I have been going to this tailor for years. All my alterations have been done perfectly and within…read morea reasonable period of time. Sometimes you need to book an appointment which is indicative of their success. Highly recommended.

Family owned and operated tailors! I've been three times and they've done amazing work on my…read moreclothes each time (skirts, dresses, blazers, and pleather shorts so far). Investing in getting my clothes tailored has been worth every cent. The prices are fair for the quality of work and they've been upfront and honest about any possible increased costs. Appointment only and parking can be a little tricky.

I had my linen vest altered because it was too big through the armholes and body. The alterations…read morewere done exceptionally well. I feel confident in my new vest. When I look around at other people wearing sleeveless vests, I notice that there is often a gaping fit. However, my vest fits beautifully, as if it was tailored specifically for me. Thank you.

Awesome local, family owned and operated, always excellent quality. They are well knowledged in…read moretextile construction and alteration techniques, and they don't take short cuts or cheap out on craftsmanship. I always trust their work and you can tell how busy/in-demand they are with the projects they have waiting on their rack. They only take cash or debit, and worth the wait time for alterations.

I saw this old review and actually I'd only give it a 4, due to how quickly the mending wore out…read more Just sewed patches onto some pants, but they wore out pretty quick and would have been better if cross stitched. Oh well. It was still okay.

AVOID AT ALL COST!!! I came here with a kitted dress that…read morehad a couple of threads sticking out of it, I came to the tailor because I didn't want to attempt to fix it myself as it's an expensive dress. He cut the threads in the dress and holes had formed. He then stitched the holes badly. I asked for a refund for the dress as it's completely ruined now, but the tailor said it's not ruined and he wasn't willing to pay for it. He even suggested I go to a tailor in metrotown to get it fixed. Worst tailor I have ever encountered!

I took a dress in couple weeks ago to get the arms shortens and the sides of the waist taken in…read more The lady's name is Julie (emp#334899). She told me the cost is $60 so I paid and left. When I came to pick up the dress (silky material), there were damages (nits and scrapes) all over the dress (front, back, arms, everywhere). Not only that, the alterations were so poorly executed. The arms weren't straight. They were all wonky. The seams don't line up. I honestly can't believe how horrible it is. I told her i was not happy with it and there were damages all over the dress. Her response was, "you said this was a cheap dress, so I gave you cheap discount." Firstly, I never said those words. She was making stuff up to cover up her mistakes. I told her I do not want to come in again. I want a refund for the alterations and my dress. She insisted come in on Tuesday to talk to her manager. And ignored me and went to the next customer. I don't have high hopes to be honest. I will be taking this to customer service. Overall, I HIGHLY DO NOT RECOMMEND THIS PLACE FOR ANY EXPENSIVE GARMENTS. The lady that helped me was not professional. She raised her voice, she was defensive, she denied the damages and was absolute ZERO help at all. STAY FAR AWAY FROM THIS PLACE. I would leave zero stars if i could.

This place has been around for a long time and the staff is good at what they do…read more They are not the cheapest but I find the rates reasonable. The service is good and my clothes are usually ready for pick up earlier than expected. They will send an email when items are ready, so do check your email, otherwise just pop by with the pick-up receipt on the date/time stated. You can also bring the altered item home to try. If it is not done right, bring it back and they will re-work it at no additional charge. That happened to my jeans which was still too long despite the hemming done. The location is also very convenient as it is right in Metrotown and nearer to the skytrain and bus loop area. Parking can be a pain as it is always crowded though.

I had a shoe strap that broke, and I wanted to get it replaced with a small piece of white elastic…read more No repair was necessary to the actual shoe; the elastic would be a separate piece, just a small add-on. I went into this store to see if they could help me. The lady saw the shoe in my hand, and before I even got to the counter, said, "we don't do shoes". I started to explain that it wasn't a shoe repair that I wanted, but she repeated, more forcefully, "we don't do shoes". I got a couple more words out when she repeated it a third time, like I was an idiot. At that point I gave up, said "OK", and left. OK, I get it, they don't do shoes. But a bit of courtesy, and maybe even helpfulness, would have been nice. I have lots of normal non-shoe-related repair and alterations work that needs to get done. But I won't be taking it to Stitch-It.

Needed at rush job close to closing. I thought I'd have to wait til the next day but within an…read morehour, my pants were hemmed and ready for pick up. Very professional and accommodating. Thank you.

A few weeks ago I decided it was finally time to have a pair of pants repaired that had a tear…read morealong one of the seams. These pants are one of my favourites, even though they didn't cost much to begin with, they're comfortable and fit nicely. I started by shopping around, knowing that tailors pricing can vary widely. Being close to Metrotown, I started there. I was quoted $25 at two shops and $20 at another, with a turnaround of about a week. Fast forward to a day or two later and I found myself walking around New West with some time to kill. Again, pricing varied, but having read great things about Wizard I decided to pay them a visit. I will say the price quoted was not the cheapest of those I received in New West, but it wasn't far off. The tailor explained how she would fix the tear and that it would be ready early the next week. I agreed, and a receipt was given to me and the pants left for repair. Fast forward to the next week, my receipt was presented and the pants brought out. The tailor encouraged me to try them on and I did so. As far as I can see, they look and fit great, and it's hard to make out the repair with the naked eye. I'm pleased with the quality of the repair and will certainly be back to Wizard of Needles in the future.

Fast and friendly service, fair price, quality work! Will be back next time I need alterations.read more

I put a nasty tear in my leather jacket and on the advice of a friend who works at La Chateau (they…read moredo all of their leather alterations with D.A.LE instead of Albert Tailor now), I brought it here. The jacket's good as new and he fixed it while I waited (about 10-minutes all told) and charged me a rather reasonable $10.00 for the snappy service.

Needed some alterations to a pair of pants today for an event this evening. I'd lost a hem, and…read morewanted them let out a little bit. I got there around 10am, and the fellow that runs the shop wasn't there yet, so I called the number he posted on the door ("If i'm not here, you can reach me at..."). Ten minutes later he was chalking up the pants and let me know I can pick them up in about an hour and half. The quality of work was great, a little bit more than I was expecting to pay, but I was very impressed by the work, and the friendly service. I'll go back. Note: It's on the 7th floor.

Because I'm short and cant sew I spend way too much on hemming. I was running around New West area…read moreand accidentally found this place. Great lady working here, fast and always does a good job. For 6$ regular hem, cant be beat! Great little find, your're welcome!

Went in today to get a quote to hem a skirt. The woman said she could not give me a price without…read moreseeing the garment! So I asked for a "range". she refused. All I can say is good luck with finding new customers!