1. Chromatique Salon

    1. Chromatique Salon

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    Bellevue, WA

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    Chromatique Salon

    4.4 (367 reviews)
    ModerateHair Extensions
    Closed 9:00 am - 8:00 pm

    By appointment only

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    Response quality

    Excellent

    Response time

    5 hours

    Services - Chromatique Salon

    Hair extension coloring

    Chromatique Salon Photos

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    I visited chromatique after being referred several times specifically for their blonding services and abilities. The stylist I saw advertised herself as blonde specialist and "exact cut" so considering I wanted to be significantly blonder and taking 10inches off into a bob I went to her. My appointment was canceled and rescheduled 1 hour before it was supposed to begin but she was able to take me the next day so I accepted. The experience was off from the start and I could tell just from the way she spoke to me she did not want to be there and did not care to have conversation. My full highlight was sparse and only left on for 15 min...so I'm left with dark blonde hair, uneven and chunky highlights and nothing I asked for. I asked for a bright money piece and Scandinavian hairline which she nodded yes to but then continued to blend into the rest of my hair. When it came time for toner, which they call gloss, I asked what she was applying and said they always do a gloss - not sharing that it's another $45. I have never had a bleaching service without toner being included as it is part of the blonding process? I'm assuming she was attempting a root tap at the end but actually painted on about an inch of uneven "roots" so my freshly done hair actually looks 3 months old. I've reached out to the salon before posting this and received nothing but marketing about the "Seahawks dancers" they provide service to which shows where their priorities truly lie. I would never recommend this salon to anyone especially blondes. Picture of my "freshly bleached" hair for reference.

    After

    I came to this salon to see Melissa as she specializes and enjoys working on brunette hair. She did a full balayage on my dark brown wavy hair and she did 2 gloss treatments to make sure I got the color I desired. The results were exactly what I hoped they would be The salon itself is very bright and clean and my services ran right on time. They validate parking for up to 3 hours at the Hyatt which is a plus! Overall, great customer service, and beautiful result! I already have my next appointment booked.

    Aalyah G.

    10/10 would recommend Chromatique! Saw Gabby today for a cut and color and she DELIVERED‍ I couldn't be more happier with how my hair turned out. It was also my first time at Chromatique and the service was amazing. The salon is so cute and the staff are friendly and welcoming! I can't wait to book future appointments with Gabby!

    View from the chair.
    Brooke B.

    Great stylists. This particular location is cute. They have you park at the Hyatt, and validate, so that's nice. Have seen several stylists in Issaquah and Bellevue.

    Results from a 51/2 hour full foil that was supposed to be bright bright blonde. Disappointed to say the least.:(

    Run far away from Chromatique!!!! I had the WORST EXPERIENCE I've ever had there after getting highlights done for 35 years. After sitting there for 5 hours and 15 minutes my hair came out darker then when I arrived . I asked for bright blonde and it was grey , ashy and not blonde at all. The salon then turned on me and blamed me that I didn't communicate what I wanted and demanded full payment for zero services rendered. they were rude , unprofessional and very threatening. I was excited to try this Salon that I won a gift card to, but wow was it a mistake . Take your business elsewhere!!! I am reporting them to the Better Business Bureau due to this whole experience :(.

    my amazing haircut by Melissa

    Melissa is so talented, sweet, and amazing. My hairstylist of years moved away and I was lucky enough to find Melissa. I always get nervous about getting haircuts with a new stylist due to bad experiences in the past but this salon was perfect. Melissa made me feel so comfortable and did exactly what I wanted. So glad I found this salon.

    Outside
    Athene D.

    Really love this salon! It's a bit away but each time I've come I've left so happy and my hair LASTS Tell them about your hair and you'll be matched with a stylish! Liz Marie is for all my curly girls and she cut my hair perfectly to be styled for my wedding. I couldn't be happier !

    Lola L.

    Let's face it, when we move to a new city, finding a new stylist that "gets you" can be daunting and a girl's nightmare. After "kissing" x number of stylists in Bellevue, i finally found the one! MELISSA is the stylist of my dreams. During my first visit, I showed up with my brassy, uneven colored "balayage" asking her to fix it. But before anything else, Melissa asked what my hair goals are after this toner. She went on to explain that knowing what I wanted my hair to eventually look like would help determine how light or dark my toner should be. I pulled out a picture and showed her my hair vision; a low maintenance balayage that looks good with my naturally stick straight hair... with a warm brown that isn't so "mousy." Fast forward to my second visit, my balayage was exactly what I wanted, a softly painted teasy-highlights with a warm yet vibrant brown for dimension. Melissa took extra care as not to damage my hair during the bleaching process. We planned a third visit, in which Melissa added a another shot of toner to give me that luxurious and glossy "expensive brown" glow. Melissa is officially my go-to girl! She's a color correcting expert that helps you achieve your hair goals. Did I mention she's incredibly sweet and a blast to have a conversation with?

    Dye left in hair

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    5 months ago

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    Samantha O.

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    27 days ago

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    29 days ago

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    29 days ago

    Alicia is the best for all things color and extensions! She has great vibes and I love the way she does my hair!

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    Samantha O.

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    6 months ago

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    2 months ago

    Been going here for years now! Amazing service and great vibes. I love Jessica, my friends and I all see her!

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    7 months ago

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    10 months ago

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    1 year ago

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    3 years ago

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    2 years ago

    Came in for a blow out for a wedding. Easy appointment process, fast and professional service, friendly staff, overall good experience!

