Was staying across the street at the Hotel Kabuki and saw Pearl and looked it up. Around 11pm on a…read moreSunday night found 2 openings for a Korean Body scrub (7:30am and 9am). I booked the 9am and got there about 8:25, which gave me time to get oriented/tour facility and do a soak to prep. The reviews were accurate. I glad I was solo, made it easier being comfortable being nude. Lots of amenities to glam up before leaving. It was calm and quiet when I arrived, and got busier as I was leaving. Staff was great, and made me feel comfortable and welcomed. They explained everything and answered questions with a smile. The place was super clean and staff actively removed used towels/swept throughout my stay. A good scrub, felt like a symboloc ritual for shedding the old for the new. I now have baby soft skin!

Absolutely loved my spa day here. Came around 9:40am for a 1030am appointment…read more We did a 90 mins milk and honey treatment. After the body scrub they wrap your body in a foil while they shampoo your hair and apply a face mask. The spa is small but has the essentials: sauna room, steam room, cold plunge, and jacuzzi. Upstairs there's a clay ball room and the salt room. My absolute favorite was the clay ball room. I was so relaxed after my 90 mins treatment when I went into the clay room I almost fell asleep. I will definitely come back. Only thing is it is in japantown so parking can be hard. But it was very convenient to go across into Japan Center for lunch afterwards

I had such a great experience from start to finish. The spa was clean, calm, and welcoming. The…read moretherapist did a great job and worked with me and what I needed. Highly suggest!

Really great place with wonderful people! Will go back soon for sure. Thank you for the amazing…read moretime.

I stayed in the honeymoon suite prior to my event there. Its a beautiful enormous room with a…read morefireplace , large white couch and huge comfy bedroom . The bathroom was dirty and disappointing. The jacuzzi tub was filled with hairs from previous tenants - the jets had a brown build up in them that came off with my disinfecting wipes. The filter for the tub was filled with trapped hairs . The shower caulking was falling down like a shoe lace and brownish. The outside baseboard was BLACK ! It appeared to be attempted white paint over it The window in the bathroom we opened for air was filled with large piles of dead roasted looking bugs . I send over the pix - I was given a partial refund and told the building was aged and working on renovations - also told the housekeeping failed to clean the bathroom area. I was extremely disappointed- was told someone from management would call - they did not. Very disappointing- I saw the black baseboard when I came a month prior - made a comment about it- was assured it was being taken care of - bit white paint is not the way to cover up mold My event was amazing though- food was good and event room was clean! Taylor Lobb was amazing!!!! Love her- she's the best! Did everything I needed - communication was great- I recommend using them for spa and events !!!

Cute little Day spa for a friends birthday. Booked weeks ahead of time to secure an early morning…read moretime for 3 people. - located deep in the farm & wine area of Livermore, off Vasco. Arrive early as a few of us were misguided by GPS & unfamiliarity of area. - Employees were pleasant. After massage we wanted to try the Mimosas, very tasty although small champagne glass size. Priced @$9 each. Spa Area- located in the back of resort. Pool and jacuzzi use w/an additional fee. Lockers for clothes if changing into a robe. My Masseuse, Katie was amazing. Highly recommend. Overall , had a nice but seemed to be a quick visit & would love to have a staycation one night.

I got the deep scalp therapy, a moisturizing hair mask, and the acupuncture facial massage and…read moreeverything felt amazing. The scalp treatment was so relaxing I almost knocked out, and my hair felt way softer after the mask. The facial massage was different but in a good way, left my face feeling really refreshed. Whole vibe was calm, nothing felt rushed, just a really solid experience overall. Definitely going back.

Benny and Courtney did an amazing job on our 90 minute Velvet signature! The massages were great…read moreand our scalp and faces feel so clean. The whole spa interior is so calming and inviting, as well as clean. Shoutout to Kyleigh for being so welcoming for the front desk!

