I had an amazing experience here and would love to come back for all my marble needs. Everyone was…read moreso helpful and understood what I needed done, even more than I expected. There was a wide variety of options and services. Mitch was amazing. His attention to detail and customer service was excellent.

This North Phoenix Granite & Quartz business (the Yard) has convenient Saturday hours & the…read morelocation is easy to find. They also seem to specialize in remnants. The few times I have interacted with the salespeople however, left me not wanting to purchase there. They were always hurried & dismissive. Aracruz RE on the other hand, has a much larger selection of quartz & granite and their prices ranged about 20% less... The Friendly staff & a large welcoming lobby (offering coffee & donuts) makes Aracruz RE a win-win for me. I ended up purchasing there.

I walked into this place to get some help picking pavers one guy was on a computer and never even…read morelooked up to ask if u needed help another guy was helping a customer so I waited and walked around thinking foolishly there would be some sort of customer service once he was done, well that never came once that customer left he walked to the back didn't even acknowledge I was in there, mind you there was not ANY other customers in there. I was the only person in the store and no one asked if I needed help. So needless to say I'll take my business elsewhere

On 9/8/25 I visited the AZ Stone store located on Virginia St, in Mesa. I was in search of…read moretravertine & brick for my contractor to complete a small backyard project for us. Rosalie helped me find the exact pieces I needed, and I gave her the measurements (10sq feet of travertine, 2 pieces with bullnose, and 12 brick flats) per our contractor. I paid the $745 and I showed her a picture of the project. She told me I could bring back any unused items and there would be a "small restocking fee". I drove around to the back lot and a couple guys loaded up the back of my car. I mentioned to them that it seemed like a lot of tile for such a small project, and they reassured me, "it's better to have too much than not enough, and just bring back what isn't needed." A few days later our contractor completed the project and commented that we had a lot of travertine & brick left over. I told him I would return it to the stone store for a refund. Today, 9/15/25 I made the 30min drive to the store to return the materials. I was met by Esthela who informed me there was a restocking fee of 25%!! AND that since the box of brick flats were opened, they would be unable to be returned. I informed her of what I was told when I bought everything last week. Her response was "oh well, that's our policy" and asked me to drive around to the lot to return the items. There an employee met me to empty the back of my car and commented "wow, that's a lot for you to return". I told him I felt like I was scammed because I obviously didn't need that much for our little project and now I'm paying a huge restocking fee to return it. He encouraged me to return to the front office to make sure the refund went back on my credit card. I met Esthela again, to confirm my return. She punched in some numbers on her calculator and stated I was to receive $95 back on my card! (Returning 7 pieces of 24x24" travertine @$44 each, 1 bullnose 2" x 12" x 24") should've been much more than $95 back! I questioned that and she finally called over Rosalie, who just arrived for work. Together they figured out the math equation and credited my card for the appropriate amount, less 25% restocking fee. Still feeling like I was scammed I asked to talk to Rosalie. She remembered me from waiting on me last week. However, all of a sudden, she was blaming the contractor for giving me the wrong measurements (which wasn't true), she did the calculations based off of what info our contractor supplied me with. I reminded her of how I commented that the amount seemed to be too much- and she said "bring back what you don't use". Nothing was mentioned about the box of bricks- and she knew I only needed 12 brick flats. Her final comment to me, as she turned her back to walk away from me, was that it's not her "job to do calculations for customers". This IS a stone supplier- their specialty- certainly not in my wheelbox. If this isn't their job to make sure the customer is happy with the products, and provides the correct amounts of products, then whose job is it? I'm giving ONE star for the actual tiles- they're very pretty & match the area perfectly- but as far as customer service and satisfaction goes- negative 4 stars. I will not return to this store in the future, and I certainly hope buyer beware- you'll buy far more than you'll need, then get hit by a huge restocking fee! Scam alert.

Had a bit of a hiccup but things were ultimately rectified and I'm really happy with the beautiful…read moregranite that just got installed in my repaired kitchen. Will enjoy using it once plumbing and electric work are done, but looks great. Glad problems were resolved and definitely recommend this store and company. Concerned I spoke a little too soon since now having significant issues with order. Really hoping it is rectified quickly since I have done everything in my power to get help getting things right.

