I told him to cut me a key, he cut two keys and was insisting that I told him to cut two keys, what…read moredo I need an extra extra key for. Also he only takes cash, which was inconvenient.

I just wanted to leave a review so people know what to expect. Walked in today to get some a hole…read morepunched in two watch straps. Asked him how much it'd cost - he just took my straps and asked me how many holes, sizing of holes, etc. Proceeded to punch the holes without quoting price. Ended up being $6 which was the max I was willing to pay anyway, so I just let it go. They're cash only and I didn't have any coins on me so I gave him a $10. Him: "no change?" Me: "yes, change" Him: "$1.50?" Me: "$4 " Honestly it felt awkward af. I felt like I should've just pulled out a $5 and told him it's all I got on me lol, the way he didn't even quote me the cost before punching the holes. I think he probably would've respected that.. or maybe expected it. I've went to Pi's before to punch a hole in a strap and the gentleman didn't even bother charging me. I honestly think that people should be paid for their labour, but that no upfront quoting thing and then asking for more afterward really rubbed me the wrong way. The hole punches were fine, so you're able to deal with the way this gentleman does business, go for it!

Great service. Very grateful to have my boots repaired. Saves me looking for new ones and having…read morethem go to the dump. Will definitely return. Support this local business!!

Great experience here. Very honest and fast. Nice to see an old fashioned shoe repair shop with a…read morepolite young man working with his grandfather. They found a great solution to repair my wife's 'modern' shoes that was very inexpensive. Hard to find a fine old business like this anymore. Appears that they do all kinds of leather work as well as shoes. You weekend Harley warriors might want to check this place out. From what I saw.

Super fast service, i gave my leather arizona birks and got them back in 2 hours with cork renewed…read moreand leather glued to the sole. Good work

I have feet problems from polio since before the vax resulting in 2 different size feet and a leg…read more1.5" shorter then the other. Foot wear is an issue for me. I have seldom had a pair of shoes etc that would fit or could be altered for the leg lengths; so, when I find a pair that does fit I nurse them along for literally decades. To that end I have searched constantly for a good cobbler and found one here. I NOW have a pair of slippers (first time ever!) custom made sandals repaired after not being able to wear for 15 years, and an old pair of sneakers with a replaced heel. 3 visits, 3 perfect outcomes. Unfortunately, he is not in his 20's or 30's so I hope he stays in biz for as long as I need him...as I'm not young either! Quick, perfect and knows his craft well.

Just needed to add a hole to my leather belt. Called a few…read moreplaces and Minh said bring it in and I'll do it free of charge. With the hole cutter it only took 5 seconds but other places were going to charge $ 2 to $ 5. Thanks Minh.

Priced fairly (cash only though). Location is ample of parking so that's a plus…read more Repaired my Birkenstock sandal to a usable state, I was going to throw this away before I brought it to Alex and he made it to 70% new.

I always take my shoes here. I've only had one pair they…read morecouldn't fix for me. Fast turn around unless I bring in 10 pairs. All the heels last way longer than they do from the designer and they turn out looking good.

The reply thoroughly explained what needed to be done, and provided a quote for the work we needed…read more The price they quoted was reasonable and they recommended that we only do the front of the shoe now and the heel as it deteriorates, to save us that expense at this time.

My sister recommended this shop so I bought my husband's bag here. The bag needed new buttons,…read morestitching and a sealant coating (bag was falling apart at the seams). The bag was ready for pick up after a 3 week wait because the coating needed time to dry. It looked great at pick up and my husband is very pleased with the work done. I thought the price was very reasonable for the service. They also sent a text message when the bag was ready which is great communication on their end.

Really wish I read these reviews before taking my luxury boots here! I am truly appalled that this…read moreplace is still in business. I came here out of convenience and will never be back. Do not come here. I dropped off the boots and asked to see what type of bottoms they offered. Shop owner, who barely speaks a lick of English, seemed to laugh at me like I asked a dumb question - "well of course they'd be black". I was referring to the patterns of course! After communicating (with some difficulty) what I was seeking, he took a pen and drew 4 X's on the bottom of my shoes. I cringed a little because these were brand new but thought it was normal procedure for them. After all, these were the black bottoms of the shoes and nobody would see the marks anyway. Then it was time for me to pick up my boots. I did not have my ticket on me which admittedly was my fault, however I did have my payment receipt with the credit card number, date and time on it. Further, I felt that my phone number or a description of the shoes and size would suffice. I was willing to cooperate or provide whatever information they needed. They do not have a bell to get anyone's attention so I was left standing there for a few minutes before someone came to help me. As soon as I stated I had no ticket the staff (another man) got angry and told me I couldn't pick up my shoes. Fine. My mistake. Asked if there were alternatives as it was the end of a long work day for me and I did come by to pick my shoes up on the way home. He grunted "not my problem, you can call the police". Also told me to speak with the owner, i.e. return the next day. The man proceeded to tell me about the time the shop lost $500 because they apparently let someone pick up shoes without a ticket. It would be silly to follow his advice and call the police. I understand that as per their store policy I could not pick up without my ticket. That's entirely within reason. I am also sorry that the business went through such a loss in the past - but I will NOT tolerate rude behaviour. If the man alleged he had been here for 45 years, it scares me to think how many people (and evidently several according to other reviews) he has poorly treated in the past. When I returned the following day (today) I voiced my concern to the owner over how rude and disrespectful the staff was. Again, I struggled to understand the owner but I do know that he did not once apologize for my negative experience. He also referenced the $500 story but frankly, I said I was here to pick up my shoes and not argue further. I'm not entirely satisfied with the craftsmanship either, to be honest. My shoebox also managed to come back with a black scratch on the top and a few punctured holes as if they worked on top of it. It is my mistake for not doing my research before trusting this shop with my beautiful and expensive boots, but now I am writing this to warn others to stay away from this place. Truthfully I regret not coming right away to pick up the boots on the day they were ready for pick up. Avoid, avoid, avoid!

Took a pair of shoes that I loved for a simple repair. I needed the edges glued down a bit because…read moreit was coming away from the body of the shoe. He completely wrecked the front of my shoe. It looks much worse than it did before. The front part has bits falling off of it and there are crusty clumps of glue all along the seams. It's a shame because we had come here several times before and they were alright. The quality of service and repair just diminished over time.

Consistently great workmanship and service. Have gone here for over 10 years. Nice to have…read morereliable service.

I've been going to this man, Dan, for a very long time and I always impressed with his work, the…read morespeed at which he does the work and the fair price that he charges. If you are looking to have any work done to shoes, boots, belts, saddles, or pretty much anything do yourself a favour and stop in to his place on 56th Ave. You will most certainly not be disappointed.

Phil and his staff did a wonderful job, price was worth to resole my work boots, the original sole…read moreonly lasted 9 months. I called ahead for an estimate, Phil answered the call and I ask how much to resole my work boots.

Great Shoe & boot repair and sales & also does engraving work . I had Phil resole my beloved…read moreBlundstone boots will get several more years out of them for way less than buying new ones ! Also had him redo my Dayton boots several years ago.. great workmanship! Definitely would recommend this shop !