Julian was a goat, as well as a lady from the geek squad, helped me out a lot. Will be coming here…read morefor my repairs when i have all of my parts.

I brought my brand new laptop in because the display complete gave out. Geek squad shipped it off…read moreto get repaired, and when I got it back the speakers were completely shot and did not work at all! When I brought it back to geek squad they gave me a very hard time and kept asking for my personal account passwords. They are now unreachable and refusing to fix my laptop even while it's still under warranty!

We needed two TVs and so we did research (Best Buy, Costco, Amazon) and decided to go to Video Only…read moreto check them out since we had never been there, but heard the ads everywhere. The reason we went to the VO store is because TVs have changed so much (and are constantly changing) and we wanted to chat with someone knowledgable about TVs. Granted each seller has their own preferred TV brands that they sell, but it was great to chat with someone about the brands, types, sizes and comparisons. At the Salem Lancaster Video Only store that person is Doug. He was SUPER knowledgable about the TVs and the different types and amenitites on each. He scrolled through the competition prices on line with me and explained in detail how Video Only sell their TVs, pricing and warranties, etc. He was extremely detailed so that everything was clear. Once we decided to go with the TVs at Video Only (two different brands), he gave me extremely valuable tips for setting up our TVs at home and was just an amazingly personable, professional employee. I even called him ON LABOR DAY when I was having trouble setting up one TV and he was there and told me what to do. It worked flawlessly. Doug at Video Only has made me a believer. Ask for him if you go to the store and you won't be disappointed!

After going to the usual big box store to purchase a high end soundbar they were advertising and…read morefinding it wasn't in stock I drove around the corner to Video Only. I left with exactly what I wanted at a terrific price. Thanks Hayden for the demo of the system and for making this purchase such a pleasant experience.

He fixed my problem ish, I requested a computer screen replacement but the screen was glitching…read moreafter two attempts to replace it. It was about over $200 and I Ended up just buying a new computer unfortunately as he advised that buying an apple screen costs just as much as buying a new one.

I had an unexpected screen failure on my laptop. Eric rush-ordered a new screen and installed it as…read morepromised. When I picked up the repaired laptop, I asked a technical question about something unrelated to the laptop and he helped me troubleshoot that issue as well. The price for the new screen and installation was reasonable. I highly recommend Salem Geeks for your tech issues.

I had the WORST experience at Verizon in West Salem today !!!…read more I had upgraded my Iphone there in August the employees were extremely nice, humorous, and seemed competent. The transferring of info from my former Apple phone to the new took quite some time that day hence i had to rush out. I did not realize that many of the issues I had with my older phone seemed to be transferred to my new phone. Due to severe illness these past 2 months I only had the time and ability to stop in to this Verizon location today. Upon entering a very glum, expressionless man finally looked up (when I was about a foot away from him) and somewhat "greeted" me. His name was Kyle. He had zero people skills and was unwilling to assist me with even the most minute task. He suddenly said " there are cameras & audio all around here ", perplexed I said "ok & that matters why?" He then told me to turn my head to the right and read the signs. Again, extremely confused I asked "ok ... and...? " He curtly told me they are NOT a Verizon company store, he was unable to assist me BUT he could sell me a new phone !!! He even suggested I buy a phone other than an Apple .. ?!? WHY ? He told me to drive to Keizer where there was a "company store". I asked at least twice to speak with another employee or supervisor, he said he was the only one there. This was appalling service from a most disrespectful, unpersonable young man !!!! Evidently the "non company" stores are only there to upsell customers not to assist them post purchase ! Horrific ! Verizon should certainly vet those retailers who represent them more thoroughly. Minus 10 stars for this location

I rarely write reviews, but I had to in this situation. I went in on 9/18 around 5:00PM. There were…read moreno customers and only one rep. I needed a new phone which I did get later in the day at a different location. The rep that worked there was one of the most condescending human beings I have ever met. He tried to make me feel stupid about every question I asked. I don't know how this person can be in customer service. The other location, the rep said you are the third customer to come in today to complain about him. This person is losing you business at an aggressive level.

