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    The Sleep Lab

    3.2 (14 reviews)
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    9 years ago

    No reminder call. I have a 4:30 pm appointment but no one is here. I'm done! I refuse to reschedule!

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    Ask the Community - The Sleep Lab

    Who are the doctors there?

    Dr. Jamil Sulieman and Nurse practitioner Archana Patel

    Don’t See Your Question? Ask Away!

    Jamil S Sulieman, MD - waiting room with judge judy!! its just us.. waiting patiently!

    Jamil S Sulieman, MD

    2.8(5 reviews)
    3.9 mi

    The doctor took time and seemed very thorough BUT there was NO follow through at all. Many calls,…read morenothing. They kept my vaccine cards and never returned them after promises over and over to mail. 3 weeks later I called about same, was placed on hold and waited a VERY long time--and was disconnected. No follow thru on appointments/studies either. Supposedly ordered but no calls from Castle as they said would happen. One test needed changing due to LEGIT medical reasons that could cause me HARM--and he refused, insisting on the test he ordered even though I am not supposed to get ANY more radiation exposure.THERE ARE ALTERNATIVES THAT ARE JUST AS GOOD--check the medical journals many studies, Doc!. So, the doc seems OK but the follow thru is NONexistent. So--NOPE.

    The Sleep Lab in Kaneohe definitely has my vote. Dr Sulieman is very personable and he is a great…read moredoctor who has helped my husband and myself especially with our issues with sleep apnea. His office staff is pretty awesome too! Connie... who is one of the first faces who welcomes you when you enter the office is always wearing a big smile, is very kind and helpful especially... and then there's Monica... who went above and beyond the call to make a wrong, right! She was very helpful with solving a problem that my husband has been experiencing with his cpap machine. What she did was very important for my husband and his health and in the long run he will definitely come out ahead because of it. My hat goes off to you Monica... mahalo for all you did for us! Patiently looking forward to the new machine. D n' D

    Philip H Kuo, MD - in front of office

    Philip H Kuo, MD

    2.9(15 reviews)
    4.0 mi

    Horrible staff! I came in for my allergy shot appointment in the morning at the Aiea location and I…read morethought they checked me in. However, all these other patients came and went, but I was never called. About 1.5 hrs later, I still wasn't called. This should've been a quick shot and then I would be out the door in a few mins. Then again, this wasn't the first time this has happened. The last time this happened, I had asked the staff how much longer I had to wait after waiting for an hour, but found out they had forgotten about me and proceeded to get me with my doctor asap, only to be lectured to be understanding since Saturdays are busy and to not book on Saturdays. So, I tried to hold on a bit longer this time, but after almost 2 hrs I was reaching my breaking point. Finally, the person who supposedly checked me in noticed me and asked if I was still waiting. I was super shocked at this point. When I told them how long I was waiting for, their faces said it all. They had once again forgotten about me. Then proceeded to get me with the doctor for my shot. I also understand the doctor can be very curt but I was already feeling put off by their staff earlier and it didn't help with my mood. I didn't get any sincere apology at all from them either; Just a quick "oh sorry" sort of apology. Not even after I was done with my allergy shot. Ultimately, I decided I was done. I didn't want to get brushed off by them anymore on top of getting shots that aren't improving my allergies at all. I can't say who the staff member was, because I want to be careful not to make this about race or identity. Sooooo, if you folks are still going here, make sure you check they actually checked you in. They should also be "understanding" about your time too. Otherwise, what's the point of appointments.

    Dr. Kuo was super informative and has a great sense of humor. The staff was friendly and getting…read moreallergy shots was quick and easy. I would recommend going there.

    The Sleep Lab - sleepspecialists - Updated May 2026

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