I've always loved the beautiful surroundings and comfortable atmosphere at The Spa and Salon at PRO CLUB, but I was even more in love with it earlier this week. I arrived at The Spa about a minute before my 90 minute Relaxation Massage was scheduled to begin. I had just driven 45 perilous minutes in the heavy rain and I was very much in need of relaxation. Fortunately, I had completed the necessary form prior to arrival. Efram greeted me pleasantly, checked me in, and asked calmly if would like to proceed straight to the waiting room and have someone bring my robe and slippers to the massage room. I was thrilled with being offered this option so I would miss less of my massage session. I quickly said yes. When Tracy, my massage therapist, greeted me she noticed I wasn't in a robe and slippers. I explained that they would be brought to the room. She was very kind as she led me to the room. When the robe, slippers, and bag arrived, Tracy took care to put my belongings in the bag, place my slippers on the floor, and put the robe in a warmer. When she finished my delicious massage, she placed my robe on top of my covers for me to easily access. Once she left the room, I slipped into the robe and felt the heat caress my skin. I felt so cared for. Efram checked me out with a smile and efficiently. He asked me how everything was and I told him everything was wonderful! I couldn't stop grinning, I was so happy about my spa experience. Thank you Efram, Tracy, and everyone at The Spa that work so hard, for making it such a special place. read more

I've been going to this salon for a number of years. Overall, I've been happy with their services. There were some hiccups, but they course corrected along the way. For hair cut and balyage, I had to try a few stylists to finally find the one I like. Although Everytime I go their prices have increased! And it's getting to a ponit I'm considering switching to a different place.. I've also done facials in the past and Jenny was my favorite aesthetition. She is very skilled and takes time to answer any questions you have. read more

Spa package was a special gift. It started with time in the quiet area, steam room and hot whirlpools. Cool clean water to rehydrate. After a cup of tea in front of the fire and a dreamy nap in a rich smooth beige room with elegant cream crown molding providing a tranquil setting.... Dawn was delightful and assistive (I'm low vision) giving me a relaxing sugar scrub. Somehow, with the word scrub, I had envisioned a tense session of pain. Rather, it was a gentle massage with beautiful coconut oil and sugar (she gave me a choice of oils and scents) that left my skin glowing. This was followed by a warm shower to remove the scrub and then a final application of moisturizer. I felt safe and comforted.** Warm spirit, renewed skin, peaceful mind. I was lead to Emily for a facial that started with a cloud warm mist, followed by several face swirling scrubs (sorry I was drifting under Emily's bubbly energy), then a wonderful cool "magic wand". Finally, Nili scrubbed, trimmed and pampered my feet with warm towels, heated hand mitts and neck roll. It all left me floating on a cloud of happiness. Thank you all. **my last massage was many years ago with a male that was extremely inappropriate where I had to walk out early (Spa Envy). The session with Dawn was very healing for my fear level. Despite my history, I never once spelled, uncomfortable with her, in fact, exactly the opposite, I felt very cared for, and that she had A high level of ability to adapt to my needs. Unlike most of my reviews, there are no pictures because I quite happily put my phone away for the day part of what made it so exceptional that my brain had to remember all the special parts of it. read more

I was hoping we have found our place for a spa services. Making it easier spot since we go to the pro club. So my daughter tried both the waxing service and the massage service. The waxing wasn't good at all as her legs and arms felt as if she have shaved them and within a week the hair was out. As for the massage I am a bit confused with why they have a massage by itself for the hot stone and it's just relaxing. Like if you want deep massage you can't use the hot stone. Anyway again my daughter took the deep massage and she said it wasn't good at all. I called one day to ask about the hair smoothing treatment. The lady who answered the call told me they don't have this service. So when I was waiting at the spa for my daughter I asked the front desk and she called a stylist to come and talk to me. I couldn't understand what is the smoothing treatment they offer as the gentleman who was talking about it wasn't even sure about it as well. I think they have the idea of having a good service but they need to hire better technicians, staff. They seem busy tho so I am sure they have lots of happy customers. The spa itself is super beautiful and cool. Especially the quiet room where you wait for your appointment or wait for whoever is doing the treatment. I wanna try the hair salon for just blow up one day and I will Update my review here once I do that :-) Cheers for now I was really hoping we would like it here. read more

