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    iFix Phones & Computers

    2.3 (3 reviews)
    Open 8:00 am - 9:00 pm

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    5.0
    (1 review)
    Electricians
    Responds in about 3 hrs
    New on Yelp
    Electricians
    Responds in about 1 day
    New on Yelp
    Home Theatre Installation
    Responds in about 1 day
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    United Alarm - customer review

    United Alarm

    (15 reviews)

    Would NOT recommend United Alarm - extremely poor experience…read more Purchased a home in October 2017 that came with a previously installed United Alarm system and I decided to maintain the service with them by signing up for an initial one-year service contract. This was to maintain the same hardware, house signage, etc. Note: all/most of my issues with United Alarm may have been avoided if I had purchased a new system as this inherited one was out of warranty and thus all repairs/service costs were not covered and led to out-of-pocket expenses. Any time I had an issue with it I received a shrug of the shoulders and was told it was out of warranty so there was nothing they could do unless I paid more. The system never worked correctly. We had multiple issues with the window sensors and the main hub sending signal to United Alarm (sometimes the signal was not coming through so even if the alarm went off the monitoring team would never know it - not safe and pointless for a monitoring system). The alarm would randomly go off and despite several service calls (a fee of $100 each time unless we agreed to an additional year on the contract) they never seemed able to fix it. Of the 30 months we had the service it may have worked properly for six of them. The final straw was when I booked a service call in February 2020 (after waiting two weeks for them to call me back to book) at a cost of $100. The told me they couldn't fix the current issue and that the solution may be found if I buy either a new part for $315 or sign up for a three-year contract. There was no guarantee this would solve the issue, there was no refund on the $100 service fee even though they couldn't fix it. There was zero chance I was signing up for a three-year term on a system that had no guarantees it would even work. I called in to cancel the month-to-month contract since I now had a system that did not work at all and was told I would still be billed for April because of their thirty-days cancellation policy. Horrible customer service from the reps on the phone, however the tech in person was two-weeks in to the job and very professional about the situation.

    This company is ridiculous! I wanted to move to another Alarm company as it works with my smart…read morehome system, since I was still under contract with United Alarm I decided to keep their service until the contract was up. When the Contract was up, I called to cancel my service with United and switched over to ADT who set up my system and boxed the panel from United - Fast forward two months, I called United to ask if they wanted their Panel back as they never told me that they needed the equipment back as it was collecting dust in my garage, they said yes and that someone would call me for pick up. Fast forward another 2 months and no calls from United so I call back, they confirmed a pick up and came an got the Panel. Now 1 month later I receive an invoice for $250 saying that i have to buy the motion detectors that they never uninstalled out of my home! So i advised them to come take the equipment out and guess what, that's a $95 charge! If I hadn't been proactive and called them regarding their equipment I would never have been charged! but now 6 months after I've cancelled my service you're trying to get more money out of me? Worst company ever I will make sure I tell everyone I know not to deal with United.

    iFix Phones & Computers - mobilephonerepair - Updated July 2026

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