I had one of the best dining experiences I've ever had, it wasn't only because of the food but also because the incredible customer service from the staff. Food; The food was delicious. I got the jalapeño burger (medium well) and chili cheese fries. Not only was the burger cooked to perfection but the chili cheese fries were up to par with the burger. Customer service; From the moment we walked in, we were greeted warmly and made to feel genuinely welcome. Judith was our server and she made sure we had everything we needed. Her attention to detail was amazing. She knew whose food belonged to who. I'll definitely be coming back and recommending this place to others. read more

Such a great pit stop if you're on the way up to the TO area from south OC like us and needed to stretch your legs after the nightmare of 405 traffic getting to the 101. I know, so specific. But I was HANGRY, pretty much murderous, after getting stuck from the Getty onward, kicking myself for not having stopped around Sawtelle or Westwood to eat. So yah, great stopping point. Moving on - food, awesome. I got the blue cheese burger, husband got the regular sized chili fries (great portion, the large looks like it can feed two people) and we shared onion rings. And the toddler got the crispy chicken bites with sweet potato fries kids meal. All satisfied. Hanger abated. Now we can get on our merry way on up the 101. Server was nice, and grabbed me some ranch upon asking. Ambience is great, too: lots of seating. You can either sit inside, or an outer covered patio area, or an outdoor area where you're basically in the parking lot but surrounded by tall shrubbery and bistro lights with heat lamps. Perfect for our kid who likes to randomly scream his head off. Thanks, to the Valley location of the Stand for existing, and for staving off our hanger. read more

They screwed up our order last night - no one answered the phone when we called. then tonight we went back to get the shake they forgot- and they said they couldn't "do anything without the manager here." The Woodlands store (always good) should go down and train the Encino store. read more

I have been here many times. The food is consistently decent. I'd say 3.5/5 - decent and fairly predictable. But tonight was bad. I placed an online order and arrived at the restaurant on time to pick it up. I waited 40 minutes. Not only that, but when I inquired, I was kind of brushed aside. And then I noticed that some of the food handlers weren't in gloves and touching the food as they packed it in containers. Ew. It wasn't just me. There must've been a dozen people standing and waiting. It was chaos. People would ask about their orders and with the exception of one of the cashiers, were met with some rudeness. What makes no sense is there were like ten employees standing there working to get orders out but it looked like all were confused and someone would put part of an order on the back table and another on the front and it was like an episode of I Love Lucy. When I got my food (finally), the fries were great but the chicken sandwich had the avocado bunched up, a green unripe tomato, and maybe a strip of bacon total on a chicken club. For tonight, three stars was being generous. Normally it's more in 3.5 or 4 when service is good. Hope it gets addressed. read more

I've been to the other location numerous of time and with this being so close to home, I've only been twice. This location does have a good parking lot out back as well as street parking. Not only that, there's a nice garden outdoor dining area. Tall ficus tree blocks out the view of the parking lot but still has a nice openness in the front looking out to Ventura Blvd. Plenty of picnic table as well as high top communal tables. There's also heat lamps when needed and at night, the strung lights above. Inside also does have two dining area. One right when you walk through the door. There's also a nice flatscreen that tends to have sports on. It did when we arrived. The main dining area, there's more seating there as well. It's an open concept when you order and the kitchen is right there. You're able to see the meals being prepared while waiting to order. Same menu as the other location except I believe century city offers breakfast. There's also beer on tap as well as wine available. Plus, their sweets are delicious. Fresh baked cookies and brownies are both not to be missed. Entrees wise, I tend to always get their Cobb salad. It's a pretty big portion. Mixed greens with bacon, avocado, tomatoes, blue cheese, cucumber, corn salsa, red pepper, carrots and of course chicken in a vinaigrette dressing. We also got the seared ahi tuna salad with spring mix, red onion, cucumber, scallions, red peppers, cherry tomatoes, crispy onions strings in a spicy Thai vinaigrette. Both salad was great and of course we needed a side of fries. Sauce wise, ranch and their sweet chili aioli. Food is good. Simply classic but tasty. Burgers, sandwiches, salads and bowl, hot dogs. There's also plenty of sides dishes as well. Downfall with this location, there's no pickle slices to help yourself too. read more

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Okay, nothing is like the "old days" but their hamburgers are prepared different ways so the lack of excellent meat is enhanced with numerous variations and spices. I liked it anyway and expect to come again, partly because it is near to my home read more

Just had a great meal at the Encino Stand! Fantastic Southwest Chicken salad. Delicious double cheeseburger with diced onions and mustard. Cooked perfectly medium. Fantastic onion rings dipped in ranch. Blonde ale. Pickles. I see a milkshake in my immediate future. Three cheers for Crystal, the excellent server! I like her a whole lot! I just downloaded The Stand app and I already have 102 points. So nice to sit on the patio and enjoy life on a Sunday afternoon in spring. read more

The Stand - American Classics Redefined - Happy people on the patio on a Sunday afternoon - New American Near Me - Encino, California

We came here for lunch before Lakers game. Let me just say this, this place was amazing! Their burgers were so good. Also, their service was incredible. The employees there were super kind and helpful. I really enjoyed the outdoor seating area. I'm glad they have it here. This place also has an awesome ambiance to it. And lastly, the inside was very clean. Overall, awesome place and I highly recommend it. read more

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Excellent!! Food, service, ready and hot when we pick up...every time!! We're long time Stand lovers!!!