I had a diamond glow facial here last week and everything was excellent. I've had this facial at 2 other spas in the area and none compared. The spa at Pro Club offers access to their spa services (steam room, sauna, whirlpools, showers, and lounges) when you come in for a facial (or massage) service. Robes, slippers, and all ammenities (shampoo, conditioner, body wash, mouth wash, deodorant, lotion, hair dryers, towels, etc) are available for spa guests. There is no membership required but they do offer discounts to members. This spa offered 3 different levels of the diamond glow facial, something the other spas did not offer. I chose the max which was 75 minutes and included an extra mask and your choice of either dermaplaning or a chemical peel. I haven't ever done dermaplaning but have had chemical peels so I chose to give it a try. It was a nice exfoliating service and would be great for anyone who might have darker hairs on their face. I had a calming mask after the rest of the facial was complete. Some extras offered here with this facial included cryotherapy (a cotton wand dipped in liquid nitrogen and rolled over your face) which was very nice and a hand/arm massage while the mask sets. My appointment was at 11:15 am on a Saturday. I came in a bit before my facial to enjoy the Spa but know that the whirlpools, sauna and steam room are part of the gym/facility locker rooms so it was busy around 10:30am. I did go back to the sauna after and there were only maybe 4-5 people around. This should be your location for diamond glow or any other facial service. I will be back! read more

The Spa and Salon at PRO Club - Robes and slippers for spa guests - Massage Near Me - Bellevue, Washington

I'll start off by saying it wasn't me that received the experience, but I was paying. My girlfriend said her skin felt great, but that she'd only come back under a different esthetician. So i'd be careful about who you pick for your esthetician, it will make or break your experience. I had chosen just any female esthetician for my girlfriend and decided to come to the pro club because my aunt has spoken about her good experiences here. I opted to pay for a 60 minute personalize facial with a personalized mask (+30$), my girlfriend told me that the esthetician kept upselling her and that she told her that she wanted to make sure she asked me before she decided on adding a bunch of things to the service which Diana then said to her "oh why do you need to ask, is it going to break his bank" which honestly is really none of her business and highly unprofessional. Additionally creating conversation with my girlfriend, Diana continued to speak very poorly of doctor's and estheticians, claiming that "they should really leave it to the professional estheticians" and that "doctor's just want to do anything they can to make money." She wanted to know what products that, that specific esthetician used and said "oh those products are not good, and as an esthetician she should know not to be using products like that." Additionally at the end she said "oh I didn't see that your boyfriend paid for the personalized mask" and gave her a mask to take home and use. I was under impression paying 30$ for a "personalized mask" that the service would be putting together multiple products into a mask that she would then apply and not a take mask in a package. The only thing personalized with that 30 dollars was the fact that she just chose it. Diana also seemed to upgrade the "60 minute facial to a micro peel" my girlfriend mentioned that that micropeel finished after 45 minutes which she was then prompted to leave, not the full 60 which Diana could have applied whatever the so called "personalized mask" was. Overall with spending 280$ with tip the service that was given was horrendous and shortcuts were definitely taken. I gave her a 40$ tip which if I had a better understanding of the situation I would have resorted to giving 0$. read more

The Spa and Salon at PRO Club - Here's a photo to prove that I did in-fact pay for the service and that this isn't a bogus review. - Massage Near Me - Bellevue, Washington

Amanda is my stylist! I love her! She's calm and has the knowledge to get the job done! I fly out there to get my hair done I won't let anyone else touch it. been doing my hair for close to 13 years now and I trust that she will do an amazing job every time. 10/10 recommend her for anything you need. Friendly service great vibe all around. Clean in there too. Very satisfied every time. read more

I saw Kimi for a full set of gel nails and pedicure with French manicure on both. Wonderful salon I will keep coming back. 5 stars.

