Excellent advice and service Fair pricing. Friendly and…read morehumorous. Knowledgeable. Thanks Candice and Tito!

I took my shoes there for repairs because of the positive reviews. The shop is tiny but they were…read morebusy. I have to wait one week for the repair. The workmanship is good and price is fair. I would recommand to my friends for sure.

The reply thoroughly explained what needed to be done, and provided a quote for the work we needed…read more The price they quoted was reasonable and they recommended that we only do the front of the shoe now and the heel as it deteriorates, to save us that expense at this time.

My sister recommended this shop so I bought my husband's bag here. The bag needed new buttons,…read morestitching and a sealant coating (bag was falling apart at the seams). The bag was ready for pick up after a 3 week wait because the coating needed time to dry. It looked great at pick up and my husband is very pleased with the work done. I thought the price was very reasonable for the service. They also sent a text message when the bag was ready which is great communication on their end.

Tony was so friendly and did a wonderful job on my boots. The seem was nice and clean and it was an…read moreexcellent repair, I like to take care of my boots so thank you so much.

Super pricey since this business is under new ownership. I did not leave shoes for repair. Will…read morefind another shop. Previous owners did good work at a fair price. My star rating is simply based on price since I did not leave shoes to assess the quality of their workmanship.

Great customer service. I brought my (regular) shoes erroneously thinking that Luxia offers shoe…read morerepair services. Turns out they only do prescription orthopaedics but the owner kindly referred me to a nearby shoe repair.

I've had Kev of Luxia shoes make and, repair my orthopaedic custom shoes since surviving a severe…read morestroke more than 20 years ago. His craftsmanship and, ongoing care is excellent. He is kind and personable. I highly recommend Luxia Custom Shoes

Recently had 3 pairs of boots and a pair of shoes repaired at West 57 Shoe Repair in Kerrisdale and…read moream pleased with the quality of work. Nice to have footwear looking like new again. DS Vancouver

I dropped my shoes to this shoe-store on W 57 because of all reviews. Absolutely do not understand…read morewho left them. My order was not ready on time and nobody even made any afford to inform me about any delay. I needed to waist my working hours again to pick up my order. However, when I pickup my order, I was very upset and disappointed because it was very poor workmanship with uneven surfaces, poorly fitted fixtures and visible glue traces allover. The lady who works at this shop could not understand why I was disappointed but tried to fix some of their visible discrepancies by glue again. Probably it was their regular service but I will never visit this service again.

Excellent quality service. Very friendly staff. Quicker timelines than quoted. Would recommend to…read moreanyone for shoe repair

I brought in a pair of purple suede Christian Louboutin pumps that I was passing down to my…read moredaughter for her 27th birthday. The pumps needed new heel tips and a cleaning. In addition the suede on one heel was scratched in one spot and there was some damage from stepping in a grate. The owner did an excellent job on the repairs and cleaning. They look almost brand new! The price he charged was totally reasonable and they were ready in a week. I will forever bring my high end shoes here for repairs! I can't wait to see my daughter's face when she receives the coveted Louboutin purple suede pumps on her birthday. She will think I bought her a brand new pair!

I like to wear heels. A consequence of combining this with my love of walking places means I've…read moreoften worn through the rubber stoppers on the end of my heel spikes. No problem, $8 and an afternoon at the cobbler always fixes them up perfectly. I took a pair of shoes to have re-stoppered (?) to Jericho Shoe Repair last year. The elderly gentleman did a quick repair and I was soon click-clacking my way around the office. Ten days passes and I start to hear that quiet tap of metal on tile that accompanies a worn-through stopper. I inspect the shoe to see the rubber has completely worn through. In 10 days. Having repaired a dozen pairs of shoes in this way over the years, I've never had a shoe fail on me so quickly. The runner-up clocks in at about three months. Something was obviously amiss so I returned with my shoes to Jericho Shoe Repair and explained that the shoes had barely been fixed before the right one had worn through again. Having seen an "if you're unhappy tell us" sign on the door, I was looking forward to a quick resolution. Instead, the cobbler presented me with a LAMINATED article about how terrible it is to walk in heels and then lectured me about how much weight was impacting on the heel when I walked. Firstly, I expected some kind of resolution. Instead I got a spiel on the thousand pounds of pressure I was inflicting on that heel. I left unhappy. Let this be a warning to others lest you too want to be served with the laminated, anti-heels article.

I always feel weird calling a person who fixes shoes a "cobbler". It sounds so archaic. And yet,…read morehere I am, preparing to tell you all about my favourite "cobbler". Nope. Still doesn't sound right... Ok. So Jericho Shoe Repair is by far my favourite shoe repair shop in the Kits/Point Grey area. Friendly service, great pricing, and if you tell then you need your favourite shoes back ASAP, they'll do what they can to fix them within a day or two (they tend to get pretty busy there). Bonus: They also cut keys there... PROPERLY!!! I highly recommend this place. Cobbler. Nope. Still not liking it.

It was a bit out of my way, but Awl Together responded to my inquiry about making a repair to the…read moreworn collar of my 50 year old leather jacket. They described a repair that would maintain my jacket's usefulness, without breaking my bank account. I had no hesitation paying them in advance and was successful in having the jacket picked up by a 3rd party with no further problems. I appreciated their excellent communication via text messaging. Awl Together Leather is All Good!

I had two designer leather bag handles extended. They have long wait times which is a good sign,…read morethat they have a lot of business. I was happy with the additional leather buckles they added that were close to the original. One part of the stitching started to unravel. They repaired it within 20 minutes. Would recommend!

Hours of operation are convenient, but not much more. Little expensive and it takes a while to get…read morethe work done. 2 x 1/2 Topy soles ladies boots = $99 + tax

Absolutely awful experience…read more Not only did I have to wait nearly 2 months for my shoes to be done, they did a terrible job. As you can see on the pic, the patent leather they used doesn't even come close to matching. On top of that, the leather was cut to a different width. When I pointed this out, they said "we didn't have that leather in stock". When I pointed out the mismatch in width, she just shrugged. Since I prepaid, I had to recourse. What I would have expected was that when they found they didn't have the right leather in stock to make the repair, they should have emailed me and told me that and asked me if I wanted to still go ahead. I also would have expected more than an "I don't care" shrug when I brought the defective work to their attention.