Our first impression of Arizona Tile was mixed. The entrance is somewhat difficult to locate and…read morenot very visible, but once we found it, we were greeted by a friendly front office employee who promptly escorted us to the showroom after we asked where to find travertine and porcelain tile with a travertine appearance. Unfortunately, that was where the positive experience ended. We spent approximately 5-7 minutes in the showroom looking at products on our own. During that time, we observed at least four employees walking around, several focused on their cell phones, yet not one acknowledged us or asked if we needed assistance. At that point, we concluded that the business must be doing well enough that it could afford to overlook potential customers. We left and drove across the street to Bedrosians Tile & Stone. The difference in customer service was immediate. We were greeted as soon as we entered, asked about our project, and an associate personally guided us through the showroom to help us find exactly what we were looking for. Ultimately, we purchased approximately $46,000 worth of tile from Bedrosians--business that could have easily gone to Arizona Tile had someone simply taken a few minutes to assist us. Based on our experience, I would not recommend Arizona Tile, particularly to homeowners or non-contractors seeking guidance. If customer service is important to you, I highly recommend Bedrosians Tile & Stone, where the experience was professional, attentive, and customer-focused.

We are so pleased with our purchase. The mantle and shelves we ordered are beautiful.read more

Let's face it this pandemic has some of us on our heels but not the creative side of me!! How lucky…read morewas I to stumble across Porter Barn Wood for a project I had been working on in my backyard- restoring a falling down dresser to something beautiful and I was in need of a new top. David greeted me I'm sure with a smile behind his mask :) but my gracious as you walk through their unbelievable doors you can't help but think they have restored every hotel, bar and restaurant in town. Their walls, and wood designs are how shall I put this- I wanted to offer to just house sit their offices! What's amazing is they cater to everyone! It doesn't matter if you are redoing a million dollar home or just restoring a falling down dresser your customer service is the same- kind, professional and awesome! David took me to their wood by the pound area and I was in heaven- reclaimed old barn wood everywhere- you name, they have it! He cut me a piece of amazing popular and boom my restoration is complete. Already on to my next project and headed back again this week- I'm going to be regular for sure at this place.

Durango Stone exceeded all our expectations! They helped us understand stone pavers, and we…read moreselected the travertine mocha vein leathered cut for our pool coping and decking around our new pool. The staff at Durango Stone were very helpful, between helping us select material, having it delivered, and finding an installation crew. We are very happy with the beauty brought to our backyard by the gorgeous travertine we purchased at Durango Stone, and especially appreciate the guidance and direction we received from Siva and Frank. Thank you again.

We have loved working with Durango Stone! We have had their stone in every home we've had over the…read morepast 20 years. The stone is beautiful and the quality is unmatched. Our experiences with the staff has been stellar. The most beautiful parts of our home inside and out is all of our beautiful stone. I recommend them to anyone who wants the best.

My contractor told me to go to BT Molding to pick out new Moulding for our kitchen remodel…read more The staff were very knowledgeable and answered all of my inexperienced questions. I would highly recommend them!

My flooring guy Arturo suggest that I get my baseboards from BT molding…read more They had a great selection. And I think I paid half the price I would have if I went to Home Depot. They were super friendly helpful and helped me load my van and I was on my way I would definitely recommend them, and I would definitely go back if I needed baseboards again

We had architectural stone elements install a limestone fireplace surrounded…read more it's absolutely beautiful and we are so happy with it.it was great working with Ivet and Alejandro. The process was easy and fast from start to finish. I would highly recommend them.

I have known Jose Villa, owner of Architectural Stone and Iron Element in Phoenix, for over 5…read moreyears. He installed artistic stonework in my home in Scottsdale, AZ. That upgraded the house significantly to the extent that any friends and relatives who came to the house couldn't believe their eyes. Also, I was able to sell the house about a year ago with handsome gain. Now, in the new house in Gilbert, AZ, I have similar work done for the courtyard, fountain, mantle, fireplace, and TV surround. Carving art on stone is done by the artist and is hard work. Setting up and installing the heavy stone requires skill and equipment. Considering these, his charges are very reasonable. Mr. Villa is very experienced and knowledgeable about his work. He has a great sense of visual artwork on stone and aesthetics. Mr. Villa is very personable, communicable, and professional. So is his administrator, Mr. Martin Villa. His workers are highly skilled, reliable, and work as a team. I am very lucky to have found his company and got stonework done from him. I would highly recommend him if someone is looking to add unique elegance to the home. There's no match!

Come in and ask for Manny!!! He knows everything in the store. He took his time. Listen to my wants…read moreand found options I love! Great product but excellent service!

Beautiful showroom and the staff is super helpful! I went last Saturday to shop for some bathroom…read moretile and I had very nice experience. Helpful and friendly staff who tried their best to assist me. Options are a little limited compared to online stores, but the tile is high-quality and reasonably priced for European made products. Likely will be getting some tile from them.