Clean professional and welcoming atmosphere with highly skilled providers! You do not need a membership to ProClub to visit the spa! Competitive prices for the area. read more

The only luxurious thing about it now is the price. I have been using this Pro club salon in Bellevue for years and since Covid it has slowly been going downhill but with new ownership, it has totally become only about gouging customers. The only good thing about it are some of the providers I see there. They used to really make you feel good. There were snacks in the lounge and they would offer you a protein bar after service and a nice drink (champagne, lattes etc.) during the service. This is no more. The new owners took over and immediately raised prices, which were already pretty high. Prices on the website are not adhered to - they charge more for experienced people but this is not stated at booking. There is a fee for the spa staff (reception staff etc.) which really should be absorbed into the price but OK. And now they charge 2.5% for credit card payment, like some cheap salon where an essential pedicure is nowhere near $105 Pro charges. The worst thing for me is the cleanliness and cheap products. Showers are incredibly dirty - shower walls are not washed and are sticky with conditioner and soap scum - touch them at your peril. Hairdryers are sticky, it's clear no one is wiping them. They replaced redken shampoo and conditioner with some cheap non branded stuff that left my scalp sore and itchy and my hair dry like straw. Now I have to bring my own. Honestly, not sure why they are charging the fee for salon staff because there doesn't seem to be anyone there to clean the facilities. I love coming here for the people that have provided top notch services but I am not sure the value is there for me anymore. It is clear management is greedily making changes that benefit them at the expense of the customer. I hope the management realizes customers are not stupid and blind and thinks about value they are providing. If they lose loyal staff - customers will disappear with them. read more

Everything about this place is amazing. Especially the best hair stylist ever, Chrissy. Chrissy Chrissy Chrissy. She is truly a miracle worker. When you leave you will love your hair and feel like you just met your next best friend. The salon staff is helpful and very friendly. While you wait for your appointment there is a beautiful and relaxing room. They give you water and there is plenty of comfortable seating. During Covid they are scanning body for temperature as you come in and of course masks are required. Staff all wore masks. Masks are even worn while while your hair is cut. read more

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The Pro-Club is pretty luxurious and the staff have always been very accommodating. I booked my second massage here and yes, I've been here before but I wasn't expecting to be completely left on my own! After checking in, I was given a card with my locker number and access code (5 digit number) and . . . that was it!! Luckily I remembered where the entrance was and walked in myself but I expected to be at least escorted through and have someone at least point out some general directions! I found my locker and noticed that my locker had some dirt inside which got onto my robe. The sandals were also a tad small but there was literally no staff in the locker room for me to point these things out to or exchange sandals for. I found my way down to the quiet room (I was not told where to hang out prior to my massage) and had a good massage. Afterwards I went to check out the hot tubs/sauna and then got stuck on the other side of the door because I couldn't quite remember my access code. I have decent memory but there's no pockets in the robes to keep the card with the access number and it's a fairly long number to remember especially after my relaxation service which I forgot everything! The housekeeping lady was very nice and helped me out so it wasn't too long of a wait luckily to get back into the locker room. I had also inquired about ordering food to the spa which one of the staff told me they had servers for. However, when I was ready for lunch, there was no staff member around to help me place my order. Pro-Club exudes luxury; however, the locker room staffing could be increased heavily. I totally appreciate the privacy of course, but when I need someone to help me, it's very difficult to locate someone! read more

I've been going here for years for facials and massages. Everyone who works here is EXCELLENT. Also, you do not have to be a member here to go to the spa, salon or dr's office. You can see all their pricing on their website and they are priced about the same as others for their services. Other spas do not come close to the atmosphere and service you receive here. My recommendation is the 90 minute signature facial. read more

