They originally came out to my office in Waipahu. After the initial visit, they were accommodating…read morefor future adjustments in mask/nose pieces and eventually a new mask. I eventually needed a humidifier as my nasal cavity was really dry in the mornings. Unfortunately, they are not open on Saturdays, so I had to take off work to go down to their office. I got a new hose because it had a chip attached to use with the humidifier.

I've had an extremely frustrating experience with Pacific Island Medical (PIM) Inc. When they…read moreinitially came to my home, the convenience was great, and I expected the rest of the process to be just as smooth. Unfortunately, everything after that went downhill. I confirmed that they can bill my secondary insurance (CHAMPVA) even without a contract, but they repeatedly chose not to. I emailed Emma (the manager) and left multiple messages requesting a call back--no response. Since June 2025, I've gone back and forth between my insurance company, PIM's front desk staff (including Shayna and others), and their billing manager (Cassie). It is now November, and no one has returned my calls or attempted to resolve the issue. I've had to call week after week with no progress. I provided PIM with the exact website and billing address required to submit the claim. CHAMPVA accepts claims from any licensed provider willing to submit them, yet after months of communication, PIM ultimately decided they did not want to process my claims at all. Unfortunately, they can operate this way because there are very few CPAP supply companies on the island, leaving customers with limited alternatives. However, there are companies in Honolulu that are willing to bill CHAMPVA. With many years of experience in healthcare administration, I never expected this to be the outcome. We always submitted claims to show patients that we tried, and if coverage was denied, we discussed payment arrangements. That is basic customer care. This shows a lack of regard for their customers. Before obtaining any equipment, make sure your insurance is contracted with PIM. Otherwise, you may end up responsible for the full cost because they refuse to bill insurance--even when they can. Now I'm left with a bill and no financial support options offered during an already difficult time.

I was referred to Dr. Markarian because I was concerned about an old innocent murmur, by doc Jodi…read more Dr Markarian is such a sweet Dr. I love her and her staff. Super welcoming. Visited her 3x. She's very informative and takes her time making sure I understood her. Yes I love asking questions. She share an office with Dr Jodi which is amazing. Even if I live on the other side of the island I would still drive there and not complain how far it is. Which I do with my other appts with pcp, obgyn, dentist and etc which are only 15-25 mins away lol. Besides I love the scenic views going there. Who runs up and down that stairs to the office...? Me!!! Lol. I would totally recommend Dr Markarian. She's the first Dr that understands Keto alongside with My keto doc Jodi!

Don't listen to that childish one star review by Mauricio. If you look at his reviews, he's…read morenotorious for leaving one star reviews when people don't bend over backward for him. Plus, his complaint about Kailua Cardiology not taking HMSA is bunk, as I have HMSA. He's about as petty as they come. That said, Dr. Markarian and her nurse, John, and the rest of the staff are hands down the best. Wouldn't trust my life with anyone else. Helpful, understanding, and best of all - you can reach them when you need them. That's important for me, in a day and age when we lack family doctors and sent to the urgent care or ER.

I've had a pleasant experience to date with Dr. Suleiman and his practice…read more It's not exactly as if I've seen lots of sleep doctors - you see one and that's it. But I'm glad my primary care doctor referred me here for possible sleep apnea instead of a bigger medical group or one of those online tele-sales clinics. I got the feeling that Dr. Sulieman really enjoys his job working with patients. He took an unhurried time to listen, consult, ask about concerns and my medical history, and patiently explain to me the science of sleeping, physiology, and how it relates to overall wellness and medical condition. It made me feel respected and well cared for. The office is pretty homey, lived in decor despite being in a multi-story medical building with killer views of nearby mountain cliffs. Pulse and blood pressure devices you could buy for yourself instead of a sci fi bank of blinking machines, it reminded me of going to my family doctor when I was a child. Since then I've dealt exclusively with staff and nurses, but they have been fine too. Very sweet and personable. Turns out I do have a mild case, enough to warrant one of those air pressure devices you hook up like a scuba diver all night long, which came by parcel from an affiliated supplier. It helped a lot from day one, and was no trouble getting used to. People describe health experiences as a journey, and this one started out stress-free, comfortable, and well treated. Starting out on the right foot, as they say, it makes the whole experience better. You can call me Scuba Gil now.

