Great staff, very helpful, excellent prices and great quality products. I purchased a 2500 gallon dual chamber septic tank with 100 lineal feet of ADS chambers, the staff is very informative and dial us in on the depth and level of the tank. They loaded the truck and made this project go very smoothly. I highly recommend The Tank Source in Alpine, Ca. read more

Excellent customer service! Drove in from San Diego to pick up a couple rain barrels and was out with them in less than 20 min. Super value- at $about 1 per gallon for my 2- 65 gallon barrels. They steered me away from a steeper priced larger 140 gallon square barrel that cost several hundred! They made sure to document my ID and address so I could qualify for rebates and brought the barrels out to my car promptly. I am having them installed this afternoon. Their website is great and had all the info I needed. Prices are between half to a third cheaper than Home Depot and Wayfair. Do not waste your money and pick up your own rain barrels here. Even factoring the cost of gas to Alpine, these saved me money! read more

The Tank Source - 2 barrels, 65 gallons each fit in my Honda Pilot easily! - Building Supplies Near Me - Alpine, California

Great customer experience, same day delivery, super friendly saleman. We bought 6 x 30 gallon and 2 x 1110 gallon bushman tanks from The Tank Source. Price was very reasonable. All tanks were delivered after 3 hours of the purchase. Gary was super nice guy to deal with. We will recommend to anyone who is looking for water tanks and to those who had bad experience to give them another chance. read more

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I needed a 50 gallon tank and they said they had exactly what I needed. I drove out 50miles and they had my tank waiting for me. Great customer service and great products. The location has the entrance on the side so just wait for someone to open the gate when you pull up. I'll be buying my next tank from here again. The prices are great read more

AVOID this place. This place has the worse customer service of any business that I have dealt with. Why these knuckleheads are still in business is a miracle. We drove 90 miles down to The Tank Source, only to me met by an arrogant, pompous ass. The owner clearly lacks customer service. We drove down there only to discover that he did not have the tanks in stock that he said he had. This business is an example of how not to run a business. When you think of bait and switch, this is the place to think of. In addition to selling water tanks, they also sell auto parts at this location. Not quite sure why he is also running an auto parts store out of this business. If you want or need a large water tank, call Discount Water Tanks...They have great customer service skills and are always happy to answer any questions. We ended up buying four 10,000 gallon water tanks from Discount Water Tanks. If you are a commercial business or an agricultural business, avoid this place. If I could give this business something lower than one star, I would. AVOID this place and don't waste your time with this business. I'm happy to answer any questions for clarification read more

As The owner of a small Rain Gutter and Sheet Metal Company, I deal with a lot of different suppliers and Vendors. The Tank Source was a Pleasure to deal with. Responsive, Extremely Knowledgeable about different tanks , Reasonably priced, and most importantly they actually had products in stock!! This may not seem like a big deal to anybody reading this however I challenge you to call around and try to find a company that can get you a tank in less than 4-6 weeks. Very nice People to deal with, Excellent Service, Awesome website. I will be calling them for all of my future Tank needs. read more

Can't say enough great things about them. Tremendous selection and were incredibly helpful selecting the right tank for my needs. Went above and beyond helping me resolve my issues of renting the wrong size truck. Came up with a great solution and assisted me in getting the tank loaded up. A+ job. All the best read more

I purchased two 5,000 gallon water storage tanks from this company a couple of months ago and was very pleased with their pricing, delivery and customer service. I was referred to them by a reputable local business, and even though there was another tank company located much closer to my residence, I instead opted to make my purchase from these fine folks based on that strong recommendation. I'm certainly glad I did! They fielded several phone calls from me prior to and post purchase (I asked a lot of questions) and they were always patient, courteous and thorough in their answers even though I know they were super busy. When it came time for them to deliver my tanks, their delivery tech was extremely professional and helpful as well, in addition to being very skilled at maneuvering his truck right to my selected drop points. I was so impressed with my initial purchase experience that I decided to buy a septic tank from them as well. Thank you Tank Source for your great pricing and exemplary customer service! read more

I tried to buy a tank off these guys and the whole process ended up being a big waste of time. First, I had to call several times to get someone to answer the phone. Then finally I was emailed a credit card invoice form since they won't take a CC over the phone. I quickly filled it out and faxed it back as it said to on the form. Since I didn't hear from anybody in a couple days, I called and spoke to the pompous asshole who told me nobody checks the fax machine. Then he said he was going to rip up my invoice and I can buy some somebody else! Well, I thought he was having a bad day but after looking at Yelp I now see this guy is clearly a jerk and Im happy I didn't give him any of my money. read more

Emailed about getting a 70+ gallon stock tank, being flexible on material/size and they told me to go to Home Depot. Nice. I know they have something I can use but I'm not going to bother dealing with them. read more

All the other negative reviews here are spot on. Their customer service is terrible, communications via email and phone equally bad. Long story short after finally figuring out that they had what I wanted and getting assurance that they would hold it for me for a couple days till I could pick it up, I showed up and they had sold it to someone else earlier that day. The entire time I was in the place waiting for someone to help me there was a guy in the back singing about pu$$y and smoking weed. Talk about unprofessional. Heard another customer talking on the phone about how this business is a joke and I have to wholeheartedly agree. Avoid if you can. read more