First ambience, nice dining area, comfortable seating. +1 Star. Food, I ordered the teriyaki chicken salad. Presentation, looked delicious, very tasty and before I condemn the wilted lettuce, I made sure it was truly wilted and not the teriyaki dressing. Yes, some of the lettuce had brown edges. (See picture) +2.5 for look and taste, -1 for wilted lettuce. While the staff was pleasant, 15 minutes later my to go order was ready. The menu boards were big and visible but, the rotating posting between the 3 salad bowl choices and something BBQ flashed too quickly to understand exactly what the salads contained. +1, -.5 so overall 3 Stars. I probably won't go back. read more

The Stand - American Classics Redefined - Wilted lettuce - New American Near Me - Encino, California

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Service was great and everyone was super nice. Unexpected that they bring food to your table at a fast food restaurant. Leaving four stars because the food i ordered wasn't great, but it wasn't super expensive so I can't be mad and I probably ordered wrong. I ordered a brisket sandwich that had way too many toppings that you lost the flavor of the brisket. I also ordered broccolini, which was a mistake because this is a fast food joint so I should have just gotten fries (the broccolini was very soggy). And the fries, was under seasoned, they needed tons of ketchup to be palatable but they give you very little ketchup when you ask for it. My wife liked her turkey sandwich because she said you can't mess up a turkey sandwich (not high praise). If you go here, probably just stick to burgers and hot dogs, that's a safe bet. read more

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Their Ahi sandwich is usually amazing. Surprisingly good, especially for a fast food place. My sandwich tonight (delivery) was absolutely DISGUSTING. The Ahi is supposed to be gently seared. It was almost cooked through and dried out. There was no vinegarette so got a dry sandwich, yet the bottom bun was soggy like someone set it in water. Just gross. The falafel wrap we tried was meh. We wouldn't order it again, but was edible. My friend's chicken sandwich and onion rings were ok. I would have given it perhaps another star, but I just talked to the manager and she could not possibly have sounded like she cared less about my problem. Luckily we ordered through DoorDash, so got a little bit back on the order. But the food quality and a manager who doesn't give a crap about the food they put out is worth noting for the record. read more

Bombbbbbb yes amazing yummy!!!! They have some of the best burgers ever. And lots of options if you don't eat meat or prefer chicken. I love their bacon western burger soo good. The staff is always friendly and there's plenty of seating! Do yourself a favor and go get a burger!!! read more

I was just there and everything came out nicely Except the onion rings please check what you are doing read more

The Stand - American Classics Redefined - Onion rings in a bag just because it was take out I'm disgusted I usually see it in a container I am really not sure what happened - New American Near Me - Encino, California

They have a great selection of foods from hamburgers to salads to healthy bowls. A plenty of parking spaces in their lot as well as meters on streets. Beautiful patio outside along with seatings inside. I went in around close to 12:40pm to order a hamburger to go. I waited there for almost 20mins unfortunately. They have an app, so next time I'd order by an app to pick it up. The hamburger was ok - nothing special but a regular hamburger. A pretty generous size patty though. read more

Great food, service and chill ambience. The staff and friendly and helpful in deciding what is great hear. From what I had it seems everything is great here. Outdoor seating is perfect for those hot days as the trees block the direct sun. Chimichurri Steak Salad was amazing and hit the spot. Wife has the Spicy Buffalo Salad which she really enjoyed. The kid has teriyaki chicken with rice but substitute the rice to fried LoL. Coming here for sure to try other things! read more

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It's been a number of years since my last review. Mostly because the Woodland Hills and Calabasas locations are closer to my home. We came to the Encino location because it is a better spot for meeting my daughter and son (who was coming with his dog - so the patio area was perfect). We ordered at the counter. Got our own drinks at the soda machine. The staff brings the food to the table as soon as it is ready (which is pretty fast). I ordered the Southwest Chicken salad ($13.75). Huge portion, tons of chicken. Delish. My wife got the chicken club sandwich ($13). Also delish. We shared a side of sweet potato fries ($4.60). Those were just ok. Wouldn't get them next time I am here. The patio is lovely. Tables are nicely spaced. Lots of trees to provide shade. A little bit of street noise from Ventura Blvd - but not a problem. read more

The Stand - American Classics Redefined - The patio. No problem bringing a dog. - New American Near Me - Encino, California

I love the stand. Their food is absolutely delicious. The staff are friendly and helpful especially Judith and Jesse. They always have a smile on their face. They're always ready and willing to help go the extra mile. I would recommend this restaurant to anybody who's in the area who is living there in the area, who's visiting the area? It's absolutely delicious and thank you so much for all that you guys do. read more

Excellent meal. Very good service and would go again. Nice atmosphere. Great lunch service.