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    3 years ago

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    6 years ago

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    Page 1 of 10

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    Review Highlights - Chromatique Salon

    The owner, Samantha, has created a beautiful salon full of skilled stylists and awesome products.

    Mentioned in 23 reviews

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    4.1(247 reviews)
    3.2 mi
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    Very kind and very knowledgeable in both women and men's modern hair styles. Make an appointment…read moreand they will get you in on your time frame! Thanks to Mindy

    After reading reviews online, I scheduled an appointment with Mindy, the owner of this salon for…read morehair color. The experience was horrible. The salon was so dirty. She put a dirty towel that was on the dirty floor on my back and neck. I felt so grossed out. I was so shocked when this happened because I never thought it would be this dirty in a salon in Bellevue area. I thought I picked a good, reputable salon for hair color. She showed many unprofessional behaviors. The hair color result was not what I expected and I have been getting hair color at different salons for 20 years. (I changed hair stylist whenever I moved to near area in WA state. I often try to find a new hair stylist close to home or my work place.) I am not new to this process (hair coloring) at all. Normally I go to Aveda salon in other area and they were able to dye my hair from original black hair with grey hairs to lighter color in one visit without highlights. I told Mindy that I wanted the root to match the color that I had before. She said that she could do that but the color came out very dark, almost black. I could dye the hair myself dark color easily at home. The price for this was 200 dollars. -- Mindy argued that she had to dye my hair dark color to cover grey hair. My regular hair dresser at Aveda was able to turn my hair into beautiful lighter color and cover grey hair beautifully. -- I will have to go to my regular Aveda salon soon to get highlights to correct the color. -- Mindy was very talkative. She got frustrated at me because she said I moved my head a lot so I was trying to relax and not talk a lot to avoid moving my head. I didn't want to upset her. She showed that she was frustrated. However, Mindy kept asking questions unrelated to hair such as "Do you have a boyfriend?" and etc while she was washing my hair. She accidentally spit on my face a few times. She expected me to keep answering her questions even during the time she was washing my hair after she was frustrated that I moved my head, the experience was so uncomfortable for me. When I relaxed and didn't respond to answer her questions quickly, she said loudly so other customers and staff can heat that I must be frustrated with her. It was the weirdest experience I ever had at a hair salon. In 20 years that I have been getting hair color at salon, this is the first time, a hair stylist doesn't let me relax. I overheard she asked a male customer next to me about his romantic relationship and she told him to propose even when he said he wasn't ready. I don't know-- I just felt so uncomfortable with all these unprofessional behaviors. -- Her dog was very cute in the salon but that was about it. I will NEVER go back. Mindy kept blaming me for weird things. For example, after the coloring process was done, I asked her for a solution to help remove the color on my skin, it was not a big deal for me. I saw she used that solution to help remove color on my face but missed some spots. I know the color will come off when I take a shower. But Mindy started blaming me and told me that hair color on my skin was one of the marks I had on my face before hair coloring process. I don't have any abnormal mark on my face prior to this. Mindy also blamed that the towel she put on my back and neck fell off because I moved. (The towel was very dirty from the beginning. I am not even sure if it had been used with others before me.) I had to use a restroom to urinate since she left the hair color on me longer that it was supposed to be because she accepted other male customers who walked in for hair cut and perm. -- Mindy then deflected and started blaming me for scheduling an appointment with her, she said that she was kind enough to let me schedule an appointment on the same day. Then she had to take other walk-in customers and kept the color chemical compound on my hair longer than it was supposed to be?! It doesn't make sense at all. She was blaming me for supporting her small business. This is why this will be the one and only time I will do business with this salon. When I called her, it seemed like she didn't have any customer so she asked me to come in right away on Tues around noon. Then when other customers showed up, she was trying to get as many customers as possible and left the hair color on me longer than normal. Then she deflected and said she had been doing this for a long time. She knew hair. She said if I experienced hair loss, she would pay 500 dollars. SAD-- I don't want 500 dollars. I just wanted to have my hair color in a normal peaceful way. If you care about cleanliness and want a professional setting in hair salon, this might not be a place that you enjoy. I have been going to salons since I was in my early 20's because I have grey hair since I was young. Now I am almost 40. I never had issue with moving and causing a towel to fall from my neck. It was so weird that the hair stylist blamed customer for a dirty towel.

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    3.8(24 reviews)
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    My first time here, I walked in without an appointment, but he still accepted me. Very kind and…read moreprofessional. Relaxing atmosphere. He's very skilled and focused and pays close attention to detail. Best haircut experience I've ever had. I feel clean and refreshed. Very glad I came here. Thank you.

    Highly recommended this place. It is true that it is pricey in this place; however, it is also true…read morethat this is a hair studio, not a barbershop! If you expect something very simple and cheap, then do not come here and complain. I do not do my hair often, but the stylist still remembers me and always provides options sincerely. Unlike other studios, the stylist never forced me to spend more money; instead, he stopped me and saved my money when I wanted to try something new, which would not fit good on me. They also always styled my hair whenever I'm done, unless I told them no because I was not going to anywhere. If you are planing to dye your hair, I will highly recommend this place. I have many friends had their hair done here, and the colors were lasting much longer than they were done in other places. Sometimes the stylist colors your hair in a different color, and that is because he knows the color you want will come in the best way after you wash your hair in the first few days. Note: *appointment is required, you can also try to call for the same day appointment. *parking is the visitors parking in the garage or street park.

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