Nobody asked for a Kabuki vs OnsenSF comparison, but here…read moreyou go. 1. $$$ Price Kabuki is $49/pp 2.5 hrs OnsenSF in the tenderloin is $50/pp 2 hours 2. Environment & Ambience: Kabuki has a much wider space, calming music, great ambience, wonderful smells and decor. OnsenSF is a dining space when you enter and spa in the back. Everything looks modern and nice, relaxing environment despite being located in the tenderloin. 3. Hot Tub: Kabuki has a rectangle shaped hot tub as opposed to OnsenSF's square shaped tub. 4. Cold plunge: Kabuki has a cold plunge that's perfect for people who don't need it to be extremely freezing. OnsenSF has a cold shower with many heads in place of a cold plunge. Both are enjoyable experiences 5. Steam Room: Kabuki's steam room is also rectangular as opposed to OnsenSF's square room. Kabuki's steam room also has a shower to rinse off excess salt and sweat before entering the common area. 6. Showers: At Kabuki, there's also a line of stools for the seated handheld showers where you can fill a tub of water and pour it over yourself in addition to the traditional shower stalls, where OnsenSF only has the traditional showers if I recall correctly. 7. Sauna: The sauna was great because you could adjust the heat by moving up the wooden bleachers. There was also plenty of space to stretch out and lie down. There were wooden half-cylinder blocks to place under the neck and back to promote blood flow. My partner's favorite standout was the salt scrub they have that's free to take at the refreshments table. You use it to scrub away dead skin in the shower and steam room. My favorite was the bowl of towels buried in ice cubes that helped me keep a cool head in the hot tub and sauna room. I will say that the thing that makes OnsenSF stand out is their dining pop-ups, but there's plenty of dining options on Fillmore and in Japantown. I would definitely go back to Kabuki again. The experience was incredibly relaxing. Highly recommend.

Possibly the best bathhouse in the Bay Area…read more Kabuki Springs is tucked away off a busy street in Japantown and feels like a portal to another dimension, one full of warm water, a quiet atmosphere, and plenty of lemon ginger tea. I was instantly drawn to how intentional everything feels here, from the dark wood of the sauna to the sleek tile in the showers. It feels carefully crafted to be both modern and timeless, with the Japanese motif flowing through all of the design. Personally, I love the dim lighting in the baths; with no windows, it feels like time is suspended. Is it midday, or midnight? Sunny, stormy? Early, late? You can't really tell when you're there, and that feels like the point. It's an escape in its truest, most relaxing sense. Attendants are constant in the baths, which makes it feel far more luxurious than what the price would suggest. Cucumber, lemon, or plain water are all on tap, as are iced hand towels, salt scrubs for the steam room, and hot lemon ginger tea. I loved how cups are encouraged to be reused (I hate seeing the giant pile of single-use cups in the trash at other spas). I'm holding out hope, however, that traditional green tea may make an appearance in the future! I'd recommend attending on one of the single-gender days, as I found that lent itself best to the fully immersive experience. Shower sandals are available, though I found them a bit uncomfortable. Next time I'll be sure to bring my own. As a bathhouse enthusiast, I cannot recommend this place enough. I can't wait to bring my friends here to learn for themselves just how relaxing and rejuvenating the sauna, steam, soak, and plunge rotation can be.

I love Piedmont Springs. I started going to see Milena before and after my back surgery…read more She has made such a difference in my healing and I look forward to our sessions together. She asks questions and listens to the changes I describe in my body and makes adjustments to help me feel my best. The front staff is also very welcoming and supportive. I am so lucky to have the chance to come regularly. Thank you!

Primary purpose of this review is a huge shout out to masseur David Righthon, who gave me one of…read morethe best massages ever. A sure, gentle touch with plenty of careful power to apply when needed. I've not been in for some time due to health issues. The spa amenities have slid a bit since the pandemic (e.g. bathrobes are no longer provided for patrons booking tub or steam/sauna before their massage), but otherwise still a lovely community resource for health and relaxation.

I am always hesitant to join a membership, but this is one I am very happy with and continue my…read moremembership throughout the year. Not only is the facility clean and relaxing. The specialists here really try to provide you with the best experience possible. They have a variety of people to choose from, and if you don't know who you'd like, they will have recommendations. I highly suggest that when you call into the hot line to ask the customer care to directly transfer you to the store. The staff members at the store is very professional and courteous to meet your needs with empathy and compassion. Time after time, I cannot tell you how much the staff personally takes an interest in my well-being from the moment I walk through those doors, especially the assistant manager (Miranda) and her team. My go to masseuses is Christian. Christian is trained in a variety of pressure and really pays attention to the reaction of your body. Christian's personality is so bubbly that it just makes you feel welcome every time he greets me. Janelle is fantastic with facials, too. She studied as a beautician and checks in on you every step to make sure none of the beauty products being used irritates your skin or you. She's also gentle with your needs and pays attention to the sensitivity of your skin, looking for any reaction if there is any. It's been a great pleasure being their customer, and I look forward to my next booking with them.