I recently had a haircut appointment at this salon, and unfortunately, my experience was very disappointing. When I booked the appointment, I specifically mentioned multiple times that I needed a stylist experienced with curly hair, and I was assured that the hairdresser I would be seeing had that expertise. However, the hairdresser didn't even bother to wet my hair before cutting it, which immediately surprised me, but I gave her the benefit of the doubt, thinking she must know what she was doing. After the cut, I noticed several flaws and mentioned them to her. She told me she would fix them after washing my hair, but she didn't. I brought it up again after the cut was finished, and she still ignored my concerns. At that point, I gave up. She didn't dry my hair, just applied some cream, which made it look awful. As I was driving home, I noticed several pieces of hair that she hadn't even cut, and they didn't match the rest of my hair. I called the salon to request a new appointment with a different stylist and again asked to be booked with someone experienced with curly hair. I explained that, because of my curls, it's important to take extra time to brush through the hair before cutting, so it can be done evenly. The response I received was shocking: the receptionist suggested I go somewhere else that specializes in "your type of hair." I politely asked for clarification, and she repeated the same statement. When I mentioned that I've had several haircuts there without any issues and that wavy hair is different from straight hair, I was told, "We will put that on our website." I'm honestly appalled by how rude and unprofessional the reception was and how poorly my haircut turned out. I will update this post with pictures of my hair as it is now and after I straighten it, so you can see how uneven the cut is. I hope this feedback helps others considering this salon read more

My mother and I had a girls spa day. It was very relaxing and fun. The messages were great and the staff was very nice. The place was super clean. It was a very relaxing day and I would come here again for another spa day ‍ read more

Most professional massage experience I've ever had! Scheduling was easy with the really friendly and helpful staff, who made sure I got the most out of the amenities. I felt perfectly pampered with the provided robe and slippers, as well as the complimentary tea, fruit filtered water, and snacks! Shoutout to Anne who listened to how I wanted my massage, and offered the perfect about of conversation so I felt comfortable and relaxed. read more

Big degradation in service!!! Mess!! Mess! Mess!!! For the last 8 years we have SPA girls date out before the New Years and we really was looking to repeat the tradition this year. However big disappointment hit us this time. Schedule was a mess!!! I have to cancel my massage because it was too late competing to entire group (of 6). It would be very long for rest of the team to wait for me... Services in dining was horrible!!! It took 30 min to serve water. Drinks were served after food was already on the table... also majority of items on the menu weren't available after it was already ordered and clarifications arrived 20 min after the order was placed. Manager wasn't great help either. I felt it was waste of time event talking to her (Laura) Next year we will have to find other place to enjoy the holidays time. And it is very unfortunate :(((( read more

Fantastic nail services. Relaxing and quiet. Very nice experience with high quality results.

I scheduled a deep tissue massage at the pro club spa today. Its was worse than a novice Swedish massage. The facility was upscale, massage bed was soft and adjustable, room was clean with lots of pampering stuff. But quality of the massage was below substandard. Lots of oil rub really. It was the most expensive and a most pathetic massage experience in last 22 yrs :( read more

Not even worthy of 1 star . The WORST place to get your laser treatments. Unlike day spas, medical spas must be affiliated with, overseen, or run by a medical doctor. While not every procedure is done by a doctor, they are performed under the supervision of the doctor. However , I have never seen a doctor at pro medi spa , and therefore I didn't complain about their non professional work even they burnt my skin though . read more

