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    Alex's Expert

    4.2 (13 reviews)
    Closed 9:30 am - 5:00 pm

    Services - Alex's Expert

    Shoe cleaning

    Shoe dying

    Shoe repair

    3 More Services

    Shoe resoling

    Shoe shining

    Shoe stretching

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    $20 - Small Leather Bag Cleaning
    Glorie B.

    I used to go to this place for shoe cleaning or repair and I'm always pleased with the excellent service. I haven't been in a while until a few days ago and I was surprised to see another man working and asked where Alex was? He apparently retired and sold the business last year. I came to have my small leather purse cleaned and had a quick chat with the new owner named Minh. He gave me a $5 discount and said that he will make my purse look new again! He was very nice and friendly. He charged me $20 including tax and was asked to come back in 2 days. I wasn't rushing so 2 days was fine but I'm pretty sure he can also do rush or overnight service. Just ask. I was really excited to see my over 10 year old purse back to life again! It was very clean and shiny! He was true to his words! I was very satisfied and will definitely come back for cleaning and repair in the future!

    Screenshot from Google Maps.
 Park near CIBC, walk past the A&W

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    11 months ago

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    1 year ago

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    10 months ago

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    10 years ago

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    10 years ago

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    7 years ago

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    6 years ago

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    7 years ago

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    4 years ago

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    9 years ago

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    11 years ago

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    7 years ago

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    10 years ago

    Got the heels replaced on a pair of boots - super neat job and only $25! Very friendly and helpful service.

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    Review Highlights - Alex's Expert

    I came to have my small leather purse cleaned and had a quick chat with the new owner named Minh.

    Mentioned in 3 reviews

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    People searched for Shoe Repair 1,120 times last month within 15 miles of this business.

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    Lansdowne Shoe Renew - Clumps of glue.

    Lansdowne Shoe Renew

    (32 reviews)

    Golden Village

    Really wish I read these reviews before taking my luxury boots here! I am truly appalled that this…read moreplace is still in business. I came here out of convenience and will never be back. Do not come here. I dropped off the boots and asked to see what type of bottoms they offered. Shop owner, who barely speaks a lick of English, seemed to laugh at me like I asked a dumb question - "well of course they'd be black". I was referring to the patterns of course! After communicating (with some difficulty) what I was seeking, he took a pen and drew 4 X's on the bottom of my shoes. I cringed a little because these were brand new but thought it was normal procedure for them. After all, these were the black bottoms of the shoes and nobody would see the marks anyway. Then it was time for me to pick up my boots. I did not have my ticket on me which admittedly was my fault, however I did have my payment receipt with the credit card number, date and time on it. Further, I felt that my phone number or a description of the shoes and size would suffice. I was willing to cooperate or provide whatever information they needed. They do not have a bell to get anyone's attention so I was left standing there for a few minutes before someone came to help me. As soon as I stated I had no ticket the staff (another man) got angry and told me I couldn't pick up my shoes. Fine. My mistake. Asked if there were alternatives as it was the end of a long work day for me and I did come by to pick my shoes up on the way home. He grunted "not my problem, you can call the police". Also told me to speak with the owner, i.e. return the next day. The man proceeded to tell me about the time the shop lost $500 because they apparently let someone pick up shoes without a ticket. It would be silly to follow his advice and call the police. I understand that as per their store policy I could not pick up without my ticket. That's entirely within reason. I am also sorry that the business went through such a loss in the past - but I will NOT tolerate rude behaviour. If the man alleged he had been here for 45 years, it scares me to think how many people (and evidently several according to other reviews) he has poorly treated in the past. When I returned the following day (today) I voiced my concern to the owner over how rude and disrespectful the staff was. Again, I struggled to understand the owner but I do know that he did not once apologize for my negative experience. He also referenced the $500 story but frankly, I said I was here to pick up my shoes and not argue further. I'm not entirely satisfied with the craftsmanship either, to be honest. My shoebox also managed to come back with a black scratch on the top and a few punctured holes as if they worked on top of it. It is my mistake for not doing my research before trusting this shop with my beautiful and expensive boots, but now I am writing this to warn others to stay away from this place. Truthfully I regret not coming right away to pick up the boots on the day they were ready for pick up. Avoid, avoid, avoid!

    Took a pair of shoes that I loved for a simple repair. I needed the edges glued down a bit because…read moreit was coming away from the body of the shoe. He completely wrecked the front of my shoe. It looks much worse than it did before. The front part has bits falling off of it and there are crusty clumps of glue all along the seams. It's a shame because we had come here several times before and they were alright. The quality of service and repair just diminished over time.

    G.A.M. Shoe & Repair - My bag is fixed! This strap came apart and needed to be sewn. It looks as good as new.

    G.A.M. Shoe & Repair

    (16 reviews)

    Metrotown

    You know that feeling where you find the perfect style of shoes and love them so much that they…read morecompletely fall apart? And to make matters worse, the same style is no longer available anywhere because of course you bought them years and years ago. Well, I thought it was the end of the road for these stilettos but then I brought them in to G.A.M Shoe Repair to bring them back to life! The heel part had completely worn down to the point where you could see the metal poking out (my fault for not taking a *before* picture.). I called in advance and they were open on the Remembrance Day holiday. The gentleman was super busy that day so he told me to come back on the following Monday to pick them up. When I arrived to pick them up I learned his name was Medi and he was super nice! He replaced the little part of the heel so now i can wear them to my work holiday party. Yay! Very happy with the repair and the price was very reasonable. He noticed I was wearing Blundstones and mentioned that Blundstones are actually also available at his store for the same price, but the benefit of buying through him is that you get $100 gift certificate to use for his services. Great deal and nice guy. Will be back cuz it turns out he also repairs bags! Great way to extend the life of the things we love :)

    Excellent service, and always good workmanship…read more I was told by two other stores that a pair of brown dress shoes were irreparable and GAM fixed the sole, still wear them (4 years later). Always go here nowhere else.

    Alex's Expert - shoerepair - Updated May 2026

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