in the computer system so I ended up with a different color and she was right on it and got the right one ordered. I HIGHLY recommend this company and can't thank Cici enough with her exemplary customer service.