There is always great service & people!!! There is an amazing staff and wonderful masseuses!read more

I had a very disappointing experience at Woodhouse Spa in Walnut Creek…read more We scheduled a couples massage specifically requesting to be in the same room. We arrived on time, checked in, and were escorted back to begin our services. After we had already undressed and were prepared for our massage, we were informed that the appointment could not be accommodated as scheduled because the therapists needed breaks. At no point prior to our arrival were we notified of any staffing adjustments or scheduling conflicts. Instead, we were told, after we were already ready for service, that the massages would have to take place in separate rooms. We were then informed that they were fully booked for the rest of the day and could not reschedule us for the couples experience we originally booked. The only alternative offered was a complimentary guided self experience in the sauna, which was not comparable to what we had reserved. Alexa, the hospitality manager, did apologize and stated that Anna, the spa director, would be contacting us. As of yet, that has not happened. The lack of communication and follow through was extremely frustrating. If therapist breaks were going to interfere with scheduled appointments, we should have been notified before arriving. Being informed only after we were undressed and expecting our couples massage was uncomfortable and unprofessional. This experience reflected a serious lapse in customer service. When a service cannot be delivered as promised, there should be a meaningful effort to correct the situation and ensure the client still receives what they scheduled. I recommend taking your hard earned money somewhere you are valued and not expected to simply accept something different than what you reserved. Anna, After receiving your comment on my previous post, I feel it is important to clarify our position. We shared with you, as customers, exactly what our experience was booking this appointment online through your company's website. Rather than acknowledging how this situation unfolded from the client's perspective, your response focuses on explaining internal policies and procedures. Our frustration is not about therapist breaks or operational logistics. It is about communication. At no point prior to our arrival were we notified that the couples room was not secured. We arrived on time, were escorted back, undressed, and only then informed that the appointment would not be accommodated as expected. That is the core issue. As customers, we can only rely on the booking system provided by your company. If duet services must be reserved by phone and the online system does not guarantee placement in the same room, that process should be made unmistakably clear and proactively confirmed before guests arrive, especially for something as specific as a couples massage. Furthermore, instead of continuing this issue publicly from a policy standpoint, I believe this should be addressed internally within your company to ensure others do not experience the same poor communication and disappointment. Our intention in sharing our review was simply to express our experience honestly and highlight an opportunity for improvement.

Back again for another needed day of relaxation. My mom and I came back to celebrate my birthday…read moreand received massages. This place is so peaceful and relaxing. My masseuse, Mary Alice (?) was great. She was gentle, firm and most importantly did not hit the bed as some folks do. Thanks for a great for a lovely day.

Service is serene and professional. Very attentive to client skin needs. Relaxing background music…read moreinspires relaxation. Quiet highly skilled owner focuses on client needs in advance. Smooth serenity pervades the experience.

Shelley at Conscious Skin Care is Fabulous! After three treatments and using her recommended…read moreproducts at home, friends started telling me that my face looks 10 years younger! Shelley uses the highest quality Organic products. Her years of experience, confident hands, and the soothing environment, combine to create an Amazing, relaxing, and nourishing experience. And my face looks and feels much better than when I came in! If you want the best facial skincare, I highly recommend Shelley at Conscious Skin Care in Alameda!

Lisa Tran is super rude and has a bad attitude - she calls her employees "oh the fat one?" when…read morethey aren't there. That's why this place is always empty - bad vibes. The only people that come are the elderly folk who don't have a choice. Also, this place doesn't know how to remove basic gel manicure - they ruined my nail be and charged double the original quote of $20 to $40 (on top of a manicure). Never again. Their tools are old, rusted (you can see the brown rust on the tools) and busted - I regret coming here for anything other than a basic pedicure when I'm short on time. I'd rather go to southshore or any other place any day. No skills and does not keep up with the current nail trends or fashion. Dying business just like the rest of the shopping center.

Quality of nails and waxing has been fine. The place is conveniently located and always has…read moreparking. However, they always close early and the owner, Lisa, is super rude. I go here because it's convenient but I wouldn't recommend it.