Hi everyone ! As my previous previous previous upsetting review of Massage Evay at San Mateo park place 94403 location ! Now made me miss the good place even more ! I will list few much better place near by , also below is another good review to appreciated 2 person for taking care of me over years ! Compare the good decent manger experiences I have always had back WA Bellevue proclub wa 98006 for both sport and medicinal spa ! This is a 7 years behind good review for the RN nurse who does the facial laser of me call Fraxel ! Her name is Staci Sakariassen look pics below, she have gaven me LPN , hair Remover and Fraxel since 7 years ago from 2011 . She is the best of best ! Until recently I moved to Ca , every spa i went to told me Asian skin is NO good to do Fraxel ( which is $1000 only ) Vs in Ca , all the doc told me buy 3 times of LPN which is a much easier work and risk for them ! But still cost like $500 per time so 3 times for a package will be 1500 ! Second person will be to her manger Stephen she just send me an check last week , after 2 years I moved away, I have almost forgotten I still have $1188 store credit at Bellevue proclub ! So I called them last week was just asking if I can get refound or if I can make appt to Staci since I will be back to Bellevue next month ! The front desk girl does not know if ok to refound me or not , so she let her manager Stephanie called me second day ! And After she knowing I have to buy airticket to do this redeem this 1100 Service ! She simply suggested that if she can just send me a check ! Full of it ! After which I bought was more than 5 years ago ! Was prepaid deal ! She also called to follow up 3 times to making sure I got the check ! To me the price of $$$ or $$ is never a big manner ! But instead of good care and solid sechdeal is a much deal for me ! I rarely post bad review to anyone ! Even last month my brand new house the wall suppose to be green break , but my designer got me grey black of the $8000 cost of break wall ! I was also shocked ! But she cared and she called me ASAP ! Said sorry and but she may get fried from this ! And she has no way to pay me $8000 ! To redo it ! So I even cut her slack ! Now I have to live w a grey black wall made by Natual break stone ! So Bellevue 98004 98006 and San Mateo 94403 both are consider rich nice area ! People who work in the service job shall know how to handle stressful situation and how to maintain every client without once u got their money of year of contract , then you forgotten them ! Be a smart smooth people skill plus some decent of education and manger training is important to be successful in any expensive rich area ! Here all around house 2 M up and many big company and startups , shall we get a better treatment ? Of any kind and any manner ! ? The another 2 place I get massage often is on 25 th Street , one is Tai massage has all 5 star review another is across street Chinese foot massage call 4 season ! They both run by Asian women ! Who answer you ASAP and appreciated your biz like serious deal ! Below pic approved the solid date and years ! 1188 check just posted yesterday ! read more

The Spa and Salon at PRO Club - Massage Near Me - Bellevue, Washington

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The salon at the Pro Club I left a review that was a result of poor communication between the technician and myself. and again, when i reached out to understand where things went haywire~! Since then, the salon manager, Laura has been in touch and made things right. She also did not understand why I was billed the way I was and even said they would redo my color. No need! Leo did do an excellent job, just not in the color that I requested. I do recommend the Salon; all of the artists are extremely good, whether you are conservative or creative. Thank you, Pro Club for living up to my expectations. My faith is restored. read more

The Spa and Salon at PRO Club - My crazy on purpose hair color! the top layer is magenta. the bottom layer is purple. - Massage Near Me - Bellevue, Washington

I was Very disappointed with 'Grace' at The Pro Club'. She does Cool Sculpting,and was VERY dishonest about the results, talked me into extra treatments, did absolutely ZERO follow up, and really treated me as a car going through an automated Car Wash. I never received any of the 'added' Pro Club services within her 'quote' (which itself is extraordinarily high-for Zero results). read more

I really love the Spa and medical Spa there. Everyone is so nice and I feel very comfortable and happy when I am there. I am there very often to have all different types of cosmetic treatment and I am very satisfied with the results. the Spa is the kind of a place that cares about you. If you are not 100% satisfied, they do everything possible to make you happy. That is extremely important to me. The costumer service is outstanding. I always have consultations with the dermatologist Dr Levy and he is really good. Also, all my beauty procedures I do with Kristal, she is amazing!! The place overall is very clean, upscale, and classy. I never have to worry how sanitize or clean it is. The staff from the cleaning people to the doctors are amazing. Always very kind and friendly. I have to admit it is pricey but we get what we pay for and it is worthy every single penny I spend there. read more

