When ever I need to return package or purchase supplies, customer service is excellent. No…read morecomplaints here.

What kind of business decides to close early for Boxing Day?! All the other stores were open around…read moreit, literally the only store closed at 5pm on Boxing Day! Came again on the 27th and what I wanted was displayed on the shelves, went to cash to get said item, only to be told it was sold out. Why would you display sold out items on the shelves? Also staff are dreadful bitter people. Worst Staples location I've ever been to.

After using Staples for over 20 years for person purchases and through 3 businesses I have run…read more They some how have turned into the worst customer service provider out there in my opinion. After ordering a few items and being told they were ready for pick up. The customer service rep refused to complete my order as one item was "open box" having already left work and needing the gifts for later I told him I didnt need the 10% off and was fine taking the open one. He still refused. As I was leaving I express politely that his store had the worst customer service. I didnt yell swear or act aggressive at all. I then contacted staples customer service had the order cancelled and placed a new one for another location. I waited a bit and went there. I even offered to help get the items ready so I could be quick. This young kid who claimed to be a manager and was in fact not a manager then informed me they would not serve me because I was yelling at the other store. Again I was extremely frustrated at this point and still was polite and left. After dealing with the national escalations department I decided to cancel that order and purchase else where as I will always do moving forward. However the store number 2 processed my order as if I had picked it up and then refused to issue a refund. The guy on the phone even acted like he would fight me if I was at the store and hung up on me. Insane how a person turning down a 10% off price and willing to pay full price for the item he was told was ready to be picked up turned into a massive issue by unprofessional immature staff. Where at least a few customers are forever lost in a time of retail struggles.

The print-shop staff are the rudest people in the business. Learn how to actually help your…read morecustomers, instead of arguing with them when you don't know enough about the technology that you are trying to sell. Also- TRY SMILING FOR ONCE.

Was hesitant to ask about updating my mobile phone plan, but now I am so happy I did. Thank you so…read moremuch to Kristine!!! You made the process so easy. You were extremely informative, patient and I greatly appreciate the complimentary gift you were able to add to my service. I highly recommend getting your phone needs sorted out with Kristine at this location. She is amazing!

I have made a few purchases with Choice this past year and have been extremely impressed with the…read moreservice received. Clint (the owner) is an absolute pleasure to deal with, navigating sometimes tight timelines and providing multiple different options to suite our needs. I had one desk arrive with an incorrect piece (a minimal issue), and the team was quick to notify me of the error and report back on the steps taken to rectify - it was replaced quickly and without any follow up needed on my end. Delivery is always timely and the team installing is fantastic. I highly recommend these guys!

Recently had an unparalleled office furniture shopping experience at Choice Furniture. As I was…read moreoutfitting a new renovated space, Choice offered several desk design package options to choose from. In addition, I found one of the best Standup Desk options on the market at Choice. This product fit my needs perfectly, and, even thoroughly I had researched extensively, was unavailable anywhere else. Choice even replaced one of the desk units when it did not perform as expected, opting to bring in an entirely new unit instead of 'repair' the original. Excellent communication and great service, I will gladly recommend Choice Furniture to my network.

After using Staples for over 20 years for person purchases and through 3 businesses I have run…read more They some how have turned into the worst customer service provider out there in my opinion. After ordering a few items and being told they were ready for pick up. The customer service rep refused to complete my order as one item was "open box" having already left work and needing the gifts for later I told him I didnt need the 10% off and was fine taking the open one. He still refused. As I was leaving I express politely that his store had the worst customer service. I didnt yell swear or act aggressive at all. I then contacted staples customer service had the order cancelled and placed a new one for another location. I waited a bit and went there. I even offered to help get the items ready so I could be quick. This young kid who claimed to be a manager and was in fact not a manager then informed me they would not serve me because I was yelling at the other store. Again I was extremely frustrated at this point and still was polite and left. After dealing with the national escalations department I decided to cancel that order and purchase else where as I will always do moving forward. However the store number 2 processed my order as if I had picked it up and then refused to issue a refund. The guy on the phone even acted like he would fight me if I was at the store and hung up on me. Insane how a person turning down a 10% off price and willing to pay full price for the item he was told was ready to be picked up turned into a massive issue by unprofessional immature staff. Where at least a few customers are forever lost in a time of retail struggles.

We needed a passport photo for a two week old infant. The young man and young woman who helped…read more(Jaas) us were excellent in helping us get a govt approved photo from a baby who couldn't hold still. They were quite patient, gave us additional tips and in general made the experience much less stressful than another photographer. I highly recommend this store for passport photos, whether you have an infant, a toddler or any age subject.