I don't usually write reviews. but I felt that the great experience that I had at 10x Self Storage…read moredeserved my taking the time to write this one. I had looked at several other storage facilities in the area when I was selling my house and moving into an apartment and needed to store some of my stuff. 10x Self Storage beat all of the rest that I looked at. The manager that I first met with was excellent and and explained the whole process to me who hadn't rented a unit previously. The facility is easily accessible and conveniently situated with lots of parking. It is climate controlled and the inside access is great as opposed to other facilities which only had access from the outdoors and were not climate controlled. The building is kept very clean which I appreciated.

I had a great experience at 10x - their facilities are top notch, and they run an honest business…read more The facility I used (Pullman Street in Worcester) was staffed regularly, always spotlessly clean, climate controlled, and the staff was always responsive with questions. Previously, I was at a competitor. I had a small 5x10 unit, outdoor access, not climate controlled, and part-time attendant. I went there because it was close, and they had a "first month free" offer. I never actually got that free month, and they raised my rates twice in a six month period by a large amount. At first, it was $85/month, then two months in it was raised to $133/mo; then I got a notice in November that it would be raised to $180/mo right before Christmas. I decided it was time to move out and find some place better. I got a unit at 10x Self Storage on Pullman Street. The unit was 10x10 (actually a little bigger), indoor, and climate controlled. At $175/mo, it was a tad cheaper than my previous unit with way more benefits. They offered 50% off for the first three months, and actually stuck by the offer (unlike the previous place that never gave me the promised free month). I used the 10x10 for a year, then downsized to a smaller 5x5 unit at $59/mo before moving out (I no longer needed extra storage). I really appreciate a company that doesn't bait-and-switch, and that doesn't get you into a unit only to jack your rates up. I found 10x to be an honest business, top quality, and a pleasure to do business with. I recommend them, and would also use their facilities again.

The process to find and secure a storage unit is not an enjoyable one when you have to move twice…read more Ive been corresponding with David (manager) for weeks to ensure that we selected the right size unit for our needs and that it was available. His patience, expertise and exceptional service did not go unnoticed. We signed for our unit yesterday and had the pleasure of working with Rob, who was also fantastic. I would highly recommend this facility to anyone searching for storage. My experience has been great.

From the owner: Let us be your convenient self-storage facility and source for climate controlled storage in…read moreSterling, Massachusetts. 190 Self Storage offers clean, safe and secure storage units. All storage units are in a fenced perimeter with keypad access. We have storage unites in various sizes in a climate control setting. Call us today for more information.

Get your stuff out before the 1st of the month or you are paying for a full month. Doesn't matter…read moreif you start mid month, it still ends the last day of the month. Paid $150 for my stuff to sit overnight because the movers were only available on the 2nd.

I needed to get some stuff out of my storage unit. I tried the access code which suspended did not…read moreeven realize we forgot to pay the bill. I run over to the on site payment center and pay our bill but oh wait I still cant get in cause they put a different lock on my storage unit. So now i'm paid up and still cant access my storage unit. How about a friendly text, phone call, email or letter hey you owe us your payment or were going to lock your unit. Im 5 days past due thanks alot guys

I store in several locations and this place is the nicest. I never worry about my stuff because the…read moreplace has a lot of cameras and it is a nice location compared to most. The staff always keeps it clean and I enjoy the contests they sometimes have to reward good customers. Keep up the good job guys!

From the owner: Whether you're looking to store furniture, family heirlooms, business inventory, or an extra…read morevehicle - we have you covered at Leominster Storage Solutions! We're a locally owned and operated facility on Central Street, right down the road from Cristina's Restaurant. We're ideally located for residents and businesses near Downtown Leominster, Sterling, Fitchburg, and Lunenburg. We welcome residents and businesses to free up space at home or in the office with our drive-up and climate-controlled storage units featuring various sizes to accommodate your belongings. We won't demand a move-out date as our leases are month-to-month and made to fit your schedule.

Leased an outdoor unit for 10 months. Came back to find about 10-20% of my furniture had water…read moredamage due to the unit clearly leaking - there was water stains on the floor, too. They said I had to work directly with the insurance company and wouldn't let me leave the damage merchandise there unless I was willing to continue to pay the $236/mo. No thanks.

Had some stuff here for over a year. Good prices, safe ans clean. Only complaint is the hours. I…read morewish they had been open more. I love Bob that works in the front office, he reminds me of my grandfather.

Due to a local move, I needed to rent a vehicle. During the week, I spoke to a very helpful man on…read morethe phone who was very assuring and offered me a lot of information and options about the vehicles as I had some specific questions about the seating options, etc. When I picked the van up on the weekend, the young gentleman who helped us check out the van was the best customer service I've had for a long time, hands down. Offered great information, tips, was friendly and humorous. I'd highly recommend going to this location, you'll be taken great care of.

Overall U-Haul national pod service is poor. The originating location (Portland OR) had it so…read morescrewed up and then basically dumped their problems in the laps of Don, Chris and Scott. These guys made up for all of the issues caused by the other groups and maintained a great attitude the entire time! Thank you!

Well run facility friendly helpful people Good value for…read moremoving and storage Close to the river so I wonder if it ever was flooded

Wow, this is the only U-Haul that I have experienced above and beyond Customer Service. Seriously,…read moreif you have ever dealt with self moving and reserving a truck with most U-hauls, I am sure you have experienced the run around, truck doesn't show up or you have to go to another location to get it or the CSR just plugs in a random location. Well, I will never use another UHaul but the one in Clinton. Chris the manager is fantastic and went above and way beyond to fix reservations and returns even though it was not his problem. I hope uHaul realizes his impact on the brand and reputation of the company. He was polite, responsive and solution driven. Clinton UHaul sets the bar high for the rest of the company thanks to Chris!

The office is run very well, I was always a fan. Keri is great she took the time to show me…read moreseveral units, Since I reserved on-line, something did go wrong with my billing, and I paid while I was there, and also have on-hold the same amount. My card company blames their billing practices, stating they did not use the correct confirmation number, therefore billed me two times, yet Cubesmart is blaming the CC company, yada, yada, yada! That money was unfortunately my bus fare to my Mom for Thanksgiving, my Dad just passed a few weeks ago. This is horrible, and not sure what now to do. For that experience, it is hard to blame cubesmart, or my CC company, I am not happy about that.

Kerri was great showing us different options they had available. The hours of access are good.read more

They are very quick to get back to you once you register online. Text responses and follow up was…read morethe best. Easy location, access right off Rte2. Very clean and safe environment. There is no fencing, however protecting the area if that's a concern. But it's pretty remote in general. You be issued a passcode for the gate once you register. First month half price. There are 4 sections: A, B, C, D. They're only marked at each the door, however A will be to the far left and D the closest as you arrive through the gate. The only issue I had was they require insurance. Even though I sent in my insurance documents, they still charge me. They did reverse it however I'm guessing they don't think you'll notice.