Over all I'd say this is a pretty great place, all of the employees are what really make it wonderful. I've had excellent massages, facials, pedicures and makeup sessions here, and even with the employees I didn't necessarily love they always did excellent work. The locker rooms are a tad cramped for nonmembers and the whirlpool areas feel a bit dated and not particularly luxurious, their cleaning ladies are extremely rude, so if you do anything "against the rules" even on accident they will loudly bark at you and call you "lady" - obnoxious is an understatement. The actual services, great, the employees, great, the amenities, could be improved, the non-hospitality staff, terrible. Definitely would recommend going here but maybe think twice about using the whirlpool area in case any of the ill-mannered cleaning staff are lurking. read more

We came for our anniversary and went to 2 different spas. The other one was one of the top ones in Seattle. But This was a super nice place. Elegant and very relaxing. salon hair & skin products in the spacious bathroom. Even salon quality hair dryers. Everything was stocked real well and ready to use. The staff was very professional. The whole place was very relaxing. The only complaint is I had to carry or keep track of my sign in health sheet the whole time. Maybe suggest to fill that out and leave it at the front desk before going to the back? This spa set the bar pretty high. This place is the only one I'll be going back to in Seattle. read more

The Spa and Salon at PRO Club - This is one of the waiting/relaxing rooms with snacks - Massage Near Me - Bellevue, Washington

Larger spas like this are hit and miss. Some of the staff are experienced pros and some are inexperienced. Ive booked services at probably 15 different spas over the last 10 years so i have some context. The process to book our services here was amateur hour. Inexperienced staff answered the phone and knew almost nothing about their services. If you spent five minutes on the website you knew more than they did. They put me on hold probably five times. 45 minutes just to book four basic massages. Then they call me back to make us a special offer. Then they email a confirmation that is different than what we discussed. Then we get there and the itinerary is different from both the email and the phone calls. Too much stress just to boom there. When we went to check out they game me the wrong rates and tried to overcharge us by around $60. The therapists were good. They worked everything out and gave us a good set of treatments. Overall they are overpriced, unorganized, and not real good at the front desk via phone or face to face. Probably wont go back. Compared to Salish this place is a bust. read more

Never disappoints!! Love this place. Worth the extra money! I always ask for gift certificates for Xmas and birthday gifts.

Had a chance to try a few services here. The pedicure was ok, but for the price I paid it should have been outstanding. It was shoddy at best. I had to get it done else where a few days later. The service from the people at the counter stinks. Ladies and gentleman, you work at a spa, get over yourself, be friendly and helpful. It's a spa. at a gym. The service from the party planning person, sets a new bar for how shit service can be. If you want to plan a little event here, prepare to have to do all the arranging and double checking with the spa, because they will likely mess up reservations and schedules, or just not book. Every time you call, the event person is also at lunch... or not in yet... must be a nice job. read more

It's been 7 years since my last review! I still come to the Pro Club(now every three weeks because of covering my gray hair). I see Jessica and she is amazing! Jessica knows how to get my hair the right color copper red and keep it healthy! I have been a happy client for years and I will be good years to come! read more

The Spa and Salon at PRO Club - Copper red hair done by Jessica at the ProClub! - Massage Near Me - Bellevue, Washington

WOWWW!! When it comes to micro blading I am very hesitant and particular when it comes to who works on my eyebrows - With that being said, I could not be more happy with my results from 'Laura Hogan' she's truly a Master Aesthetician. She gives you her undivided attention, listens closely to your needs, and shows overall compassion. Her attention to detail truly sets her apart from the rest. You will not be disappointed if you book with her!! read more

TERRIBLE experience with aesthetician Lo - NEVER book waxing with her! She literally got SO much wax stuck in my head hair and not a word of apology! Used extremely hot wax throughout - did not reduce temperature despite me requesting her thrice to do so! read more

Finally found an awesome curly hair stylist. Rosanna gives perfect haircuts every time.