Came here on my lunch break on a busy Friday and was taken care of with the upmost care by Judith. The entire team was so kind but Judith helped me with my order and made a delicious recommendation. The store is clean and well kept which should be a direct reflection of this amazing team! read more

First time trying this through DoorDash and it was amazing! Even though it was cold by the time I got it - it was still perfect! The short rib grilled cheese with the bacon jam hit the spot! I also got Mac n cheese with breadcrumbs! I definitely will try another location closer to home next time so we can try it fresh. My husband said his brisket sandwich was the best sandwich he's had in a LONG time. He even finished all my food and said we definitely have to go back and give it another go! We were so hungry we didn't even have time for photos! read more

Maggie Ritchie 05 July at 02:51 PM We haven't been here in years (literally), drove by and decided we're having lunch! The employees were very friendly and helpful, my questions were answered with a smile. We ate indoors (too hot to be outside). Clean inside, there was one table that hadn't been bussed, but they were busy at the counter. read more

I love the stand! It's a staple of "Encino's miracle mile" or however they call it! It's not fancy but the food quality is good. My son loves the ABC burger and I like the ahi tuna salad or the Chinese chicken salad. My husband always takes a hot dog. It's reasonably priced. Good for group outdoors. Only a few tables inside and then a few more on the covered patio. Free parking at the back. Good reward program! read more

We tried the red curry chicken sandwich, which was very good, and the Big Blue Burger, which was yummy as well. The food itself was enjoyable and well prepared. The food was great, but the service interaction could definitely be improved. read more

Very good burger. Bottom bun gets soggy, but it's still good. Easy process, and friendly service. Pleasant and clever environment. Front porch is nice, but needs gentle overhead fans. read more

Every time I come to The Stand, I walk out feeling just a bit happier, which makes my day better. I attribute this to the excellent customer service skills of Brian(one of the managers). It is evident his primary goal is ensuring customer satisfaction. He always goes above and beyond the call of duty to ensure a good experience. I also always make these special, annoying requests for my sandwiches and he's never once got it wrong - impressive! In addition to the customer service, the food is consistently good. The bread is always fresh and perfectly toasted. They always use fresh ingredients from their tomatoes to their arugula. Today, we ordered the following items: Chicken club sandwich Grand Stand turkey sandwich Broccoli cheddar soup The chicken breast was perfectly prepared and well seasoned. I don't know what kind of spread they put on the bread but it elevated the taste of the sandwich. The turkey sandwich is equally good if not better. The sourdough bread they use is soooo good. They put just the right amount of ingredients so that no other ingredient overpowers another. The broccoli cheddar soup was really delicious. The cheese was gooey and it had the right amount of broccoli flavor. I always have a good experience when I come here. Make sure to download their app to earn points for free food. read more

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Always fun to spend 20 minutes filling out the online form only to get home and have NONE of the sauces you ordered be in the bag. As it happens by the time you fill out the Togo order form the pick up time invariably changes and rather than pick a new time, the app just says no. So you have to find the time put it back in to get rejected over and over. Do better it's 2025. And do not bother to call because no one will answer. They are too busy incorrectly bagging the orders. Go to the Habit next door or Shake Shack up the street. They fill the orders. . The Stand? Not so much. I have had no less than 6 orders in the last year where the item is wrong or is missing an item. We ordered a salad with no tomatoes today as well. Thanks for the tomatoes. Rethink ordering from this location they need more training. read more

I love The Stand! This location has been around for over ten years. They offer both indoor and outdoor dining, which is nice depending on the weather. I like the concept of ordering at the counter and having the food brought to you, which makes it perfect for groups. They also host school fundraisers where they donate a certain percentage back to the school. I ordered the Blue Burger and loved the blue cheese crumbles. I'm not a huge fan of BBQ sauce, so I swapped it out for another one, and it was perfect. We also got a kids' meal, which included one side. Everything at The Stand is à la carte, so if you want fries or a side salad, you need to order it separately. read more

The Stand - American Classics Redefined - Big Blue Burger - New American Near Me - Encino, California