If you need your tank asap, avoid this place. Clearly a lack of business skills with this place. Some dude answering his cell phone when he can. Some little girl will tell you they will call you right back. Be prepared to be frustrated. Go to the Plastic Mart. A real company that takes care of business for you. read more

We have been buying rainwater storage tanks from these folks for over five years...one or two at a time each year. We are now up to nine! We have not had any of the problems described in other posts related to pricing or service. With regard to pricing, I wonder if the problem that some of the folks had might be related to the fact that the barrels for rainwater storage are DIFFERENT from those sold for potable water storage; the pricing for each type is not the same, even for the same size tanks. In general, rainwater tanks seem to be more expensive. In addition, the potable water tanks are listed first on the The Tank Source' website; the rainwater tanks are found towards THE BOTTOM. For example, Bushman makes 205 gal round tanks for both purposes, but the connections for the two types of tanks are quite different. Using the correct type makes installation much easier, especially for rainwater storage where one is hoping to qualify for the current rebates that are available. So, if someone was unaware of the difference between the two tanks, and simply asked about water tanks when checking pricing online or when calling to ask about costs and discounts, it is entirely possible that the price checked online or given out over the phone was for a POTABLE water tank, not a rainwater tank. So when you check pricing, it is important that you are certain you know which type you need/want to purchase if you want to get the correct info! On the service front, they are a small business and yes, it sometimes shows. We once experienced them being 20 minutes or so late to open up in the morning. Most of the staff was there, waiting with us until the person with the keys showed up! It happens. And, one time we did have a bit of a wait on a Saturday while others ahead of us were taken care of. But that is certainly consistent with what we experience at Dixieline or Home Depot on a Saturday. And, we have never had them not answer the phone when we called during business hours either. Finally, the place is pretty good size, so sometimes we have had to shout a friendly greeting like, "Hi there?" a few times...just to let them know we were there. But once they knew we were there, we have always been treated with respect and cheerfulness. read more

Have been working with this company for a couple years now in the auto parts division and when I needed a water tank they had one in stock. I find it odd that anyone would say they had difficulty getting the tank they needed as not only is the building for this business filled with tanks, but the parking lot as well! If you can't find a tank that suits your need in their inventory then you must be "pretty special". They delivered and set my tank for less than $100 and did it on a saturday morning since I work during the week. While every person is different, I have had nothing but good experiences with the people from The Tank Source and also Latest Rage Auto Parts. read more

I am very Happy. I purchased a 5000 gal tank (Bushman), At a Very good price !!. I paid cash , And got a discount. I did every thing over the phone and a web . Everybody was very courteous., and deliver my tank with a 2 days. Costumer Service at the Bushman factory were very helpful . I like to thank everyone that help me get this tank to my avocado grove !!!! THANKS!!! read more

The other reviewers make good points. This is my experience. If you are looking for tanks, The Tank Source has them and in a great variety. Be patient and informed when working with them. The Saturday I called they were busy. My 15 minute return call took more than 1 hour. However, I did get a call back, I did get the information I needed, and I did get an apology for the return call taking so long. I also asked questions about the price (online catalog vs. in store) and shipping. The online prices do not include freight charges (tanks are not small items to ship). The freight charge on my tank was $25, however I was given a reduction on that. As it ends up, I called a second time just as they were scheduled to close on Saturday. The lady I spoke with said she would wait the 30 minutes it would take me to get there. I arrived about 30 minutes later and walked out with the tank I wanted. Having researched tanks online extensively, I am happy I bought my tank there. First of all, I could have ordered it on Amazon. However, there was a no return policy so had there been a problem I would have been stuck with it. Second, I got to see and verify the quality before purchase, I was very satisfied. Finally, I found the lady I worked with to be very personable. In today's age of doing business online, sometimes it is nice to meet, greet, and do business with someone in person. I would do business with The Tank Source again. read more

Horrible customer service.... Prices were cheap on internet, drove 60miles to pick up a water tank just to have them tell me freight charges exceed the cost of the tank out pricing them from just about anyone else... Wasted gas wasted time. FAIL read more

This place was ok. Came in and got what I needed. The owner (at least what I think was the owner) was not very personable and was humming and whistling the whole time he was helping me. No one greeted me when I entered the shop, I had to wait 5-10 min before being acknowledged. Kind of a weird setup with water tanks and car parts. Anyway got what I needed for a good price so I can't complain . read more

AVOID this place like the plague. Customer service is not only bad it is non existent. They tack on crazy charges such as "Yu called between 10 and noon, and we have a little surcharge between those hours." It is the most ridiculous online buying experience I have ever had...And if yu dare to say wait a minute. They hang up. Rude is this place's middle name. read more

These people ripped me off, charged me for a tank did not deliver it and cannot get this resolved with them. Be cautious when dealing with this company/ read more

Completely disagree with the other review of The Tank Source. I had complete frustration with Plastic Mart. Did not return my call the first time, had to leave another message and they had nothing in stock....well, of what I needed. Yes Tank Source seems to be smaller, but I ordered a tank on Wed afternoon and it was delivered Thursday afternoon. They had parts in stock and were able to assist me in picking one. Will definitely use them again if I need another tank! read more