Me and 4 other friends were trying to get an appointment for a spa soirée. The event coordinator Suleqa made us respond to her multiple times over email as to what we want, there were delays in her replies (around 2 weeks at one point). We decided to go to Yuan spa in Bellevue instead and our booking was done in one simple phone call. read more

Still going here... more than 12 years strong. Still going to jeff. He's the best. Use the product: elumen

Flowers in the bride's locker, chocolate in mine? Warm robes? Champagne upon arrival? You really know how to bribe, er, impress a lady! And my entire experience at the PRO Sports Club did nothing but impress me. Planning a bachelorette party from London is no easy feat... especially when your lovely lovely lovely (with not a dip of sarcasm) fellow bridesmaids are as easy as pie, low-key, and completely unopinionated. Luckily for me, the folks at PRO really knew what they were doing and the facilities - including a beautiful and fully stocked locker room, a cozy lounging area with water and light nibbles, the soaking and sauna area - could have pleased the pickiest and most judgmental of spatzis. 16 treatments scheduled, 16 treatments delivered and individually paid for, with a group champagne lunch (in robes, no less), and the bride now worships my "organizing skills." PRO definitely made me look good! Plus, I had the best massage of my life by Derrik, an hour of pure shiatsu bliss that I will come back for again and again. Could not be more impressed - I definitely owe you a return visit... twist my arm! read more

You simply cannot beat their shellac manicure! Although every nail technician is wonderful, I personally love the work of Donna and Lan! They are very meticulous and clearly love what they do. Prices can be high, but you can't beat the quality of their work and service. Giuseppe and Adam are incredible as massage therapists, and you will leave feeling like a marshmellow after seeing either one of them! You can tell Adam where you are hurting and he will fix the problem! Giuseppe's massages are like no one else's you will ever experience! He is truely an artist in what he does, and his massages are purely magical. Jeff is superb at color services and cuts, and KP, Jamee, and Adriel are fabulous for blondes! If you are looking for extensions, definately go see Kelly! And if you want a fabulous style or cut, you can't go wrong with Rosanna, she specializes in haircuts. Waxing? DEFINATELY see Meesha! Melissa is amazing with brows, and if you want a relaxing, beneficial facial from someone who really knows what they are doing, I would highly recommend Monique or Andrea. Laney is great with makeup and does wonderful brow waxing and tinting as well. For impecible customer service, talk with Ashley. You will never meet a happier person! read more

I go to the Pro Club Spa to get all my waxing services done. Hands down one of the most professional establishments I have visited. The spa is incredible with great staff. Once you arrive you are promptly checked in and wait in the relaxing and "fancy" waiting room. There are always light snacks and beverages provided. I always book with Catalina. She is up to date with all pop culture, so I am entertained throughout the tedious and rare bouts of pain during the waxing. Today she finished my session in twenty minutes! Virtually painless to me this time around and excellent results. The price is up there, but I find that the price gives me exactly what I want and need. Comfort, cleanliness, timeliness, and fantastic customer service. They always get me an appointment either the day after I called or whatever time I request. Don't waste your time at any cheaper locations! read more

Their staff simply don't know how to do a proper haircut. My hair now has a weird style where the left side doesn't look like the right. All I asked was 1 on the sides, 4 on the top. How hard could it be to do that with a buzzer? read more

The Spa and Salon at PRO Club - Looks OK except for the parts close to the top of the ear. - Massage Near Me - Bellevue, Washington

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I think I will become a regular after having a nice haircut from Roseanna. Back in LA, I had all my haircuts done in Japanese salon and Vidal Sassoon because not many designers know how to deal with Asians' coarse and volume hair and it's usually a easy 2 hours process, just for haircut. I was pretty worried about where to find a good stylist after relocating to Redmond until I decided to give this salon a try. Didn't have any expectation until Roseanna did my haircut. She is quiet and fast, and knows what she is doing. I was a bit worried in the beginning because the way she cut hairs is different from all designers I met. But I was quite happy with the outcome. The salon itself is busy and kind of noisy in a weekday afternoon. But within one hour I had a great hair. The haircut is expensive but they give you coupon for first time customer lol. Cost $75 for my long and volume hair. My only complain is the shampoo part was no fun and not so enjoy as Asian salon. She basically just washed hair without touching the scalp. Overall a good experience. read more