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Went in for a quick bite the other day and it was my first time trying this place out! I didn't get a chance to take pictures, but that Tex Mex Bowl and the BBQ Brisket on a Pretzel Roll... *chefs kiss* Food was great and definitely satisfied my soul. The cherry on top was the attentiveness from the staff! Big shoutout to Ireland!!! She was super helpful and gave me those great food suggestions. Very kind and patient since I did ask a lot of questions to be able to get the right meal for my first visit. Will be back! Thank you Ireland for the great service! read more

I have been visiting this place a lot in the past. The Ultimate egg burger is my way to go. Juicy patty, melting yolk, pickled onions - everything together make a great combination of flavor. I have never been disappointed. The price are on the higher side but the quality is great. The service was fast, they have a great outdoor area too. Highly recommended read more

The Stand - American Classics Redefined - Ultimate egg - New American Near Me - Encino, California

I hadnt been here in a minute but came in because of a BOGO coupon I got in the mail . Parking was easy, the store opened on time , and both of my sandwiches were made in a timely manner. I had the BBQ brisket one for lunch and the Ahi tuna one for dinner - both tasty - I'll be back soon ! read more

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I placed an order through the app and drove over to get it, my order was ready within 10 minutes! I had the chimichurri steak salad and the potato chips with guacamole. Both were delicious, the employees were welcoming and friendly! Restaurant is always clean and tidy, their patio is lovely. read more

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Very disappointed, cold chili, cold hot dog, warm fry's that were good but nothing was warm let alone hot. The cheese on the chili couldn't even melt, I was the only one ordering food, so I'm not sure why my entire order was the temperature it was at read more

The Stand - American Classics Redefined - Cold hotdog, cold chili and the cheese didn't even melt - New American Near Me - Encino, California

This is a great restaurant that accommodates various diets. We had gluten-free, vegan, keto, and high protein diets. There were numerous options for everyone. The food was excellent and very customizable. They cut our burgers in half so we can share. The service was good. Felt a little fast foody. They did bring our food to our table, but I had to go to the counter to get ketchup. Service was ok, but there were a lot of people. The wait for our food wasn't long. Maybe 5 minutes. But don't expect a waiter or waitress to come by and refill your water. The ambiance was great. Very welcomey and family friendly. Went with a party of 5 and had no issues with seating. Had a great time eating and chatting. Would definitely recommend for date night or eating with friends. read more

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Let me say THIS is how you run a business! The vice president of The Stand reached out to me to personally & went above and beyond to address my previous complaint. I came back in to give it another try and the food was delicious and the staff was on point. I appreciate businesses that really pay attention to the details. The employees were jovial, working hard, and very welcoming and polite. The food was QUALITY! Gotta give credit where credit is due. Shoutout to The Stand read more

Not a great dining experience. - French Onion Soup burger was missing the soup. I had to ask not one but two different employees to please get it. - A side of TWO STEMS of broccoli with a burnt lemon was $8.00. Ripoff. Do you know how much a whole head of broccoli is at even the most pricey supermarkets? $2.50. - The place was not well organized. At least 4 other tables that I saw had the previous customers' empty trays on them including on the tables outside. read more

This has become my go-to spot for a great veggie burger. Attached is a nice picture of the veggie bliss on the right and a build your own in the left. I tend to go with build your own since I like to make my customizations. One thing I love to do is get a tone of extra sliced pickles and throw in an extra slice with every bite. Service has always been terrific. The only drawback is they sometimes get mobs of screaming children. If you have children in your family it must be great but we tend to eat inside for that reason. The kids are usually in the patio. read more

The Stand - American Classics Redefined - Build your own burger and veggie bliss burger. - New American Near Me - Encino, California

I haven't been to The Stand in a while. I had lunch on Tuesday, and my Cobb salad was delicious. What made the food taste better was the service we received from Karla. She brought our food and was super nice. We complemented her and she said, "I love my job!" It's so refreshing to see someone who takes their job to the next level. Thank you, Karla. read more

TERRIBLE SERVICE...period. LAZY, detached staff with crappy Attitudes Giving dirty looks when customers have the 'nerve' to request having dirt dishes & trash cleared off a table they want...they rarely check to see if the patio tables need to be cleaned & don't you dare ask to have them wipe the table top! Unfriendly & Unapologetic manager: After 40 minutes of waiting watching 3 tables' food arrive who ordered after us, our hot dishes arrive cold: clearly, they were just sitting there ignored. she looks at me like I am a nuisance for wanting my paid for hot food to be hot. How about "oh sorry, that stinks. We will immediately remake it for you"? The food is just OKAY. Not worth ever wasting time or money on this place with so many others to pick from that are also much nicer & better designed. I can't believe how many mediocre to crappy places outlast the good restaurants read more

I've been to 2 different Stands, and this one kicked butt. They have gluten free buns, rock on. Thank you very much. They have amazing veggies and the portion was HUGE! Maybe because we caught them at the end of the night? But all the food was great and they were super nice. Tons of choices so you don't even have to be a burger-eater. read more