Unless they see your sleeping environment, make sure there's no chemicals offgassing, fabrics and…read morefurniture support your frame body and neck, lighting is correct and dark for sleeping, diet supportive of circadian rhythm then this whole profession is cuckoo. Tell them to come see her living environment first and have them prescribe healthy nontoxic furniture, fabrics if you're sleeping at a gas chamber with chemicals toxins and pesticides your body can't eliminate then you're going to have trouble sleeping. Smoke and mirrors wake up

The waiting room is completely empty the past few times I've gone in. Strange, used to be full of…read morewaiting patients. And he is using physician assistants to see the patients. What is going on? This can't be good...

This office is not based on very personalized care. Its seems like a teaching clinic and uses…read moreresidents to see patients, with the doctor confirming the information taken by the residents. Its a very impersonal experience and they are speaking about the patient in the room as if the patient isn't even there. The Filipino front office receptionist is not friendly at all and has an attitiude. A drama queen and complains about people the entire time, as patients can hear everything being said through the window. She also doesn't know her billing protocols and information. Not a professional employee. Be very careful to verify all of your insurance coverages before agreeing to any procedures such as the extensive lab testing, imaging and other tests that are ordered and performed right in the office. They don't give you the opportunity to do this unless you insist. You will need the codes for any procedures to verify with your insurance plan. Once you receive your results, its all business, and therapies are dictated without a lot of input from the patient, even based on previous negative experiences with said therapies.

I highly recommend Dr. Mark Miyasaki. He is very knowledgeable and thorough in his responses to…read morepatient needs. His staff is very friendly also. All your appointment notes are well described in the new Mychart App.

Dr. Miyasaki is an excellent family practice physician. His diagnostic skills are impressive and…read morehis therapeutic acumen is solid. He is caring, empathetic, and has a comforting manner. J.E. Smith, M.D. (retired physician)

Thumbs up... There…read moreare reasons for the lower acceptance of All Access Ortho as you are seen my PA which I had no idea when I first visited them with my broken ankle though situation of urgency does make it the most convenient location to take advantage versus going to the emergency. What I didn't realize is that I'm able to get my Trigger Thumb taken care of here and if I knew I would've done it much sooner as I though that I needed a specialist along with an X-ray which my doctor had said so as well only to see that he sent me here which is located in Hale Pawa'a ground floor and parking is free for the first hour and no they don't validate after but I did find meter parking right outside on Young Street since I don't like parking here as it gets very crowded. After register and waited for just five minutes I was seen by a lovely lady and she did all the questions and at least a dozen finger movements only to have the physical took one second and say awww ya that's a classic one and I said I just want the shot and given it in a second and be on my way. Was told it should be good in about a couple of weeks and though the feeling wasn't immediate in about a week I totally felt the difference and was just delightful to have my motion back. It was a learning experience for both the PA and myself and knowing that they have the option to return if needed is so promising and happy to know. Thank you!

Overall, I had a really good experience here. The provider and the rest of the staff were kind,…read moreprofessional, and made me feel comfortable during both of my visits. The only reason I'm not giving 5 stars is because of the front desk employee who checks patients in at the desk on the left side when you walk in. Both times I've been here, she's come across as cold and unwelcoming. Her tone is very monotone, and it felt like I was bothering her just by checking in. During my follow-up visit, it looked like she was eating lunch, so maybe the timing wasn't ideal, but this was the second time I had the same experience. After my first visit, I figured maybe she was just having a bad day. But after the same interaction happened again, I felt it was worth mentioning. I'm not trying to be mean or get anyone in trouble. I just think the person who greets patients is the first impression of the office, and a simple smile or friendly attitude can make a big difference. Especially in a healthcare setting where people may already be stressed or nervous. Other than that, my experience was great, and I'd definitely come back. I just hope the front desk experience becomes as welcoming as the care provided by everyone else.

I love Dr. Ostrakova. She comes to Hilo for her Hilo patients. The first time she treated me was on…read moreO'ahu. It's been more than ten years that she's been treating me. She's attentive and understanding. The staff is awesome too.

Before making my appointment I saw there were quite a few negative reviews so I thought I'd share…read moremy positive experience. I don't know about everyone else but after seeing my PCP and dermatologist already, Dr. Sreedharan was the first provider I felt actually listened to me and took the time to figure out what was going on and then thoroughly explained to me, in a way that I could understand, what has happening in my own body. Even called to follow up and few hours later.

Dr's Takemoto have always been wonderful, patient, kind and caring. They don't rush u out. I've…read morebeen seen by both Dr's on multiple occasions.

My husband sees Dr Curtis and I see his daughter Dr Krishanna. I chose them because of their dual…read moremedical knowledge. They recently stopped taking insurance and we are continuing because of the amazing level of care we are receiving.