With an important business trip looming and a screen fritzing out for unknown reasons, I was faced…read morewith a tough choice. I knew the vendor repair service turn-around would be at least a week, while working with Reboot was a total unknown. I brought my machine in and got an immediate, and most importantly CORRECT diagnosis, and this team worked to get my parts rush-delivered. When the part came in, I popped in and they turned the entire job around in under an hour, and they even saved my old webcam-cover-sticker and situated it on my new screen. And all the while, I saw and heard them attentively listening to and offering real, practical advice to each customer that came in; not trying to upsell or pressure people into work they didn't need done. These are real pros, who have attention to detail AND empathy. Would work with them again in a minute, but based on the quality of their work, I'm sure I won't have to.

they are a money pit. Quit while you are ahead. It's like a junkyard th sells a transmission…read morefilled with sawdust. Good luck

Kam was very friendly and is trying to help me get my iPhone 17 fixed even offered to personally…read moretake it home to look over it! And helped get my old phone back up and running so I can go to work and get texts! thanks Kam your the best!

I have went in 3 times to get assistance. One employee on duty. One time I visited the employee…read moresaid " Welcome in wait time is one hour"

Pretty mid Target. Lots of shelves were empty, teenagers just running around, and it was dirty in…read morethe restroom and the aisles. Wouldn't come back.

Overall this is a nice Target but I'm really disappointed in the accessibility that limited my…read moreshopping. The go backs by the dressing rooms had spilled out into the plus size section with 4 large overflowing carts. I could not move them to browse through the racks. I was able to speak with a manager in another section but nothing was done during the time I was there. This is unfortunately a common problem at Target due to the location of Plus Size racks. And I would bet poor sales in that section are common due to the horrible shopping experience. Do better Target.

During Christmas I purchased two laptops for my 10 and 12 year old sons. They were thrilled to have…read morebrand new laptops. Three months later my 12 year old's laptop just stopped working. My husband contacted Microsoft and they told him to take it to radio shack. We had other shopping to do and drove to the Radio Shack in Salem. We were informed that they could not do anything because my son with Autism took off one key by accident (he is fascinated with how things work) This had nothing to do with the laptop not working, but I understand that employees have to follow policies. I thought about looking at a replacement and the employee was very rude. He said "you get what you pay for" and said it was no surprise our cheap laptop quit so soon. He showed me laptops in the $1000 range and told me that I needed to buy one of those or something nicer if I wanted my children to have decent laptops, implying that I was a cheapskate who bought my kids two pieces of junk. He did this in front of my children. I am not paying $2,000 for laptops and do not appreciate being told I am cheap in front of my children. I will not go back.

Just had my worst retail experience EVER at North Lancaster Store. Rudest person I have ever…read moreencountered in retail works there. Absolutely no customer service skills. Very terse and short with all customers. I know the job probably sucks, so whatever. I had waited 20 minutes to get help because I needed something from the stock room, and had to wait while she activated someone's phone. No one else was working there. Fine, I understand that. Not her fault they are understaffed. Then she got my stuff from the back. The item was on sale, but then she had to do some extremely complex transaction and then go back to the stock room to print something and then scan it so I could save $5 bucks. I commented that their system seems rather antiquated. Then, of course, she had to see my ID even though Master Card policy prohibits requiring showing positive ID. I told her, fine, but that it is against Mastercard policy. Look it up if you don't believe me. It"s my pet peeve that I have to go through a bunch of BS to prove my ID at a retail store, when I can just punch in my card number online and be done. Some weirdo standing there (people were starting to line up in random locations) then asked my "why are you so rude, when she is just doing her job". He was very aggressive, and I realized that the clientele in this place by-and-large seems pretty sketchy. He may have had a point, but that lady and that cluster**** of that place just brought out the worst in me. That guy and I proceeded to have an argument right in the store. He told me the batteries I was buying wouldn't last 10 minutes, and I told him how rude it is of him to insult these fine Radio Shack product.s. He kept right on blabbering about my rudeness as I walked out with my purchase (which I now wish I had just abandoned the whole thing). Well, let's just say my days of Radio Shack are over. To that fine upstanding citizen and that stellar customer service provider, you need not worry that I will ever again bring my rude self into Radio Shack.

Purchased a Frigidaire Galley 24 dishwasher. Was told that it is brand new in perfect working…read moreorder. My wife wanted to make sure that it had no front door dents, etc. Picked it up around 5pm in the dark. Chris was on duty & helped load the dishwasher on it side in my carpeted pickup. When I got home to pull it out I noticed that a foot was broken. I had to call 3 times to get it changed out. After installing the dishwasher we pulled off the protective film on the door of the dishwasher only to find out two large creases & a number of small dents that were not visible with the protective blue film on. We have placed two calls again & are still waiting for a return call. I also have pictures.

One of my best experience so far and I was dreading this. Chris, was amazing and VERY helpful.read more